Support Board
Date/Time: Tue, 26 Aug 2025 23:09:21 +0000
help - can't load the chart for the last few days
View Count: 251
| [2025-05-09 20:52:12] |
| User969149 - Posts: 24 |
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Hi, for some reason I can't load the chart for the last few days on one chartbook. I'm sending 2 photos where it doesn't work and 1 for comparison, where my other chartbook on the same currency pair works without problems. Thank you
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 Snímka obrazovky 2025-05-09 o 9.04.32.png / V - Attached On 2025-05-09 20:51:31 UTC - Size: 984.85 KB - 112 views Snímka obrazovky 2025-05-09 o 9.04.48.png / V - Attached On 2025-05-09 20:51:44 UTC - Size: 854.46 KB - 112 views Snímka obrazovky 2025-05-09 o 9.08.24.png / V - Attached On 2025-05-09 20:51:53 UTC - Size: 938.75 KB - 116 views |
| [2025-05-09 21:45:19] |
| John - SC Support - Posts: 41490 |
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Are all three of these charts from the same installation/instance of Sierra Chart? The only reason something like this should occur is if you are using the "Date Range From/To" options and the "Date Range To" is set to March 6, 2025. Please check to see how you are loading the data in each of these charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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