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Support Board

Date/Time: Fri, 13 Feb 2026 11:40:14 +0000

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Title Last Post Replies Views
Why is my data delayed?
MitchandSoph 		2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP 		15 3314
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 		2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP 		4 117
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 		2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP 		5 121
Friday 2-6-26 Chart Glitch
User793675 		2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP 		2 93
One click cancel pending orders on order book/DOM
User528294 		2026-02-07 19:42:19
BTFly LPN LP 		2 314
ASCIL Trade Window Executions
Gradient 		2026-02-07 11:10:21
Gradient LPN LP 		8 255
Historical market depth not wroking
User30743 		2026-02-07 09:18:47
User30743 LPN LP 		9 205
Data Transfer Speed
User871410 		2026-02-07 07:22:16
User871410 LPN LP 		2 95
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 		2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP 		14 512
Current traded Ask minus Bid Vol colors
User165981 		2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP 		7 144
IBKR claims Deprecated TWS API version
User113810 		2026-02-06 23:51:39
User113810 LPN LP 		27 1399
2875 Lag flipping chartbooks
User240337 		2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP 		5 189
Not Urgent : SPY-NQTV.dly data point error
User837706 		2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP 		1 72
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies 		2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP 		4 249
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 		2026-02-06 22:16:11
John - SC Support LPN LP 		1 88
Denali Data Lagging for MES compared to ES in a fast market
User745743 		2026-02-06 22:02:16
John - SC Support LPN LP 		1 88
Historical data failing to download
User797124 		2026-02-06 20:47:00
John - SC Support LPN LP 		1 38
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG 		2026-02-06 20:02:33
GravisHTG LPN LP 		0 83
Best way to copy trade using with Prop Firms
User158338 		2026-02-06 19:33:53
John - SC Support LPN LP 		1 85
connection error message from service: Rithmic data
User832560 		2026-02-06 17:27:01
John - SC Support LPN LP 		3 76
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha 		2026-02-06 17:23:27
John - SC Support LPN LP 		4 87
Show Orders and Positions Checked but will not display
User543381 		2026-02-06 17:08:41
John - SC Support LPN LP 		1 52
Large fill price difference between Live and Sim system running in real-time
User37462 		2026-02-06 17:01:57
John - SC Support LPN LP 		1 57
Copying trade not effective because other old account appears in allocation list ....
laurence gantier 		2026-02-06 16:55:57
John - SC Support LPN LP 		1 54
ChartBook Not Loading
MarieXMarkets 		2026-02-06 16:25:26
John - SC Support LPN LP 		3 60
to add Gold
User266447 		2026-02-06 16:16:08
John - SC Support LPN LP 		1 48
Simple Moving Average 400 not showing on certain bar periods
User840964 		2026-02-06 16:13:24
User840964 LPN LP 		2 49
MNQ data is delayed significantly started yesterday
User488241 		2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP 		2 120
Chart DOM – Displaying Pulling/Stacking Totals
wecanread 		2026-02-06 15:50:50
John - SC Support LPN LP 		1 70
Control Bar Commands for
TraderBake 		2026-02-06 15:46:41
John - SC Support LPN LP 		1 55
Wacky Volume Data
ROI+ 		2026-02-06 15:42:21
John - SC Support LPN LP 		1 58
Auto adjust with hotkey for order entry to retracement tool
cfuture 		2026-02-06 15:37:03
John - SC Support LPN LP 		1 65
CANT GET FULL DAY INFO
Crtfyd 		2026-02-06 15:35:02
John - SC Support LPN LP 		5 102
No real time Denali data
User75568 		2026-02-06 15:14:31
User75568 LPN LP 		2 110
Chart window behavior and related attached trade window issues
User240337 		2026-02-06 15:00:13
User240337 LPN LP 		0 70
Time sync problems
User474409 		2026-02-06 14:56:17
User474409 LPN LP 		0 50
data NQ
User473031 		2026-02-06 14:51:07
User473031 LPN LP 		0 41