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Support Board

Date/Time: Mon, 14 Jul 2025 06:32:08 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Chart header data
User478380 		2023-11-02 19:49:23
John - SC Support LPN LP 		1 309
Volume by price
User415553 		2023-11-02 19:48:49
John - SC Support LPN LP 		1 296
Service Not Active
User175868ZZA 		2023-11-02 19:31:10
John - SC Support LPN LP 		9 368
Which minimum service pack for Daneli: NASDAQ TotalView US AND Equities Consolidated Tape
BenjFlame 		2023-11-02 19:22:34
John - SC Support LPN LP 		6 729
Multiple Data Feeds
User478380 		2023-11-02 19:20:15
John - SC Support LPN LP 		3 387
[Programming Help] - Color wick independently of body outline
User990339 		2023-11-02 19:09:06
John - SC Support LPN LP 		9 1166
Trying to connect to Rithmic - server list not appearing
macguerra 		2023-11-02 19:00:11
macguerra LPN LP 		1 967
Connect event error. Windows error code 10060
onlyupfromhere 		2023-11-02 16:23:19
seandunaway LPN LP 		3 758
MBO Data Not Showing On Charts
User785258 		2023-11-02 15:46:25
John - SC Support LPN LP 		3 469
Everything works but randomly get this error every couple seconds. Im on a apex account
Sylent 		2023-11-02 15:42:55
John - SC Support LPN LP 		1 383
How can I turn off the email notification for alerts ? (settings doesn´t have any effect)
User355493 		2023-11-02 15:39:52
User355493 LPN LP 		2 409
connection issue after activating services
User996021 		2023-11-02 15:19:02
User996021 LPN LP 		2 360
My Dom shows Delayed
User761234 		2023-11-02 14:29:48
Sierra_Chart Engineering LPN LP 		1 343
DUPLICATE CHART TO A DIFFERENT CHARTBOOK
User928409 		2023-11-02 14:27:44
John - SC Support LPN LP 		8 4418
Data/Trade Service Settings configuration question
User472193 		2023-11-02 14:24:55
Sierra_Chart Engineering LPN LP 		1 587
Would you help the activate the account?
User847715 		2023-11-02 14:20:42
Sierra_Chart Engineering LPN LP 		1 290
Data disconnection when placing orders.
slayer1118 		2023-11-02 14:14:28
Sierra_Chart Engineering LPN LP 		2 383
ticks to move to BE not working
User449884 		2023-11-02 14:12:03
John - SC Support LPN LP 		3 332
Closing a chart or chartbook takes a very long time
User370531 		2023-11-02 13:56:54
Sierra_Chart Engineering LPN LP 		5 483
VIX
Alex Shterenberg 		2023-11-02 13:47:05
SC Support LPN LP 		1 535
Professional to non professional
User708436 		2023-11-02 13:35:07
SC Support LPN LP 		4 409
Trade Copier - Not Updating when changing existing limits on main chart
HeyUgly 		2023-11-02 04:54:10
Sierra_Chart Engineering LPN LP 		8 765
Orders and positions windows
User478380 		2023-11-02 02:32:00
Sierra_Chart Engineering LPN LP 		1 351
Alert
User292604 		2023-11-01 22:05:58
User292604 LPN LP 		11 556
Need help with different copies of Sierra Chart for different trade services
User829697 		2023-11-01 21:19:18
John - SC Support LPN LP 		7 387
Plot multiple developing VPOC/VAH/VAL values for different periods below region 1
EverEdge 		2023-11-01 20:30:35
John - SC Support LPN LP 		3 1424
VbP Visible
User651547 		2023-11-01 20:26:47
John - SC Support LPN LP 		3 444
Technical issues CQG
User494401 		2023-11-01 20:22:30
User494401 LPN LP 		2 504
Grid lines BETWEEN data ticks
User311344 		2023-11-01 20:14:54
User311344 LPN LP 		2 378
Bitcoin not credited to my account!!
User144992 		2023-11-01 20:03:12
User144992 LPN LP 		6 403
BTC Payment
Kianxim 		2023-11-01 19:54:50
John - SC Support LPN LP 		3 408
Data Lagging Rithmic DTC
PeteB 		2023-11-01 19:50:13
Sierra_Chart Engineering LPN LP 		10 1036
Instance #2 dropping Market Depth Data when comparing same charts as Instance #1
User584084 		2023-11-01 19:28:02
Sierra_Chart Engineering LPN LP 		3 390
using SC on 2 computers, 1st live data, 2nd delayed
User999835 		2023-11-01 19:26:28
John - SC Support LPN LP 		1 374
Spreadsheet formula cross Daily OHLC
Hopeman 		2023-11-01 17:31:24
John - SC Support LPN LP 		5 467
Performance-Emergency-Case.: After having used the Replay-function, SC stays slow, even af
User408639 		2023-11-01 17:28:35
John - SC Support LPN LP 		1 403
GetACSDrawingByLineNumber / GetUserDrawnDrawingByLineNumber
User907968 		2023-11-01 16:42:20
User907968 LPN LP 		3 359