Support Board
Date/Time: Thu, 27 Aug 2026 14:21:16 +0000
Daily (EOD) data — monthly download limit, how is
View Count: 15
| [2026-08-27 11:16:12] |
| chahreddine - Posts: 4 |
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Hello, I subscribe to Historical Data Package 3. I understand Daily (EOD) downloads are capped at 50 per month while intraday downloads are unlimited. 1. Can you confirm this limit, and is it adjustable or extendable (paid add-on or otherwise), and on what terms? 2. How exactly is "one download" counted — per symbol, per request, or per date range? If I request several years of history for one contract in a single request, is that one download or several? 3. I need Daily data (incl. Open Interest) for several hundred individual futures outright contract months across a few root symbols. Is there a more efficient way to retrieve this in bulk, rather than one download per contract? Thank you. |
| [2026-08-27 13:03:48] |
| John - SC Support - Posts: 47671 |
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The download limit is capped at 5000, not 50. It is 50 when you are on a Trial. 1. You can pay $25.00 per month to change to 50,000 downloads. You will find this control at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=557852#AdditionalHistoricalDownloads 2. One download is defined as a single request. So several years of data for one contract is a single request and counts as 1 download. 3. There is not a "more efficient" way to do this. Each contract will count as a single download. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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