Support Board
Date/Time: Tue, 10 Jun 2025 21:47:59 +0000
60 minute chart is inaccurate.
View Count: 674
| [2022-11-11 14:55:28] |
| User957321 - Posts: 29 |
|
After day light savings ended, intraday 60-minute chart starts on bar 2 and ends on bar 1. It is one hour too slow. How do I fix this?
|
| [2022-11-11 15:19:30] |
| Sierra_Chart Engineering - Posts: 19884 |
|
This is not clear for us. However, make sure the time zone for the chart is set correctly: Time Zone Setting: Using Different Time Zone in Individual Charts And then make sure the Session Times are set correctly: Chart Session Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-11 17:09:00] |
| User957321 - Posts: 29 |
|
right, adjustments to start and end time will work as in the past. the problem is that the settings are not under chart settings as before. where are they? if i know, i can fix this.
|
| [2022-11-11 17:24:31] |
| Sierra_Chart Engineering - Posts: 19884 |
|
The session times are in Chart >> Chart Settings >> Session Times.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-11 17:34:09] |
| User957321 - Posts: 29 |
|
thank you but something is different because when i follow chart, chart settings, it does not lead to session times as it has for years. means the problem is to find an alternate path. please advise.
|
| [2022-11-11 19:18:56] |
| John - SC Support - Posts: 40327 |
|
Select Chart >> Chart Settings. Then at the top look for the "Page" that states "Session Times". Click on the words to go to the Session Times section of the Chart Settings. Adjust your Session Times within that section as needed. Also refer to the information on how to work with the new windows at the following link: Settings Windows Interface In particular, this section on working with "Pages" Settings Windows Interface: Pages (Working with Sierra Chart Windows >> Selection Specific Options) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-12 00:26:13] |
| User957321 - Posts: 29 |
|
that does not exist on my version of the program. suggest setting up remote assist so you can see for yourself. this program is different.
|
| [2022-11-12 13:27:35] |
| Sierra_Chart Engineering - Posts: 19884 |
|
Then you need to update Sierra Chart to the current version. Instructions to update: Software Download: Fast Update We also see that you are using Teton order routing. You must update to a current version. We will not provide support for an older version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-12 13:27:49
|
To post a message in this thread, you need to log in with your Sierra Chart account: