Support Board
Date/Time: Wed, 07 Oct 2026 13:51:17 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP |
3 | 177 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 161 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 116 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 106 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 102 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 93 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 84 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 80 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 251 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 261 |
|
Trade Chart
User255709 |
2026-10-02 15:33:15
User255709 LPN LP |
6 | 138 |
|
Chart sometimes not updating in real time.
User414202 |
2026-10-02 14:30:10
John - SC Support LPN LP |
1 | 91 |
|
To check if I am verified as a Non professional Account
ElsonJr |
2026-10-02 14:17:24
SC Support LPN LP |
9 | 2762 |
|
Data not updating - Account good - Nothing changed since last shut down
User337568 |
2026-10-02 14:11:33
John - SC Support LPN LP |
1 | 82 |
|
Moving Stop Loss to Breakeven when Scaling In
midas59 |
2026-10-02 14:08:45
John - SC Support LPN LP |
1 | 90 |
|
Intraday data
User411320 |
2026-10-02 13:35:36
User411320 LPN LP |
4 | 221 |
|
MBO DATA ES and NQ
GARYtheG |
2026-10-02 07:11:51
Sierra_Chart Engineering LPN LP |
4 | 215 |
|
quote board windows issues for me when using linked to a chart
User244592 |
2026-10-02 05:25:03
Sierra_Chart Engineering LPN LP |
7 | 205 |
|
MNQ historical quote data and original receive timestamps
User623672 |
2026-10-01 21:19:37
John - SC Support LPN LP |
1 | 98 |
|
IBKR Cash Account and CME Non-Professional Eligibility
User146717 |
2026-10-01 16:01:55
John - SC Support LPN LP |
1 | 113 |
|
real time data
user621958 |
2026-10-01 14:40:20
John - SC Support LPN LP |
1 | 90 |
|
Sierra chart on Arch linux
User988582 |
2026-10-01 14:09:28
User225374 LPN LP |
7 | 266 |
|
about data feed
lunahorizon |
2026-10-01 13:57:45
John - SC Support LPN LP |
5 | 150 |
|
Not receiving data with free trial
User125391 |
2026-10-01 08:06:52
User135243 LPN LP |
1 | 110 |
|
Multi trading system not allowEd on an a single account using a single symbol
User669552 |
2026-10-01 04:21:19
Sierra_Chart Engineering LPN LP |
2 | 124 |
|
Tradovate Integration Support
galszabocs0 |
2026-09-30 22:26:27
Sierra_Chart Engineering LPN LP |
1 | 152 |
|
LMAX Demo market depth: .depth timestamp and feed completeness
User312118 |
2026-09-30 22:04:26
Sierra_Chart Engineering LPN LP |
1 | 93 |
|
Problem with data
Ericmn |
2026-09-30 19:40:36
John - SC Support LPN LP |
1 | 100 |
|
Change username?
Miles3339 |
2026-09-30 19:09:14
John - SC Support LPN LP |
1 | 89 |
|
Refund.
ctyp2738 |
2026-09-30 18:44:15
John - SC Support LPN LP |
1 | 86 |
|
ES Numbers Bars UI stall during extreme rapid price/VAP expansion
User399230 |
2026-09-30 15:27:36
User399230 LPN LP |
2 | 126 |
|
cant see price chart
User213830 |
2026-09-30 14:53:28
John - SC Support LPN LP |
1 | 81 |
|
Feature Request: Extending Rectangle - Labels on Top or Bottom
User719512 |
2026-09-30 14:40:09
John - SC Support LPN LP |
1 | 114 |
|
trail account cannot connect to free trial symbol data
Hengjun |
2026-09-30 13:51:33
User135243 LPN LP |
1 | 93 |
|
Request to remove
User430539 |
2026-09-30 12:38:33
User135243 LPN LP |
1 | 103 |
|
If I pay for the data today, will it cover the entire month of October?
User716459 |
2026-09-30 12:34:43
User135243 LPN LP |
1 | 85 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-09-30 08:50:22
Sierra_Chart Engineering LPN LP |
6 | 357 |