Support Board
Date/Time: Mon, 16 Jun 2025 01:20:57 +0000
help - can't load the chart for the last few days
View Count: 220
| [2025-05-09 20:52:12] |
| User969149 - Posts: 24 |
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Hi, for some reason I can't load the chart for the last few days on one chartbook. I'm sending 2 photos where it doesn't work and 1 for comparison, where my other chartbook on the same currency pair works without problems. Thank you
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 Snímka obrazovky 2025-05-09 o 9.04.32.png / V - Attached On 2025-05-09 20:51:31 UTC - Size: 984.85 KB - 92 views Snímka obrazovky 2025-05-09 o 9.04.48.png / V - Attached On 2025-05-09 20:51:44 UTC - Size: 854.46 KB - 89 views Snímka obrazovky 2025-05-09 o 9.08.24.png / V - Attached On 2025-05-09 20:51:53 UTC - Size: 938.75 KB - 96 views |
| [2025-05-09 21:45:19] |
| John - SC Support - Posts: 40422 |
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Are all three of these charts from the same installation/instance of Sierra Chart? The only reason something like this should occur is if you are using the "Date Range From/To" options and the "Date Range To" is set to March 6, 2025. Please check to see how you are loading the data in each of these charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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