Support Board
Date/Time: Fri, 09 May 2025 14:08:05 +0000
Need Help With DATA! (if Not Working Will Switch)
View Count: 92
| [2025-05-08 18:17:31] |
| AlexH4 - Posts: 5 |
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i didn't resolve and find why My chart scale Live price is jumping Up And Down Without folowing the candle bar??? is it very lagging between price and candle stick update! aviously is a DATA Problem Maybe is because the trial is active at the same time?? can you plz remove the tiral on my account (Do you think it can be related to this?) |
 Sierra price lag.png / V - Attached On 2025-05-08 18:17:09 UTC - Size: 512.28 KB - 21 views sierra chart lag 2.png / V - Attached On 2025-05-08 18:17:21 UTC - Size: 891.32 KB - 14 views |
| [2025-05-08 18:51:12] |
| Sierra_Chart Engineering - Posts: 19529 |
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Your account is not on a trial. Check the session times for the chart: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time If they do cover the time span of the current trading, then what you are seeing is very unusual. Really should not be happening. We may need to do a remote assistance session with you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-08 21:40:16] |
| Sierra_Chart Engineering - Posts: 19529 |
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OK we understand what the problem is. This is due to Odd lot trades. Do you want to see Odd lot trades? An Odd lot trade is a trade below 100 shares.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-08 21:40:31
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| [2025-05-08 23:03:32] |
| AlexH4 - Posts: 5 |
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-So if i understand the chart Bar itself is setup to Odd Lot Trade to Off Or X.(Witch we cant control) -And the Chart price Scale itself is default to On(Yes) (X maybe 100Shares) on the Data/Trade Service Setting? --------------------------------------- Finally! setting Odd Lot Trades to NO in Data/Trade Service will match together the chart Bar And the Price on the scale.! Date Time Of Last Edit: 2025-05-08 23:25:48
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