Support Board
Date/Time: Tue, 16 Jun 2026 02:20:34 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Data Feed Stuck at 08:14 bar (3min chart) on CME data
AlgoAlpha_1 |
2026-04-03 15:57:32
User135243 LPN LP |
4 | 259 |
|
all the duplicate and original charts change bar period.
captaindeji |
2026-04-03 15:50:32
John - SC Support LPN LP |
1 | 150 |
|
Speed of tape indicator study?
warpigs |
2026-04-03 15:41:03
warpigs LPN LP |
5 | 369 |
|
NYSE Market Statistics (Market Stats)
User924986 |
2026-04-03 15:29:47
John - SC Support LPN LP |
1 | 172 |
|
Request: hold shift to change Crosshair to Hand
ycomp |
2026-04-03 15:26:41
John - SC Support LPN LP |
1 | 169 |
|
missing data
tradewerx |
2026-04-03 15:13:21
John - SC Support LPN LP |
4 | 364 |
|
Duplicate chart session changed
User832613 |
2026-04-03 13:28:38
John - SC Support LPN LP |
1 | 156 |
|
VIX data not live
kennedpa |
2026-04-03 12:59:02
kennedpa LPN LP |
0 | 135 |
|
Windows and Tabs
rondawes |
2026-04-03 07:10:09
Sierra_Chart Engineering LPN LP |
7 | 372 |
|
NYMEX Data
Dee Hamp |
2026-04-03 06:16:48
Sierra_Chart Engineering LPN LP |
3 | 186 |
|
Feature Request: Momentum Tails
BlueVein |
2026-04-03 02:39:03
gcUserStudies LPN LP |
51 | 7741 |
|
DTC Binary Type 101 - TradeAccount Field Alignment
User920074 |
2026-04-03 01:27:43
Sierra_Chart Engineering LPN LP |
1 | 215 |
|
MBO data efficiency across multiple sub-instances
User144502 |
2026-04-02 22:33:00
Sierra_Chart Engineering LPN LP |
1 | 153 |
|
Feature request: Load/Save Study Settings
User512353 |
2026-04-02 22:15:41
User512353 LPN LP |
6 | 327 |
|
Flatten button
User380262 |
2026-04-02 21:28:27
John - SC Support LPN LP |
5 | 1093 |
|
API for IB seems to have changed. Can't connect my IB account to SC.
User56044 |
2026-04-02 17:59:31
John - SC Support LPN LP |
1 | 205 |
|
Color Settings for the Active Control Bar Button - [Feature Request]
Deenius |
2026-04-02 17:45:49
John - SC Support LPN LP |
2 | 221 |
|
Service Package 12 Evaluation - Chartbooks Missing
User884965 |
2026-04-02 17:34:46
John - SC Support LPN LP |
1 | 256 |
|
Delayed Data
User174163 |
2026-04-02 17:34:16
John - SC Support LPN LP |
1 | 377 |
|
Question regarding trading pause
User700382 |
2026-04-02 17:25:12
John - SC Support LPN LP |
1 | 150 |
|
Data Subscription
User769783 |
2026-04-02 17:14:52
John - SC Support LPN LP |
13 | 275 |
|
data feed not connecting
User968016 |
2026-04-02 17:13:34
John - SC Support LPN LP |
1 | 160 |
|
unable to get realtime data after loggin to sierra charts
mike tradingspace |
2026-04-02 17:11:19
John - SC Support LPN LP |
3 | 192 |
|
Incorrect candlestick position display
User193072 |
2026-04-02 17:09:49
John - SC Support LPN LP |
1 | 147 |
|
Duplicate Chart to another chartbook or current chart issues
User291819 |
2026-04-02 15:40:40
User291819 LPN LP |
6 | 201 |
|
Data or Connection Issue
PeaceFrog |
2026-04-02 14:32:21
PeaceFrog LPN LP |
9 | 230 |
|
Unble to get real time data for my chart
mike tradingspace |
2026-04-02 14:30:57
John - SC Support LPN LP |
1 | 137 |
|
URGENT – Live Data Not Working, Only Delayed Data Showing
stephen2026 |
2026-04-02 14:26:45
John - SC Support LPN LP |
2 | 405 |
|
No real time data
User284484 |
2026-04-02 14:24:38
User284484 LPN LP |
2 | 209 |
|
I cant log in to rithmic
User849502 |
2026-04-02 14:23:17
John - SC Support LPN LP |
2 | 173 |
|
request for information
User736601 |
2026-04-02 14:09:47
John - SC Support LPN LP |
1 | 133 |
|
how to set the VP to tick-by-tick mode
sanwen2478 |
2026-04-02 14:05:14
John - SC Support LPN LP |
3 | 148 |
|
Incorrect CME Professional Classification
User296150 |
2026-04-02 14:00:40
John - SC Support LPN LP |
1 | 177 |
|
Exporting data tick by tick data to Excel
User665108 |
2026-04-02 13:58:38
John - SC Support LPN LP |
3 | 3450 |
|
No Live Data
levanchuong |
2026-04-02 13:45:08
levanchuong LPN LP |
7 | 359 |
|
Payment via PayPal completed but authorization still pending
User381072 |
2026-04-02 13:42:33
Sierra_Chart Engineering LPN LP |
1 | 158 |
|
Abnormal Bid/Ask Depth on FESB DOM and Low Quantities on FDXM DOM
tonygun29 |
2026-04-02 13:15:28
Sierra_Chart Engineering LPN LP |
4 | 194 |
|
[User Discussion] - A newly built custom Volume Profile study
User293951 |
2026-04-02 13:12:30
User293951 LPN LP |
0 | 148 |
|
Account incorrectly marked as Professional – need Non-Professional status
AlgoAlpha_1 |
2026-04-02 12:47:22
SC Support LPN LP |
4 | 167 |
|
charts wont download except a specific period
User849502 |
2026-04-02 12:46:01
Sierra_Chart Engineering LPN LP |
1 | 111 |