Support Board
Date/Time: Tue, 12 May 2026 10:31:00 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
how do I enable Pre-Market, and After-Market real time data on stocks?
Saavvy |
2025-12-01 18:02:15
John - SC Support LPN LP |
1 | 153 |
|
Connect to AMP broker through Teton
User593232 |
2025-12-01 17:56:35
John - SC Support LPN LP |
1 | 224 |
|
Time and Sales Text Colouring
User855240 |
2025-12-01 17:55:01
User855240 LPN LP |
1 | 161 |
|
Number Bars Calculated Value Question
Cileron |
2025-12-01 17:30:11
John - SC Support LPN LP |
2 | 178 |
|
plot bid ask spread
doctor10 |
2025-12-01 16:49:25
John - SC Support LPN LP |
1 | 211 |
|
NASDAQ Pre-open orders - possible in Denali ?
maxima120 |
2025-12-01 16:43:33
John - SC Support LPN LP |
3 | 223 |
|
Is the Denali data feed also available for Simulated Trading Service?
PabloMalo |
2025-12-01 16:39:46
John - SC Support LPN LP |
5 | 853 |
|
Quote Board - Daily Change and Daily Percent Change is not updating
Meklon |
2025-12-01 15:46:17
John - SC Support LPN LP |
4 | 231 |
|
Unable to download Indicators form SC server
Vu |
2025-12-01 15:45:28
John - SC Support LPN LP |
1 | 232 |
|
missing historical data on Sierra Chart.
User673306 |
2025-12-01 15:35:21
John - SC Support LPN LP |
2 | 660 |
|
Need minute bar time uses ie 1, 2, 5, 30 etc
TopGunTrader |
2025-12-01 15:29:59
John - SC Support LPN LP |
1 | 189 |
|
Missing data
User874465 |
2025-12-01 14:22:37
Sierra_Chart Engineering LPN LP |
1 | 149 |
|
Average Bid Trade Size and Average Ask Trade Size
moe1up |
2025-12-01 09:13:42
moe1up LPN LP |
2 | 196 |
|
Charts Not Displaying Data
User136702 |
2025-12-01 08:13:27
Sierra_Chart Engineering LPN LP |
2 | 203 |
|
Can we automatically disable ATM or Trail Management by study after one order trigger?
ISB3 |
2025-12-01 08:07:03
MatrixTrades LPN LP |
3 | 575 |
|
TPO period opening - two letters highlighted in the first period
Orangutan |
2025-12-01 07:29:14
Sierra_Chart Engineering LPN LP |
1 | 214 |
|
updates for the CME symbol library
cm85 |
2025-12-01 07:26:20
Sierra_Chart Engineering LPN LP |
1 | 324 |
|
Replay mode limits and pulling and stacking
User687905 |
2025-12-01 07:25:11
Sierra_Chart Engineering LPN LP |
3 | 216 |
|
Issue with non-detached windows on Mac using Parallels
User291438 |
2025-12-01 07:23:09
Sierra_Chart Engineering LPN LP |
3 | 358 |
|
TT–Sierra Connection Showing “Server is Shut Off”
User368741 |
2025-12-01 07:17:57
Sierra_Chart Engineering LPN LP |
4 | 264 |
|
Stop bracket order
User575399 |
2025-12-01 04:31:25
Sierra_Chart Engineering LPN LP |
2 | 212 |
|
Feature-Request: in order to allow MFA-Authentication, please allow log in by azure-AD-B2B
User408639 |
2025-12-01 04:23:51
Sierra_Chart Engineering LPN LP |
1 | 201 |
|
Snap to Function expand to snap to VWAP?
Drzfan400 |
2025-12-01 04:22:43
Sierra_Chart Engineering LPN LP |
1 | 160 |
|
Resetting Cumulative Delta
User760022 |
2025-12-01 04:11:03
Sierra_Chart Engineering LPN LP |
5 | 439 |
|
received a message saying Connection error message from service: CQG WebAPI / logon unsucc
User204246 |
2025-12-01 02:52:24
Sierra_Chart Engineering LPN LP |
1 | 171 |
|
not connected
SurfTrader |
2025-12-01 02:51:54
Sierra_Chart Engineering LPN LP |
5 | 199 |
|
When did Echange fees jump in price?
krypto101 |
2025-12-01 02:16:39
Sierra_Chart Engineering LPN LP |
4 | 449 |
|
Global graphics setting not copying to chart
User273277 |
2025-12-01 02:06:53
Sierra_Chart Engineering LPN LP |
2 | 208 |
|
Backtest Stop Date
NeilPatel84 |
2025-11-30 23:33:33
Sierra_Chart Engineering LPN LP |
1 | 208 |
|
RESOLVED - Emergency Situation: CME Overheating. We Are Powering DOWN Our CME Systems
Sierra_Chart Engineering |
2025-11-30 22:56:07
Sierra_Chart Engineering LPN LP |
36 | 2307 |
|
v2816 Pre-Release Issue?
TriStar Trading |
2025-11-30 22:26:52
Sierra_Chart Engineering LPN LP |
1 | 195 |
|
Feature request: Make the Chart Studies window resizable
User512353 |
2025-11-30 19:12:30
Sierra_Chart Engineering LPN LP |
1 | 167 |
|
How can i use CQG data feed and not Denali Data Feed?
AC85898D |
2025-11-30 14:54:25
Sierra_Chart Engineering LPN LP |
1 | 184 |
|
New to denali datafeed, need help connecting to platform
User478028 |
2025-11-30 13:44:52
Sierra_Chart Engineering LPN LP |
1 | 469 |
|
How to Reposition Trade Window Stuck Off-Screen (Reset Windows Not Working)
User966246 |
2025-11-30 04:28:04
Sierra_Chart Engineering LPN LP |
1 | 383 |
|
Feature request: Replay stop time
User512353 |
2025-11-30 00:47:04
User512353 LPN LP |
0 | 211 |
|
v2812 does not allow copying text from inside the
User65931 |
2025-11-29 19:50:41
Sierra_Chart Engineering LPN LP |
1 | 164 |
|
[Programming Help] - Custom Volume Profile
User213910 |
2025-11-29 19:22:42
User431178 LPN LP |
1 | 184 |
|
[Programming Help] - Z-Index
User213910 |
2025-11-29 17:22:56
User213910 LPN LP |
2 | 318 |