Support Board
Date/Time: Sat, 27 Dec 2025 21:46:36 +0000
Live shows sim
View Count: 31
| [2025-12-27 18:57:42] |
| lovelivelaught - Posts: 74 |
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Hello My main instance set up in live mode, Trade simulator unchecked ( I am with Apex) and it is working fine. All my subinstances are set up in same mode but for some reason all sub instances displaying SIM accounts (in the trading window) instead of APEX accounts. I checked and unchecked the Trade Simulation Mode and it does not make any difference. l can not find the problem why it is happening? I made changes and moved a chartbook from main sierra to new subintance and recreated main sierra chart book that is when this issue appeared, before I had all suinstances functioning fine in the same mode. Not sure what is really happened as I can nor find the problem? |
| [2025-12-27 20:04:44] |
| Sierra_Chart Engineering - Posts: 22015 |
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Disregard those simulated accounts. They should not be an issue. And also set Global Settings >> General Trade Settings >> General >> Select Non-Sim Account on Entering Non-Sim Mode in SubInstances: Yes
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-27 20:05:23
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| [2025-12-27 20:29:50] |
| lovelivelaught - Posts: 74 |
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It does set to YES already. I could trade APEX from all my subinstances before Christmas but now only from my main Sierra.That is the problem I use order allocation to trade accounts and it worked great and it still does on my main Sierra. All Subinstances are now displaing Sim1 as the main account but allocation accounts are from APEX, something is not right here. I have 4 APEX accounts and I used one as main account and 3 as allocation accounts. Now I have Sim 1 as my main account but three other's are from APEX. It does not display my main account anymore but Sim 1 (there is also a choice for Sim2) |
| [2025-12-27 20:32:48] |
| Sierra_Chart Engineering - Posts: 22015 |
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And you have Trade >> Trade Simulation Mode On unchecked in the sub instances? And the main instance, is set to connect to Rithmic? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-27 20:33:40
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| [2025-12-27 20:54:15] |
| lovelivelaught - Posts: 74 |
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Yes as i mentioned in my first message. I made sure that all subinstances are in Trade mode As there is no data flow now maybe when market resumes on Sunday than it might make a difference? |
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| [2025-12-27 21:28:41] |
| Sierra_Chart Engineering - Posts: 22015 |
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Yes that may actually be the problem: As there is no data flow now maybe when market resumes on Sunday than it might make a difference?
Wait until Sunday evening and let us know if there still is an issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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