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Support Board

Date/Time: Sun, 10 May 2026 21:43:10 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Increment Price(Variable) Announcements
User841161 		2025-03-04 15:46:07
John - SC Support LPN LP 		1 365
Ray
User266447 		2025-03-04 15:10:44
John - SC Support LPN LP 		1 270
[Programming Help] - Any way to call sc.GetOrderForSymbolAndAccountByIndex(...) in reverse?
LTSys 		2025-03-04 14:25:33
LTSys LPN LP 		3 302
[User Discussion] - Spreadsheet formula help
User299107 		2025-03-04 08:12:32
User299107 LPN LP 		0 284
[Programming Help] - ACSIL Semi Automation
Gradient 		2025-03-04 07:06:59
Gradient LPN LP 		3 376
10 min delay
User68acg 		2025-03-04 06:31:29
Sierra_Chart Engineering LPN LP 		3 617
update failure dtcprotocol crash reporter
cesium932841 		2025-03-04 05:32:46
Sierra_Chart Engineering LPN LP 		3 417
unable to connect
mike tradingspace 		2025-03-04 05:29:56
Sierra_Chart Engineering LPN LP 		1 327
Using Interactive Brokers True Real-Time Bar Data
MStefan 		2025-03-04 05:23:58
MStefan LPN LP 		10 1435
Trade Chart Markers
User969241 		2025-03-04 03:10:20
Sierra_Chart Engineering LPN LP 		11 613
No data coming through
User746875 		2025-03-04 03:08:37
Sierra_Chart Engineering LPN LP 		1 275
[User Discussion] - how to edit a current study with in SC?
User61576 		2025-03-03 21:27:35
Tin43 LPN LP 		11 4039
problem opening chart, logging in to my account
User197699 		2025-03-03 21:24:35
John - SC Support LPN LP 		1 322
To see opening and close price of a selected candlestick
User266447 		2025-03-03 21:23:04
Sierra_Chart Engineering LPN LP 		1 302
BTC data problem
User991499 		2025-03-03 21:19:21
Sierra_Chart Engineering LPN LP 		4 419
Subject: Request for Missing ACSIL Functions in the Latest Sierr
GuillaumeJ 		2025-03-03 19:51:57
Sierra_Chart Engineering LPN LP 		2 772
trade activity log fills not auto refreshing
User114488 		2025-03-03 19:50:46
Sierra_Chart Engineering LPN LP 		2 316
ACSIL Time and Sales structure and Combining Trades into Original Summary Trade
robrg2675 		2025-03-03 19:43:31
Sierra_Chart Engineering LPN LP 		2 2481
Combining my postions on Sierra.
Zane*Sam 		2025-03-03 19:37:12
John - SC Support LPN LP 		1 336
no data services
User956873 		2025-03-03 18:59:42
User956873 LPN LP 		2 271
[Programming Help] - ASCIL Add Alert to Compact Alert Pop Up Window
Gradient 		2025-03-03 18:49:41
Gradient LPN LP 		0 449
Saving chart`s drawing - chartbook
User266447 		2025-03-03 18:23:37
John - SC Support LPN LP 		1 396
Number Bars Text size
User617050 		2025-03-03 18:21:44
John - SC Support LPN LP 		2 560
Live Account Futures Data
Tradinggod12 		2025-03-03 18:19:30
John - SC Support LPN LP 		7 542
Customize Trade DOM Columns
User377189 		2025-03-03 18:17:06
John - SC Support LPN LP 		3 577
Lagging
User684560 		2025-03-03 18:15:13
John - SC Support LPN LP 		3 278
Trial Period Expired in a Day
madad2409 		2025-03-03 18:14:04
John - SC Support LPN LP 		1 357
BITMEX data
MarketBeast 		2025-03-03 18:05:12
John - SC Support LPN LP 		1 315
VIX
User841161 		2025-03-03 17:55:57
John - SC Support LPN LP 		1 364
Activation for Denali Charged me 4 times the price shown in the last 2 weeks
cpenalverp 		2025-03-03 17:41:57
John - SC Support LPN LP 		1 281
Data feed is delayed
windy21 		2025-03-03 17:34:41
John - SC Support LPN LP 		1 281
cant conect to new data services
User956873 		2025-03-03 17:33:38
John - SC Support LPN LP 		7 637
Cannot verify trading account
Javiertan 		2025-03-03 17:28:16
John - SC Support LPN LP 		1 320
Unable to enter using stop order NQ micro
User696540 		2025-03-03 17:26:08
John - SC Support LPN LP 		5 368
No live Data
User446764 		2025-03-03 17:16:26
John - SC Support LPN LP 		1 340
adding credit
User51915 		2025-03-03 17:05:31
John - SC Support LPN LP 		1 369
wont load
Robert Wojczak 		2025-03-03 16:54:22
John - SC Support LPN LP 		2 320
CME Data is not Updating and getting CME Symbol Error
User337568 		2025-03-03 16:52:49
John - SC Support LPN LP 		1 323
DOM started to show depth at only one level.
JakeStanley 		2025-03-03 16:47:33
John - SC Support LPN LP 		1 943
Realtime data for transact users?
User925138 		2025-03-03 16:39:08
SC Support LPN LP 		15 982