Support Board
Date/Time: Wed, 05 Nov 2025 15:13:40 +0000
Data
View Count: 302
| [2024-08-29 23:49:18] |
| Kadodia12 - Posts: 43 |
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Hi I have just paid the exchange data fees but still getting the service connection error 'logon error received from server: permission denied' message. Please investigate and resolve this. Also, I had a day remaining for my data fees but was getting the error. Thanks |
| [2024-08-30 14:02:17] |
| John - SC Support - Posts: 42780 |
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That error comes from Rithmic. Refer to the following for the information we have on it: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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