Support Board
Date/Time: Sun, 08 Feb 2026 21:33:24 +0000
Compact tool value issue after update to 2878 version.
View Count: 45
| [2026-02-08 14:44:04] |
| Fabio - Posts: 143 |
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Good morning, I recently updated to the aforementioned version of SC and when the platform reopened, I noticed being an issue with how the CTVW is displayed. As you can see from the image, it seems that the space used by the CTV is now too big for it to be displayed, showing 2 small arrows at the right edge as I need to scroll through information in order to see them. This is true for both standard and horizontal view of the CTV. Of course, there is no way to make that window bigger to show the info, so there must be some technical issue with the new version or something. Please help! Look forward to hearing back from you! Thanks, Fabio. |
 CTV issue.png / V - Attached On 2026-02-08 14:43:14 UTC - Size: 43.97 KB - 15 views Attachment Deleted. |
| [2026-02-08 19:21:38] |
| Sierra_Chart Engineering - Posts: 22738 |
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We apologize for this. There is something seriously wrong and has changed. There must have been an inadvertent change.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-08 19:27:46] |
| Sierra_Chart Engineering - Posts: 22738 |
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We really apologize for this. This was unexpected. This was an inadvertent terrible mistake by one of the programmers. This is really bad.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-08 19:27:59
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| [2026-02-08 20:00:15] |
| User719512 - Posts: 415 |
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v2875 works as expected. for me, v2877+ have CTVW with scrollbars. |
| [2026-02-08 20:32:19] |
| Sierra_Chart Engineering - Posts: 22738 |
|
We will try to get this resolved, this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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