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Support Board

Date/Time: Thu, 01 May 2025 21:43:00 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
connection time
Santi 		2025-02-14 19:17:16
John - SC Support LPN LP 		6 113
Account summary missing
User267588 		2025-02-14 19:13:16
John - SC Support LPN LP 		3 113
Data issue again.
User92573 		2025-02-14 19:07:55
John - SC Support LPN LP 		5 175
Trading Locked Alert Sound Request
cesium 		2025-02-14 18:32:08
John - SC Support LPN LP 		1 96
Momentum Trading
bobstone249 		2025-02-14 17:52:03
John - SC Support LPN LP 		2 140
Potential Bug: Backtesting chart replay causes crash when passing s_SCPositionData
barucho 		2025-02-14 17:47:00
User719512 LPN LP 		2 190
Points not showing anymore
User823940 		2025-02-14 17:40:09
John - SC Support LPN LP 		1 112
Spreadsheet data export not showing properly
User358827 		2025-02-14 17:37:43
John - SC Support LPN LP 		12 436
Cancel supscription.
Adam Eli 		2025-02-14 16:34:43
John - SC Support LPN LP 		1 125
I get error message when loading up my charts in my chartbook
Sivle 		2025-02-14 16:27:36
John - SC Support LPN LP 		2 125
Saved custom DOM as chartbook, didnt load when closed and opened back up..
Tomc939 		2025-02-14 15:57:19
John - SC Support LPN LP 		1 79
SPY
User575399 		2025-02-14 15:54:55
John - SC Support LPN LP 		9 843
Missing trade activity since 6/18
User990275 		2025-02-14 15:46:39
John - SC Support LPN LP 		21 580
THIS ACCOUNT REQUIRES ACTIVATION
User863202 		2025-02-14 15:41:42
John - SC Support LPN LP 		3 422
Relative Volume Studies merge when go back further to the past
ntintel 		2025-02-14 13:50:20
ntintel LPN LP 		4 143
Extended VPOC line longer/shorter than expected
gz6969 		2025-02-14 10:53:47
gz6969 LPN LP 		16 376
large font size on volume on DOM
User169041 		2025-02-14 05:12:29
User241663 LPN LP 		10 3156
I paid for the wrong service
User198456 		2025-02-14 04:20:32
Sierra_Chart Engineering LPN LP 		1 118
NQTV tickers
lservin29 		2025-02-13 22:57:04
lservin29 LPN LP 		10 168
Custom symbol development request
User453293 		2025-02-13 22:00:45
User453293 LPN LP 		3 221
Where can I find the default Order Rate Limit?
ATEX 		2025-02-13 21:56:50
John - SC Support LPN LP 		1 96
Eurex CQG Order Routing Service
barzay.bavno 		2025-02-13 21:06:46
barzay.bavno LPN LP 		6 205
Nasdaq TotalView vs Consolidated Tape US Equities
PolandSpringer 		2025-02-13 20:53:27
John - SC Support LPN LP 		9 1624
Global Change of Horizontal Lines in Studies
User186889 		2025-02-13 20:45:16
User708340 LPN LP 		3 1020
Extend Bar Value Until Future Intersection
italiantrader93 		2025-02-13 20:19:41
italiantrader93 LPN LP 		6 146
Volume Threshold Alert - Quick Update Threshold
User821306 		2025-02-13 18:10:39
John - SC Support LPN LP 		5 164
Quote Board
User836682 		2025-02-13 18:02:26
User836682 LPN LP 		0 94
Additional option in
Dorian 		2025-02-13 17:16:36
Dorian LPN LP 		0 130
Alerts Cumulative Delta and moving averages
User816910 		2025-02-13 16:38:43
User816910 LPN LP 		2 179
Chart continuously downloads data
User51230 		2025-02-13 16:11:55
John - SC Support LPN LP 		1 97
I’m having issues downloading sierra chart
User724793 		2025-02-13 16:09:16
John - SC Support LPN LP 		3 118
Menu is incorrectly positioned
novaxt123 		2025-02-13 16:01:32
novaxt123 LPN LP 		4 99
Why cant i connect to rithmic data feed with topstep?
Sivle 		2025-02-13 15:52:08
John - SC Support LPN LP 		1 171
Trade service log
lovelivelaught 		2025-02-13 15:38:28
John - SC Support LPN LP 		1 94
I want to know a formula
JabDouks25 		2025-02-13 15:27:26
JabDouks25 LPN LP 		2 221
DOM - Recent Bid/Recent Ask Historical Values
adharamd 		2025-02-13 15:26:13
John - SC Support LPN LP 		2 131
Connecting to Rithmic
User660392 		2025-02-13 15:16:38
Sierra_Chart Engineering LPN LP 		3 164
Depth sum and number of levels
User581066 		2025-02-13 15:05:47
John - SC Support LPN LP 		2 125
Payment and change of access
User479514 		2025-02-13 14:55:40
John - SC Support LPN LP 		1 153