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Support Board

Date/Time: Fri, 06 Feb 2026 19:05:15 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Logon disabled
tbbap 		2025-06-03 10:24:16
Sierra_Chart Engineering LPN LP 		2 397
my chartbook isint laoding
Mike_rad34 		2025-06-02 22:53:26
User357195 LPN LP 		4 460
Rithmic problem with Natural Gas NGN5.NYMEX
brianmonagha 		2025-06-02 21:55:10
Sierra_Chart Engineering LPN LP 		3 624
Invoice details
User352446 		2025-06-02 21:45:33
Sierra_Chart Engineering LPN LP 		1 390
ib problem
User282547 		2025-06-02 21:43:53
John - SC Support LPN LP 		3 428
Eurex and delayed data
User981449 		2025-06-02 21:41:19
John - SC Support LPN LP 		1 450
Delayed Data Despite Subscribing to Sierra Chart Data Package & Connecting to IBKR
jirotrader 		2025-06-02 21:27:27
John - SC Support LPN LP 		1 417
The attached window on the trading DOM
User357195 		2025-06-02 21:25:03
John - SC Support LPN LP 		1 374
Color Bar base on Order Flow
kenshin279 		2025-06-02 21:22:42
John - SC Support LPN LP 		1 363
Adjust minimum width for Graph Draw Types: Price Volume Bars
User832812 		2025-06-02 21:17:07
John - SC Support LPN LP 		5 540
Is there a way to delay even more data from SC data delayed
User919987 		2025-06-02 21:15:43
John - SC Support LPN LP 		3 456
Time Line study and custom text label background color
tokauo 		2025-06-02 21:13:20
John - SC Support LPN LP 		13 1057
problems courrent selected service (list)
User719855 		2025-06-02 21:11:50
John - SC Support LPN LP 		5 520
Replay Orders Not Being Sent
Gradient 		2025-06-02 19:31:55
Gradient LPN LP 		13 755
Account usage time expiring sooner than Package 12 evaluation period
cdnewcomb 		2025-06-02 17:10:47
cdnewcomb LPN LP 		2 517
delayed data
User411320 		2025-06-02 16:24:05
John - SC Support LPN LP 		1 439
Live Trading
User867930 		2025-06-02 16:22:30
John - SC Support LPN LP 		1 482
SOL ON CQG REQUEST
User518718 		2025-06-02 16:09:50
Sierra_Chart Engineering LPN LP 		4 505
Data
Artieb60 		2025-06-02 15:50:09
John - SC Support LPN LP 		1 480
Question about a specific candlestick pattern
Finsilence 		2025-06-02 15:42:59
John - SC Support LPN LP 		1 572
Denali data is delayed even though current on payment of all SC fees
User755495 		2025-06-02 15:35:19
User411320 LPN LP 		3 457
Numbers bars showing zeroes and price not moving
User74018 		2025-06-02 15:26:52
User74018 LPN LP 		1 430
Sierra User info/data sent to online Prop company's
User616054 		2025-06-02 15:21:54
User616054 LPN LP 		4 657
spreadsheet help
User411320 		2025-06-02 14:45:42
User411320 LPN LP 		3 498
[User Discussion] - SST Trade Copier on Mac OS X with Parallels
invincible 		2025-06-02 14:40:47
invincible LPN LP 		0 464
Immediately in 5 ticks of Profit Upon Order Entry?
User871314 		2025-06-02 14:19:27
User871314 LPN LP 		3 437
payment questions
User570934 		2025-06-02 14:10:54
John - SC Support LPN LP 		2 479
Single Prints (like it is on TPO chart) on Candlestick chart?
mojsterr 		2025-06-02 14:00:18
juicebro LPN LP 		2 721
quote board data out of sync
ephi144 		2025-06-02 09:42:03
Sierra_Chart Engineering LPN LP 		4 549
Getting Started with Sierra Charts - Clarity Needed
UserH 		2025-06-02 03:06:06
SC Support LPN LP 		1 1014
payment using bitcoin?
User612901 		2025-06-02 01:32:44
Sierra_Chart Engineering LPN LP 		14 1837
Open interest delta bars
chrislopes1403 		2025-06-02 01:32:01
Sierra_Chart Engineering LPN LP 		1 585
Request: Chart Studies Total Millisecond Count
User688525 		2025-06-02 00:10:30
User688525 LPN LP 		0 436
ZifZag Tune UP
User360283 		2025-06-01 22:50:46
User360283 LPN LP 		2 477
Problem with MarketDepthHistoricalChart
User138602 		2025-06-01 19:59:24
Sierra_Chart Engineering LPN LP 		1 479
I have a question about payment
User914996 		2025-06-01 19:45:19
Sierra_Chart Engineering LPN LP 		4 494
Sierra Chart built in trade copier help
David7990 		2025-06-01 15:41:24
Sierra_Chart Engineering LPN LP 		1 627
Restrict the times for which trades will be accepted by SC
bobstone249 		2025-06-01 05:27:11
Sierra_Chart Engineering LPN LP 		1 453
clicked something and lost the right hand corner minimise, drop, and X buttons
User144031 		2025-06-01 05:26:04
Sierra_Chart Engineering LPN LP 		1 465
URGENT - PAYMENT MADE BUT NOT REFLECTING
User872278 		2025-05-31 18:49:20
Sierra_Chart Engineering LPN LP 		4 521