Support Board
Date/Time: Tue, 27 Jan 2026 00:28:01 +0000
technical issues - refund subscription
View Count: 21
| [2026-01-26 17:07:40] |
| raheem ali - Posts: 2 |
|
hello I activated the service but I am unable to use the platform due to technical issues. I would like to request a refund for the unused portion of my service package and Denali data feed if possible.” best regards abd alraheem ali email address: a.raheem1@hotmail.com |
| [2026-01-26 17:10:08] |
| raheem ali - Posts: 2 |
|
Please cancel my refund request. The platform is working correctly now and I want to keep my subscription active. best regards abd alraheem ali |
| [2026-01-26 21:09:34] |
| John - SC Support - Posts: 44226 |
|
We had not had time to get to the refund, so nothing had been done with your account from our end.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: