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Support Board

Date/Time: Fri, 06 Feb 2026 12:52:49 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
No Charts in LIVE and no updating
carl99e 		2021-10-11 17:15:53
John - SC Support LPN LP 		1 582
Charts running slowly
User606491 		2021-10-11 17:02:03
User606491 LPN LP 		11 830
Problem to start a trade
User452962 		2021-10-11 16:55:32
John - SC Support LPN LP 		2 489
Orders Created Without Computer Input 10-08-2021
GrigorHagop 		2021-10-11 16:54:11
Sierra Chart Engineering LPN LP 		3 555
I am not able to download Sierra
User999005 		2021-10-11 16:52:15
User999005 LPN LP 		2 601
intraday data
User740715 		2021-10-11 16:44:36
John - SC Support LPN LP 		1 548
No Futures Data
Alex Angehrn 		2021-10-11 16:39:47
John - SC Support LPN LP 		1 550
Denali exchange data and denali data feed
User295007 		2021-10-11 16:39:13
John - SC Support LPN LP 		1 727
Number of orders and Market order column (Trading DOM Columns)
WFitton 		2021-10-11 16:31:12
Sierra_Chart Engineering LPN LP 		3 1015
My chart do not update after receive error memory full message
tptrader 		2021-10-11 16:30:13
John - SC Support LPN LP 		1 511
need information regarding products pricing and data feed
kawsar 		2021-10-11 16:26:25
John - SC Support LPN LP 		1 513
Usage Time End Date error
User220704 		2021-10-11 16:23:46
John - SC Support LPN LP 		1 494
Adding Current Traded total volume (without adding an additional column on DOM)
Deucalion 		2021-10-11 16:23:38
Darksound LPN LP 		6 1754
CBOE
Sargon Petros 		2021-10-11 16:22:14
John - SC Support LPN LP 		1 596
Replay function
User954471 		2021-10-11 16:19:51
John - SC Support LPN LP 		1 658
connection broker
User452962 		2021-10-11 16:18:32
John - SC Support LPN LP 		1 571
data/trade service settings
Jgeidson87 		2021-10-11 16:14:09
John - SC Support LPN LP 		1 542
Cheapest Way to access Intraday Data on .LN feeds
User186889 		2021-10-11 16:11:11
John - SC Support LPN LP 		1 605
problem intraday data
User740715 		2021-10-11 15:56:50
John - SC Support LPN LP 		1 751
Cannot Connect to TransAct Data Feed
lgenna 		2021-10-11 15:41:45
John - SC Support LPN LP 		3 627
Defaulting Horizontal Lines to be behind Chart Trader Lines
ycomp 		2021-10-11 14:55:48
John - SC Support LPN LP 		1 587
payment
User913831 		2021-10-11 14:48:30
John - SC Support LPN LP 		11 796
How to know if my account is verified?
User111079 		2021-10-11 14:44:44
John - SC Support LPN LP 		2 1127
Rithmic Bridge
User423419 		2021-10-11 14:41:12
John - SC Support LPN LP 		8 1772
CFE /vix data
User558455 		2021-10-11 14:19:46
John - SC Support LPN LP 		1 554
Can't delete symbol
The Stealthy Trader 		2021-10-11 11:45:57
The Stealthy Trader LPN LP 		3 741
Spreadsheet Study
User841161 		2021-10-11 02:53:07
Sierra Chart Engineering LPN LP 		3 645
Numbers bars study subgraph Nonzero Bid&Ask Vol at High/Low Highlight & Extension Lines
User143517 		2021-10-11 00:46:48
User143517 LPN LP 		4 1098
Problem connection Rithmics
Nonospinal 		2021-10-11 00:19:51
Sierra Chart Engineering LPN LP 		2 653
Wrestled with Rithmic data for three days now - still having issues.
Drew1904 		2021-10-10 22:17:26
Sierra Chart Engineering LPN LP 		5 1564
indicator for a particular commodity
User645832 		2021-10-10 22:16:27
Sierra Chart Engineering LPN LP 		1 497
Error in Cumulative Last Size overlay in Current Traded Volume row : SOMETIMES not visible
User525997 		2021-10-10 19:07:58
John - SC Support LPN LP 		5 602
[User Discussion] - Extend Bar Value Until Future Intersection Help
User158665 		2021-10-10 16:41:14
User583603 LPN LP 		5 2298
continuous bond futures
George Slezak 		2021-10-10 16:25:59
Sierra_Chart Engineering LPN LP 		12 834
Create Alert when the value of a custom study changes by a specific amount
User19100 		2021-10-10 14:42:07
John - SC Support LPN LP 		5 768
Moving within a chart.
nicktrader 		2021-10-10 14:37:11
John - SC Support LPN LP 		1 557
daily 'pit session' futures chart - Denali
User877753 		2021-10-10 05:59:20
Sierra Chart Engineering LPN LP 		4 1020
NKD SETTLEMENT_DATE != LAST_TRADE_DATE
lw 		2021-10-10 05:58:28
Sierra Chart Engineering LPN LP 		4 975
[Programming Help] - ASCIL Subgraph Values in
JDCII2112 		2021-10-09 21:48:38
JDCII2112 LPN LP 		7 2389