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Support Board

Date/Time: Sun, 09 Nov 2025 07:14:03 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Trade Activity Log Disabled
User286338 		2025-11-03 14:48:09
John - SC Support LPN LP 		27 272
horizontal line crossover alert condition
daif1029 		2025-11-03 14:36:08
John - SC Support LPN LP 		1 62
Spreadsheet system - lost settings
Judge Kilday 		2025-11-03 14:22:33
John - SC Support LPN LP 		2 81
Premarket Data
Kampaignss 		2025-11-03 14:17:25
John - SC Support LPN LP 		1 78
Stop Market Order
Minipax 		2025-11-03 05:04:13
Sierra_Chart Engineering LPN LP 		5 147
Not Getting Realtime Data
KXRCap 		2025-11-03 01:22:31
Sierra_Chart Engineering LPN LP 		4 70
Minor Issues With Alert Log File Format
User900285 		2025-11-02 23:23:17
User900285 LPN LP 		0 36
'free mode' message after paying for subscription?
User343174 		2025-11-02 23:12:30
Sierra_Chart Engineering LPN LP 		1 48
[Programming Help] - Custom Study not plotting correctly
Knapp-Time 		2025-11-02 19:24:12
User719512 LPN LP 		3 331
Line 00:00
User931951 		2025-11-02 15:56:34
Sawtooth LPN LP 		3 73
Dynamic stepped trailing stop loss (TSL)
User795248 		2025-11-02 15:22:25
Sawtooth LPN LP 		3 144
Socket connection error message/ Data download error
User480007 		2025-11-02 07:10:57
Sierra_Chart Engineering LPN LP 		1 67
Deleted sierra on two devices yet Sierra shows that max connection reached
User480007 		2025-11-01 23:29:25
Sierra_Chart Engineering LPN LP 		3 173
Sierra v2805 hangs/non responding. v2803 works fine.
User719512 		2025-11-01 21:23:41
User719512 LPN LP 		10 368
Trying to download historical market depth data
User872151 		2025-11-01 18:33:41
jsandlan LPN LP 		2 4564
[Programming Help] - Inconsistent results with GetNearestMatchForSCDateTime
skalaydzhiyski 		2025-11-01 17:22:42
User431178 LPN LP 		1 99
Large Volume Trade Study Issue
User453788 		2025-11-01 00:00:54
User814318 LPN LP 		7 2967
Option Trading
User469312 		2025-10-31 22:55:33
User469312 LPN LP 		3 142
How turn off massage log
User587417 		2025-10-31 21:40:07
John - SC Support LPN LP 		1 103
Real-time data for CME E-mini and Micro E-mini S&P 500 – Non-professional status confirm
Juanjo71 		2025-10-31 18:46:07
John - SC Support LPN LP 		1 102
Time Frames
yannickAnvo 		2025-10-31 18:41:44
John - SC Support LPN LP 		3 120
[User Discussion] - Performance on Apple Silicon vs x86 VM
MichaelPPTF 		2025-10-31 18:22:38
ivory LPN LP 		30 7499
Noticed Something New In Windows Task Manager With Sierra Sub Instances
User677437 		2025-10-31 17:22:49
John - SC Support LPN LP 		4 133
Display of a study/price overlay on a DOM graph.
User731787 		2025-10-31 17:15:40
John - SC Support LPN LP 		1 106
Missing data from 10/27
User788484 		2025-10-31 15:43:10
John - SC Support LPN LP 		1 96
[User Discussion] - What do I need to have number bar(foot print) for stocks trading and option trading
User993746 		2025-10-31 15:41:33
User993746 LPN LP 		11 358
Delta Leg Profile Start Time End Time
Trade with ICE 		2025-10-31 15:05:35
John - SC Support LPN LP 		7 525
Mac mini M chip environment
Jimmyy 		2025-10-31 14:31:14
DFromeaux LPN LP 		3 152
Problems with my sierra chart
User152204 		2025-10-31 14:21:23
John - SC Support LPN LP 		1 103
Drawings Hidden Under Market Depth Historical Graph
User972483 		2025-10-31 13:59:44
John - SC Support LPN LP 		1 105
change Teton—I have it in AMP—to Denali _CQG no data order routing only
User716459 		2025-10-31 13:56:58
John - SC Support LPN LP 		18 257
what is vp orange???
User849502 		2025-10-31 13:54:16
John - SC Support LPN LP 		1 116
Cross trading settings for 1oz gold with GC on charts, trade rejected illegal price
dam5h 		2025-10-31 13:52:35
Sierra_Chart Engineering LPN LP 		5 134
Data question
Topdog33 		2025-10-31 13:49:28
John - SC Support LPN LP 		3 311
Opening Range Study?
User71961 		2025-10-31 11:29:02
Tr00pz LPN LP 		7 5777
[User Discussion] - Latency
User90003 		2025-10-30 23:53:46
User90003 LPN LP 		0 113
settlement data late
User875622 		2025-10-30 22:23:00
Sierra_Chart Engineering LPN LP 		4 157
Prior day's RTH only Volume Profile on Today's chart
User763335 		2025-10-30 22:16:12
John - SC Support LPN LP 		7 179
Imbalance
User248055 		2025-10-30 20:21:48
John - SC Support LPN LP 		5 92