Support Board
Date/Time: Tue, 24 Mar 2026 22:24:15 +0000
Download Failed
View Count: 105
| [2026-02-07 13:05:04] |
| James D - Posts: 14 |
|
Hello, every time I attempt downloading intraday data for USDCHF; I keep getting the error message below. I am able to download Historical data for USDCHF with no problems. Others Forex Pairs I am able to download intraday day, Intraday only and Historical chart data. "Failed to open the Intraday data file for USDCHF. Header check failed when opening the file F:\SierraChart\Data\USDCHF.scid for adding records, Error: Unknown Intraday file type. Header error. 2026-02-06 08:52:26.417* " |
Attachment Deleted. Private File |
| [2026-02-09 16:03:26] |
| John - SC Support - Posts: 45269 |
|
It sounds like that specific file is corrupted for some reason. This is very odd, but here is what we want you to do, which should fix it: - Exit from Sierra Chart - Using the Operating System file manager (File Explorer in Windows) go to the Sierra Chart installation folder (typically C:\SierraChart) - Go into the "Data" folder under the Sierra Chart installation folder (such as C:\SierraChart\Data) - Delete the file named "USDCHF.scid". - Start Sierra Chart The chart will automatically redownload the data for that chart, and you should be fine. If you continue to have an issue, let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: