Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Thu, 06 Nov 2025 03:58:57 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
order allocation to accounts is erratic today
User993067 		2024-10-22 19:20:15
John - SC Support LPN LP 		3 289
Connection
User252763 		2024-10-22 19:18:02
John - SC Support LPN LP 		16 529
Consolidated Tape for US Equities (SIP Data)
Jupiter13 		2024-10-22 19:09:10
John - SC Support LPN LP 		1 280
Connecting to Apex/Rithmic
User315011 		2024-10-22 19:04:12
John - SC Support LPN LP 		1 377
Charts in a repeating pattern of loading data. Can't execute trades.
U.Sohyur 		2024-10-22 15:41:50
John - SC Support LPN LP 		1 284
Package 11
User710829 		2024-10-22 15:40:49
John - SC Support LPN LP 		7 726
CAN'T ACCESS delayed data of FUTURES
User365995 		2024-10-22 15:38:39
John - SC Support LPN LP 		1 335
[User Discussion] - Options tools
User134344 		2024-10-22 15:30:15
John - SC Support LPN LP 		1 1404
CANT ACCESS delayed data of FUTURES
User184695 		2024-10-22 15:25:51
John - SC Support LPN LP 		1 276
No Historical Tick Data
User562525 		2024-10-22 15:24:16
John - SC Support LPN LP 		1 240
DOM//change symbol
Deltareversal 		2024-10-22 15:17:50
John - SC Support LPN LP 		1 349
DOM Update
User131975 		2024-10-22 15:00:45
John - SC Support LPN LP 		1 277
Relative Volume study doesn't calculate for the first bar of the session
User745789 		2024-10-22 14:46:33
John - SC Support LPN LP 		3 349
Missing data
Galmik 		2024-10-22 14:28:03
John - SC Support LPN LP 		1 331
[Locked] - different reading for delta on 2 diff charts...
coachted 		2024-10-22 14:22:46
John - SC Support LPN LP 		50 1421
Combining Orders on chart trader for multiple contracts
User315011 		2024-10-22 14:21:47
John - SC Support LPN LP 		1 388
does sierra use IB algo method
User894728 		2024-10-22 14:03:27
John - SC Support LPN LP 		3 364
delayed feed to Realtime data
hannahtimoshenko 		2024-10-22 13:54:55
John - SC Support LPN LP 		5 395
Key to Line up Prices on Charts
ycomp 		2024-10-22 13:50:36
John - SC Support LPN LP 		1 300
[User Discussion] - Parabolic sar for high or low of each candle?
User66360 		2024-10-22 13:44:55
User411320 LPN LP 		1 575
Chart bar/study .csv file does not match bars displayed in the charts, last day missing
User109115 		2024-10-22 12:24:15
User109115 LPN LP 		12 485
Current Price Line for Cum Delta Volume!
J DIDDY 		2024-10-22 10:24:51
J DIDDY LPN LP 		2 445
Limit Bid Ask DOM
Tin43 		2024-10-21 20:59:58
John - SC Support LPN LP 		11 875
Showing the study value in Chart/Tool Value Windows for a hidden study
User238701 		2024-10-21 20:48:26
John - SC Support LPN LP 		1 284
download
User992504 		2024-10-21 20:29:50
John - SC Support LPN LP 		1 284
color based bar on alert condition
lservin29 		2024-10-21 20:27:56
John - SC Support LPN LP 		1 297
Change color of attached order lines
User321619 		2024-10-21 20:23:45
John - SC Support LPN LP 		1 402
What region should be stated on my dowlosde pop up box?
User271933 		2024-10-21 20:18:42
John - SC Support LPN LP 		1 276
Personal data won't login
TravelGoals 		2024-10-21 20:11:07
John - SC Support LPN LP 		3 364
Not able to load 15 range on footprint chart
User558370 		2024-10-21 19:38:17
John - SC Support LPN LP 		1 265
Connecting Sierra with Trading Platform Help (TPH)
User214155 		2024-10-21 18:46:50
User214155 LPN LP 		2 659
download
User992504 		2024-10-21 17:47:55
John - SC Support LPN LP 		1 479
TPO Volume Profile disappearing whenever I reset profiles to their standard view.
FXutures 		2024-10-21 17:45:40
John - SC Support LPN LP 		3 345
BUG: Trading Shortcut Keys Triggered when Typing in a Text Box in the Trade Window
ycomp 		2024-10-21 17:22:32
John - SC Support LPN LP 		1 347
Rithmic server list missing
User84094 		2024-10-21 17:11:08
John - SC Support LPN LP 		3 1012
Two Data Feeds, Same Broker
User453661 		2024-10-21 16:05:31
John - SC Support LPN LP 		1 310
Blank List for Rithmic DTC
U.Sohyur 		2024-10-21 15:59:49
John - SC Support LPN LP 		2 352
horizontal line
User734593 		2024-10-21 15:55:40
John - SC Support LPN LP 		25 758
corrupt data on historical charts
Shlomi.B 		2024-10-21 15:35:39
John - SC Support LPN LP 		10 406