Support Board
Date/Time: Mon, 23 Jun 2025 01:30:33 +0000
Missing data Daily Intraday
View Count: 579
| [2022-03-02 17:09:11] |
| User976943 - Posts: 39 |
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Hi, I have just switched to Teton Order Routing, But now I have my Daily Intraday Chart incomplete. The Daily bars from 30/Sep2021 to 09Dec/2021 are missing. I tried using Delete and Download data, but It keeps the same. How can I have it complete? Thank You |
| [2022-03-02 21:17:37] |
| John - SC Support - Posts: 40555 |
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What is the symbol for which you are having this issue? Is the chart setup as a Continuous Futures Contract chart? For information on this feature, refer to the following: Continuous Futures Contract Charts How many days of data do you have set to load, or the date range - if you are using that option? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-02 21:20:53] |
| User976943 - Posts: 39 |
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MESH22_FUT-CME Continuous Futures Contract 300 days |
| [2022-03-02 22:07:25] |
| John - SC Support - Posts: 40555 |
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For that chart, please go to Chart >> Chart Settings and tell us what the following settings are set to: - Chart Data Type - Bar Period Type (if not grayed out) - Historical Chart Bar Period (if not grayed out) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-03 00:26:52] |
| User976943 - Posts: 39 |
|
- Chart Data Type: Intraday Chart - Bar Period Type (if not grayed out): 1-0-0 - Historical Chart Bar Period (if not grayed out) Grayed out When I logged on to check the requested info, the chart was downloading and after that, now It is complete. So everything Ok Thanks |
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