Support Board
Date/Time: Sun, 11 May 2025 20:51:31 +0000
Real time Data
View Count: 213
| [2024-08-30 08:25:24] |
| User576001 - Posts: 2 |
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Dear Support, I was recivied a message from you with the ID 1724889637597, saying that I will recive delayed data feed. Since than I connected to my funded futures account. My question is am I eligible for the real-time non-professional data feed after the connection or something went wrong? Thanks in advance, Gergo |
| [2024-08-30 15:44:51] |
| John - SC Support - Posts: 39699 |
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You are fine now in terms of your Verification date. Your "Verified Until" date is now showing as "2024-09-29". You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges But, we do see that you do not have any exchanges set to renew. So right now, you will stop getting data after August 31, 2024. If you want to continue with the same exchange, then be sure to select the "Activate" button as soon as possible so you do not forget. Re-activating an already active exchange will not cost anything, it just sets it to automatically renew on the first of the month. Otherwise, if you are wanting to activate a different exchange, then just be sure to do so when you get started on September 1 (or whatever day after that). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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