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Support Board

Date/Time: Fri, 06 Feb 2026 22:42:04 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Emini Symbol Not Supported
User707720 		2025-06-18 20:15:24
John - SC Support LPN LP 		1 236
Request to Enable CME Data Without a Trading Account (Non-Professional User)
User270068 		2025-06-18 19:41:47
John - SC Support LPN LP 		1 338
[Programming Help] - Speed of market
Luchs 		2025-06-18 19:38:37
Sawtooth LPN LP 		11 3847
Keep fib numbers in view
User357195 		2025-06-18 19:38:03
John - SC Support LPN LP 		1 248
My orderbook isn't running as it should
User497465 		2025-06-18 19:25:26
John - SC Support LPN LP 		1 287
Show Sim orders, Positions & fills on charts using file > new instance
tickhead 		2025-06-18 18:18:51
tickhead LPN LP 		9 424
10 Min data delay
User104854 		2025-06-18 18:15:03
John - SC Support LPN LP 		1 294
Color-coding Time and Sales Window items
cmack1011 		2025-06-18 18:12:24
John - SC Support LPN LP 		7 391
adding a stop loss
associates488 		2025-06-18 18:05:12
John - SC Support LPN LP 		1 304
question on adding a stop loss
associates488 		2025-06-18 17:47:55
John - SC Support LPN LP 		1 212
Toggle the price retracement tool
User357195 		2025-06-18 17:37:00
John - SC Support LPN LP 		5 295
Account Management - User P/L management
User687917 		2025-06-18 15:56:52
John - SC Support LPN LP 		3 305
AMP Futures - Teton CME Data Service Issue
User269718 		2025-06-18 15:54:48
John - SC Support LPN LP 		1 348
custom candle start time for daily and higher TF
MMM1238 		2025-06-18 15:45:19
John - SC Support LPN LP 		1 684
missing SPY-data from 20:00 to 4:00 in Sierrachart
Hjuergenmex 		2025-06-18 15:09:48
John - SC Support LPN LP 		1 310
chart slide bar
User531621 		2025-06-18 15:03:52
John - SC Support LPN LP 		5 305
Chartbooks or Instances
novaxt123 		2025-06-18 08:42:58
Sébastien LPN LP 		3 564
Sudden Gaps In Data
jsandlan 		2025-06-17 20:58:27
John - SC Support LPN LP 		5 325
connect two charts
User931951 		2025-06-17 20:48:37
John - SC Support LPN LP 		1 267
The connecting lines for order fills are not showing for some instruments
User730949 		2025-06-17 20:43:35
Sierra_Chart Engineering LPN LP 		2 249
Jma custom study for Sierra Chart
User520975 		2025-06-17 19:58:16
Sierra_Chart Engineering LPN LP 		2 491
Trying to organize MBO data
cmack1011 		2025-06-17 19:48:32
cmack1011 LPN LP 		8 847
Not receiving any data
User519648 		2025-06-17 19:42:12
John - SC Support LPN LP 		1 252
bid-ask volume on VBP
User425645 		2025-06-17 19:40:06
John - SC Support LPN LP 		13 2443
Scid records question, found open field which is not 0, FIRST_SUB_TRADE, or LAST_SUB_TRADE
dam5h 		2025-06-17 19:12:19
Sierra_Chart Engineering LPN LP 		3 362
[Programming Help] - DTC Bracket Orders Rejected -
User483520 		2025-06-17 17:30:54
Sierra_Chart Engineering LPN LP 		1 277
Gold futures symbol
User360283 		2025-06-17 17:23:51
Sierra_Chart Engineering LPN LP 		4 849
DOM setup....
User355500 		2025-06-17 15:57:11
John - SC Support LPN LP 		4 305
[User Discussion] - Data missing - even after several attempts of re-download
Zorin 		2025-06-17 15:45:17
John - SC Support LPN LP 		2 289
problems with flatten button using funded account
coachted 		2025-06-17 15:43:03
John - SC Support LPN LP 		1 261
[User Discussion] - How do I change where confirmation boxes pop up?
User563676 		2025-06-17 15:42:06
John - SC Support LPN LP 		1 276
ESU25 shows Delayed values even when there is balance
User759540 		2025-06-17 15:35:32
John - SC Support LPN LP 		1 235
Interactive Brokers trial
User757554 		2025-06-17 15:30:50
John - SC Support LPN LP 		1 350
Cannot download Denali data(CME, CBOT, COMEX, NYMEX) for non-professional Trading accounts
JanJan 1398 		2025-06-17 15:25:18
John - SC Support LPN LP 		3 393
[User Discussion] - Candles overlap with column 1 (total volume) and column 2 (delta)
User144502 		2025-06-17 14:54:41
John - SC Support LPN LP 		1 397
Numbers Bars study pullback column, highlighting volume point of control
robrg2675 		2025-06-17 14:37:23
John - SC Support LPN LP 		1 339
Re-establish fixed horizontal axis
cmack1011 		2025-06-17 14:14:06
John - SC Support LPN LP 		3 236
Volume Profile Help
GravisHTG 		2025-06-17 12:06:30
GravisHTG LPN LP 		2 339
Teton setup via AMP
User741544 		2025-06-17 08:09:19
Sierra_Chart Engineering LPN LP 		3 350
Region dividing line partially blocked by fill from study above
User548831 		2025-06-17 06:30:41
User548831 LPN LP 		1 313