Support Board
Date/Time: Wed, 30 Sep 2026 13:38:31 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
SC Data not enabled on package
User719037 |
2026-09-25 18:24:21
John - SC Support LPN LP |
2 | 114 |
|
TRIAL Activation "Not Connected"
floofem |
2026-09-25 17:20:46
SC Support LPN LP |
7 | 246 |
|
Setting study DLL module function objects to indicate DLL is not loaded
User153286 |
2026-09-25 17:05:01
User153286 LPN LP |
5 | 132 |
|
Delay of data
User406746 |
2026-09-25 17:04:52
John - SC Support LPN LP |
1 | 84 |
|
GDI Drawing Custom Study Broken After Updating Sierra Charts
mnill |
2026-09-25 16:56:06
User719512 LPN LP |
2 | 109 |
|
Data Still Delayed
User801986 |
2026-09-25 16:06:01
John - SC Support LPN LP |
4 | 111 |
|
MY TRIAL ENDED BEFORE I EVEN USED IT
masked01 |
2026-09-25 16:03:45
John - SC Support LPN LP |
1 | 87 |
|
Lagging data feed
Jimmyy |
2026-09-25 15:51:39
John - SC Support LPN LP |
14 | 553 |
|
Merged TPOs highlighted?
User966246 |
2026-09-25 15:32:48
John - SC Support LPN LP |
1 | 76 |
|
BTC volume + delta combined by all exchanges
poppadog |
2026-09-25 15:29:49
John - SC Support LPN LP |
1 | 74 |
|
REQUEST ON EXTENSION OF FREE TRIAL
Tycoon |
2026-09-25 14:59:37
John - SC Support LPN LP |
1 | 84 |
|
Cannot get SC Data feed on Trial Package
User381576 |
2026-09-25 14:57:43
John - SC Support LPN LP |
1 | 114 |
|
My 22-day trial is active, but the account still shows “Restricted.
User946165 |
2026-09-25 14:47:48
John - SC Support LPN LP |
1 | 79 |
|
ZQ Contracts Add request
BTFly |
2026-09-25 05:50:38
Sierra_Chart Engineering LPN LP |
1 | 74 |
|
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 |
2026-09-25 00:24:13
Sierra_Chart Engineering LPN LP |
5 | 233 |
|
New installation on the same computer cannot log in:
User422396 |
2026-09-25 00:03:35
Sierra Chart - Max LPN LP |
2 | 89 |
|
Invert prices setting showing 0 as price.
aznking12 |
2026-09-24 22:45:40
user2732 LPN LP |
6 | 172 |
|
Orders on Chart at Same Price
infpz |
2026-09-24 22:12:42
John - SC Support LPN LP |
5 | 1055 |
|
How to switch from demo to live
Bogdan Gawlas |
2026-09-24 20:45:03
John - SC Support LPN LP |
1 | 71 |
|
CME data freeze periods / gaps
User308424 |
2026-09-24 18:42:43
John - SC Support LPN LP |
1 | 74 |
|
FDAX tick history
tombalabomba1 |
2026-09-24 17:57:03
John - SC Support LPN LP |
1 | 88 |
|
LARGE VOLUME TRADE INDICATOR- ISSUE
Khushbupatel |
2026-09-24 17:02:21
John - SC Support LPN LP |
1 | 82 |
|
Add “Move Farthest Stop Attached Order” option to the BE command
n8trading |
2026-09-24 14:54:46
John - SC Support LPN LP |
1 | 72 |
|
The P&L for the currently active trade is not included in the daily P&L
User388548 |
2026-09-24 14:45:19
User388548 LPN LP |
4 | 122 |
|
qualifying as non professional
CASTILLO |
2026-09-24 14:42:27
John - SC Support LPN LP |
1 | 98 |
|
Chart Linking error
User993067 |
2026-09-24 14:40:28
Sierra_Chart Engineering LPN LP |
2 | 110 |
|
Data feeds
User58 |
2026-09-24 14:12:20
Sierra_Chart Engineering LPN LP |
9 | 571 |
|
Chart Tab colors missing
nicktrader |
2026-09-24 14:10:09
Sierra_Chart Engineering LPN LP |
5 | 140 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-09-24 13:36:58
Sierra_Chart Engineering LPN LP |
12 | 547 |
|
CME E-nano Equity Index Futures
ChrisK |
2026-09-24 13:16:23
Sierra_Chart Engineering LPN LP |
21 | 1163 |
|
Copying/Transferring Files
User841161 |
2026-09-24 11:38:18
Sierra_Chart Engineering LPN LP |
1 | 97 |
|
Recompile SC study
GlasperlenSpieler |
2026-09-23 23:19:12
Sierra_Chart Engineering LPN LP |
4 | 237 |
|
Change request: Flatten Positions And Cancel Orders At Set Time
User512353 |
2026-09-23 21:14:59
User512353 LPN LP |
0 | 82 |
|
Trading DOM Order Cancellation
User46129 |
2026-09-23 18:56:55
Sierra_Chart Engineering LPN LP |
2 | 465 |
|
Volume by Price Study Causes Sierra Chart Interface Lag
User509193 |
2026-09-23 18:55:42
Sierra_Chart Engineering LPN LP |
6 | 209 |
|
Data Gap . No OVN profile.
Kursed |
2026-09-23 18:47:41
Kursed LPN LP |
6 | 120 |
|
blurry candles on one side of chart when rezised.
Louis Vs |
2026-09-23 18:05:31
John - SC Support LPN LP |
1 | 101 |
|
cant see large volume trade indicator
User823940 |
2026-09-23 17:39:08
John - SC Support LPN LP |
1 | 88 |
|
Delta and Volume at Price Data Changed After Market Close
User955871 |
2026-09-23 14:29:19
John - SC Support LPN LP |
6 | 272 |