Login Page - Create Account

Support Board


Date/Time: Sun, 11 May 2025 20:57:46 +0000



How to get access to the Sierra Chart WebAPI?

View Count: 427

[2024-08-23 15:00:52]
PS2004 - Posts: 47
Hello!

I have a website and I want to make calls to the Sierra Chart WebAPI, but the response is "{ ERROR: 'ACCESS_DENIED' }".

I DO NOT want to ask for programming help, hence you explicitly said here that you do not provide help in this field: API connection question

My question is, how to achieve this:
AdminUsername: This must be set to your Sierra Chart Account Name which has been authorized access to this API.
, here is the link: https://www.sierrachart.com/index.php?page=doc/WebAPI.php#GetListOfSierraChartAccounts_Specifications.

Thank you so much in advance,
Sandor
[2024-08-23 15:24:46]
Sierra_Chart Engineering - Posts: 19547
This particular API is discontinued. Some affiliates used it in the past, but it is no longer offered. We will remove it from the documentation now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-23 15:25:00
[2024-08-23 15:29:10]
PS2004 - Posts: 47
Thank you!
My final goal is to hand out Custom Studies to the users of Sierra Chart using the WebAPI.
How can I get authentication for that?
[2024-08-23 15:45:32]
Sierra_Chart Engineering - Posts: 19547
There is a different way this is done. Refer to:


Advanced Custom Study Interface and Language (ACSIL): Redistributing and Allowing Use Only by a Defined List of Users
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-23 16:05:52]
PS2004 - Posts: 47
There is a text in the page you provided saying:
To control and allow use of your studies/systems by a certain defined list of users, you will need to create a grouping within our web-based control panel for managing custom studies users.

I want to make it dynamic, so I do not have to add every user who registered or subscribed manually.

I want to use this function of the WebAPI: Sierra Chart Website APIs: Manage Custom Studies Users

The bigger picture is: if a payment is successful, I want to automatically allow the users to use the given DLL.
Date Time Of Last Edit: 2024-08-30 18:43:54
[2024-08-30 05:39:17]
PS2004 - Posts: 47
Hi!

Could you please clarify how to dynamically allow users to use a DLL after a successful payment using the WebAPI?
I haven't received a response yet and would appreciate your help.

Best regards,
Sandor
[2024-08-30 13:09:14]
ondafringe - Posts: 322
You should be able to write and host your own Web API for user control, along with a user database, and then add code to your custom study to access your API's end points to dynamically add/control users/access.
Date Time Of Last Edit: 2024-08-30 18:37:50
[2024-08-30 18:38:03]
Sierra_Chart Engineering - Posts: 19547
Regarding post #5 we have to get back to you on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-30 18:44:49]
Sierra_Chart Engineering - Posts: 19547
You can use this web service API and it is available:
Sierra Chart Website APIs: Manage Custom Studies Users

If you get any authorization error let us know, but it should be accessible for you.

Let us know if you need any help with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-30 18:45:00

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account