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Support Board

Date/Time: Wed, 19 Aug 2026 03:46:57 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Contract roll over
User958370 		2025-03-18 14:21:18
John - SC Support LPN LP 		1 384
Download of market depth data for a specific time range
User981449 		2025-03-18 14:19:48
John - SC Support LPN LP 		1 417
premarket data
User546647 		2025-03-18 14:19:00
John - SC Support LPN LP 		1 558
Teton Routing service, Transaction fees
Alexander 		2025-03-18 07:28:32
Sierra_Chart Engineering LPN LP 		1 1308
volume at parice threshold alert v2
sahandprs 		2025-03-17 23:38:32
John - SC Support LPN LP 		1 367
Footprint data suddenly not loading/missing prints
User216354 		2025-03-17 23:34:44
John - SC Support LPN LP 		1 396
[Programming Help] - [ACSIL] How select Path only like Set(get)PathAndFileName?
TedMar 		2025-03-17 22:54:17
User351137 LPN LP 		14 963
Backtesting/replay keeps pausing
User490328 		2025-03-17 21:36:01
John - SC Support LPN LP 		1 633
Control bar customisation
SafSaf 		2025-03-17 21:08:27
John - SC Support LPN LP 		3 613
How to see the full book?
eddiep 		2025-03-17 21:00:16
eddiep LPN LP 		2 529
horizontal lines in es 05 and 0 levels
Gtrader510 		2025-03-17 20:59:43
John - SC Support LPN LP 		1 383
time and sales
more 		2025-03-17 20:57:16
Sierra_Chart Engineering LPN LP 		7 515
[User Discussion] - Getting Order OPEN/ClOSE Status in ACSIL.
kam2001 		2025-03-17 20:50:42
kam2001 LPN LP 		1 876
Set Trade Window Limit Price to Track Value Of a Study
NeoCore 		2025-03-17 20:25:23
John - SC Support LPN LP 		3 382
dleyed data charts
User580305 		2025-03-17 20:20:59
John - SC Support LPN LP 		1 362
account help
User857257 		2025-03-17 20:06:56
John - SC Support LPN LP 		1 338
Issue Connecting Rithmic Account to Sierra Chart
User956739 		2025-03-17 20:02:55
John - SC Support LPN LP 		2 658
Data Discrepancy
socaltrader 		2025-03-17 20:02:27
socaltrader LPN LP 		3 389
[Programming Help] - DRAWINGS DISAPOEARED
User574289 		2025-03-17 19:57:57
John - SC Support LPN LP 		2 366
Packages which I need for what I want to do
User622646 		2025-03-17 19:56:45
John - SC Support LPN LP 		1 499
Time Sessions / Global Time
Tin43 		2025-03-17 19:39:13
ameetmedi LPN LP 		34 3800
Tool Configs
nicktrader 		2025-03-17 19:21:36
John - SC Support LPN LP 		3 424
Cannot access NASDAQ TotalView US Stock Data for
User228605 		2025-03-17 19:03:37
SC Support LPN LP 		7 1651
Is there a way to lock myself out of the Sierra Chart platform completely for x minutes?
xORDERBOOKx 		2025-03-17 18:13:36
User142966 LPN LP 		12 2109
Enter Processing Step in Seconds in case of Calculate at Every Tick/Trade Replay mode
User993113 		2025-03-17 17:17:43
John - SC Support LPN LP 		9 4075
Chat New Group
Gradient 		2025-03-17 17:14:51
Gradient LPN LP 		1 352
ROLLOVER
User960930 		2025-03-17 17:10:13
John - SC Support LPN LP 		1 358
connecting issues
User473031 		2025-03-17 17:02:55
John - SC Support LPN LP 		1 343
Trading exchange side futures spread issue
bozo_j 		2025-03-17 17:01:51
John - SC Support LPN LP 		1 458
[User Discussion] - zigZag does NOT catch Inside day reversals!
User360283 		2025-03-17 16:50:52
John - SC Support LPN LP 		4 482
changing background colour of oscillator window
SafSaf 		2025-03-17 16:48:26
John - SC Support LPN LP 		1 310
Issue with Numbers Bars study for Range Bars
User623999 		2025-03-17 16:46:15
User623999 LPN LP 		2 891
multiple contracts auto-entering error?
mlt124000 		2025-03-17 16:45:56
John - SC Support LPN LP 		1 371
DRAWING disappeared
User574289 		2025-03-17 16:21:38
John - SC Support LPN LP 		1 353
P&L in Currency
StephenL 		2025-03-17 16:06:50
StephenL LPN LP 		2 377
Missing Candlesticks
ameetmedi 		2025-03-17 15:24:18
ameetmedi LPN LP 		1 341
moving lines to new contracts...
coachted 		2025-03-17 15:00:30
John - SC Support LPN LP 		1 370