Support Board
Date/Time: Wed, 25 Mar 2026 00:03:01 +0000
Post From: Download Failed
| [2026-02-09 16:03:26] |
| John - SC Support - Posts: 45269 |
|
It sounds like that specific file is corrupted for some reason. This is very odd, but here is what we want you to do, which should fix it: - Exit from Sierra Chart - Using the Operating System file manager (File Explorer in Windows) go to the Sierra Chart installation folder (typically C:\SierraChart) - Go into the "Data" folder under the Sierra Chart installation folder (such as C:\SierraChart\Data) - Delete the file named "USDCHF.scid". - Start Sierra Chart The chart will automatically redownload the data for that chart, and you should be fine. If you continue to have an issue, let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |