Support Board
Date/Time: Mon, 07 Jul 2025 04:28:28 +0000
Post From: CQG Support Will Remain! Information Regarding our Previous Comment about CQG
| [2025-07-04 13:31:05] |
| Sierra_Chart Engineering - Posts: 20102 |
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One thing we need to make clear about CQG support, is CME Group market data (CME/CBOT/NYMEX/COMEX) and EUREX market data, both historical and real-time, must come from the Denali Exchange Data Feed when using CQG. This has been a requirement for several years now. This is nothing new: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges If you are not able to receive real-time and historical market data when using CQG and you do not have the necessary exchanges that you need active, then activate those from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed You will need to activate those exchanges that you need. There was a technical problem, in the last few months, where you were able to get data from CQG. We were unaware of this until now but it is a requirement, that you need to get the data from the Denali Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |