Support Board
Date/Time: Tue, 26 Aug 2025 11:52:31 +0000
CQG api realtime & historic data
View Count: 130
| [2025-07-04 11:13:01] |
| GC72 - Posts: 12 |
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I saw the post yesterday re the above for Stone X users like myself, and it says you are still supporting it. However, from today, even though it appears to connect to the data feed, it is not allowing realtime or historic data to feed. I've checked with the broker and they say there's no issues from their side, so any help appreciated please
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| [2025-07-04 13:32:13] |
| Sierra_Chart Engineering - Posts: 20734 |
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The reason for this is explained in this post here: CQG Support Will Remain! Information Regarding our Previous Comment about CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-04 13:51:10] |
| GC72 - Posts: 12 |
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Thank I've seen that post, but that doesn't resolve the issue. Can you help please? I have a home instance which works fine but another on a laptop doesn't for some reason today. They are not connected simultaneously.
Date Time Of Last Edit: 2025-07-04 14:20:18
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| [2025-07-04 14:10:16] |
| Sierra_Chart Engineering - Posts: 20734 |
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We want you to update Sierra Chart to the current version. Instructions: Software Download: Fast Update This is version 2771. And you do need to activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed For more information, refer to: CQG Support Will Remain! Information Regarding our Previous Comment about CQG | Post: 420474 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-04 14:11:22
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