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Support Board


Date/Time: Wed, 07 Oct 2026 16:26:40 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Interactive Brokers Configuration Help - Orders are not going through - Symbol Mapping?
GeeMan
2025-12-01 18:45:38
John - SC Support LPN LP
1 397
Request to Revert Account (javaslekaota) from CME Professional to Non-Professional Status
User818069
2025-12-01 18:34:21
John - SC Support LPN LP
1 274
Market data not showing
ldepadey
2025-12-01 18:31:32
John - SC Support LPN LP
1 308
how do I enable Pre-Market, and After-Market real time data on stocks?
Saavvy
2025-12-01 18:02:15
John - SC Support LPN LP
1 310
Connect to AMP broker through Teton
User593232
2025-12-01 17:56:35
John - SC Support LPN LP
1 362
Time and Sales Text Colouring
User855240
2025-12-01 17:55:01
User855240 LPN LP
1 259
Number Bars Calculated Value Question
Cileron
2025-12-01 17:30:11
John - SC Support LPN LP
2 332
plot bid ask spread
doctor10
2025-12-01 16:49:25
John - SC Support LPN LP
1 355
NASDAQ Pre-open orders - possible in Denali ?
maxima120
2025-12-01 16:43:33
John - SC Support LPN LP
3 367
Is the Denali data feed also available for Simulated Trading Service?
PabloMalo
2025-12-01 16:39:46
John - SC Support LPN LP
5 2274
Quote Board - Daily Change and Daily Percent Change is not updating
Meklon
2025-12-01 15:46:17
John - SC Support LPN LP
4 363
Unable to download Indicators form SC server
Vu
2025-12-01 15:45:28
John - SC Support LPN LP
1 388
missing historical data on Sierra Chart.
User673306
2025-12-01 15:35:21
John - SC Support LPN LP
2 912
Need minute bar time uses ie 1, 2, 5, 30 etc
TopGunTrader
2025-12-01 15:29:59
John - SC Support LPN LP
1 314
Missing data
User874465
2025-12-01 14:22:37
Sierra_Chart Engineering LPN LP
1 243
Average Bid Trade Size and Average Ask Trade Size
moe1up
2025-12-01 09:13:42
moe1up LPN LP
2 341
Charts Not Displaying Data
User136702
2025-12-01 08:13:27
Sierra_Chart Engineering LPN LP
2 328
Can we automatically disable ATM or Trail Management by study after one order trigger?
ISB3
2025-12-01 08:07:03
MatrixTrades LPN LP
3 700
TPO period opening - two letters highlighted in the first period
Orangutan
2025-12-01 07:29:14
Sierra_Chart Engineering LPN LP
1 316
updates for the CME symbol library
cm85
2025-12-01 07:26:20
Sierra_Chart Engineering LPN LP
1 474
Replay mode limits and pulling and stacking
User687905
2025-12-01 07:25:11
Sierra_Chart Engineering LPN LP
3 355
Issue with non-detached windows on Mac using Parallels
User291438
2025-12-01 07:23:09
Sierra_Chart Engineering LPN LP
3 511
TT–Sierra Connection Showing “Server is Shut Off”
User368741
2025-12-01 07:17:57
Sierra_Chart Engineering LPN LP
4 454
Stop bracket order
User575399
2025-12-01 04:31:25
Sierra_Chart Engineering LPN LP
2 327
Feature-Request: in order to allow MFA-Authentication, please allow log in by azure-AD-B2B
User408639
2025-12-01 04:23:51
Sierra_Chart Engineering LPN LP
1 349
Snap to Function expand to snap to VWAP?
Drzfan400
2025-12-01 04:22:43
Sierra_Chart Engineering LPN LP
1 292
Resetting Cumulative Delta
User760022
2025-12-01 04:11:03
Sierra_Chart Engineering LPN LP
5 805
received a message saying Connection error message from service: CQG WebAPI / logon unsucc
User204246
2025-12-01 02:52:24
Sierra_Chart Engineering LPN LP
1 283
not connected
SurfTrader
2025-12-01 02:51:54
Sierra_Chart Engineering LPN LP
5 352
When did Echange fees jump in price?
krypto101
2025-12-01 02:16:39
Sierra_Chart Engineering LPN LP
4 590
Global graphics setting not copying to chart
User273277
2025-12-01 02:06:53
Sierra_Chart Engineering LPN LP
2 358
Backtest Stop Date
NeilPatel84
2025-11-30 23:33:33
Sierra_Chart Engineering LPN LP
1 326
RESOLVED - Emergency Situation: CME Overheating. We Are Powering DOWN Our CME Systems
Sierra_Chart Engineering
2025-11-30 22:56:07
Sierra_Chart Engineering LPN LP
36 2619
v2816 Pre-Release Issue?
TriStar Trading
2025-11-30 22:26:52
Sierra_Chart Engineering LPN LP
1 311
Feature request: Make the Chart Studies window resizable
User512353
2025-11-30 19:12:30
Sierra_Chart Engineering LPN LP
1 295
How can i use CQG data feed and not Denali Data Feed?
AC85898D
2025-11-30 14:54:25
Sierra_Chart Engineering LPN LP
1 300
New to denali datafeed, need help connecting to platform
User478028
2025-11-30 13:44:52
Sierra_Chart Engineering LPN LP
1 626
How to Reposition Trade Window Stuck Off-Screen (Reset Windows Not Working)
User966246
2025-11-30 04:28:04
Sierra_Chart Engineering LPN LP
1 832
Feature request: Replay stop time
User512353
2025-11-30 00:47:04
User512353 LPN LP
0 382