Support Board
Date/Time: Sat, 16 Aug 2025 23:08:02 +0000
SC2776 - 'Move Stops To Price' does not work anymore
View Count: 129
| [2025-08-04 14:21:38] |
| User512353 - Posts: 95 |
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SC2776 With (unchanged) attached settings, when right-clicking into Buy or Sell column in the Trade DOM does not move the stops anymore. Problem since SC 2776. Right click into Buy or Sell column to place a Trailing Stop still works. |
 Screenshot from 2025-08-04 14-14-25.png / V - Attached On 2025-08-04 14:16:49 UTC - Size: 35.8 KB - 20 views |
| [2025-08-04 14:24:34] |
| User512353 - Posts: 95 |
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updated from SC2773 SC2775 was skipped |
| [2025-08-04 18:57:03] |
| John - SC Support - Posts: 41327 |
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We are able to reproduce this and will look into it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-04 21:36:41] |
| User512353 - Posts: 95 |
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Can you provide an estimate when this will be fixed? I use this function a lot with manual trades. If it will take a long time to fix this, I would consider downgrading. |
| [2025-08-05 14:00:20] |
| John - SC Support - Posts: 41327 |
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We have passed this along to Engineering to look into. They typically fix issues like this fairly quickly - so a day or two is what we would expect. But we can not say for certain. If you want to downgrade, then follow these instructions: Software Download: Full Control Rollback Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-06 11:36:08] |
| User512353 - Posts: 95 |
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SC2781 still shows the error.
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| [2025-08-07 11:40:36] |
| User512353 - Posts: 95 |
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The problem seems to be resolved with SC2782. Thanks! |
| [2025-08-07 11:48:40] |
| Sierra_Chart Engineering - Posts: 20651 |
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Yes. We will explain what the problem was. There was a change recently made where when using the commands Move Stops/Targets to Price, that they would only move sell orders when in the sell column and only move buy orders when in the buy column. We thought this was a good safety feature but clearly caused a problem for some users with how you have them configured. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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