Support Board
Date/Time: Sat, 04 Jul 2026 10:29:33 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
no RR tool?
User988582 |
2026-06-29 14:07:49
John - SC Support LPN LP |
1 | 104 |
|
Refund
User491939 |
2026-06-29 14:03:17
John - SC Support LPN LP |
1 | 134 |
|
Denali exchange Data Feed missing after package 10 upgrade
Sampey70 |
2026-06-29 13:57:23
John - SC Support LPN LP |
2 | 112 |
|
SFT Total Trades Count Incorrect
MatrixTrades |
2026-06-29 13:48:25
John - SC Support LPN LP |
7 | 178 |
|
ES CME/Denali Data issue
User145288 |
2026-06-29 13:36:02
Sierra_Chart Engineering LPN LP |
1 | 105 |
|
Time and Sales Window - Attach to Chartbook
SavantTrader |
2026-06-29 06:49:15
Sierra_Chart Engineering LPN LP |
15 | 3950 |
|
Open Trade Window / Unable to initialize Button / SC closes after selecting Open Chartbook
ChrisK |
2026-06-29 05:31:17
Sierra_Chart Engineering LPN LP |
3 | 196 |
|
Sierra Chart Executables for ARM 64 Processor
Sierra Chart Engineering |
2026-06-29 03:51:35
Tony LPN LP |
77 | 17303 |
|
[User Discussion] - HTF Candle Overlay Study
User165981 |
2026-06-28 15:55:15
User165981 LPN LP |
0 | 74 |
|
can't view live prices... 'not connected'/ unsure of the correct package i have chosen
User795584 |
2026-06-28 15:39:52
Sierra_Chart Engineering LPN LP |
1 | 88 |
|
Payment nag
User462086 |
2026-06-28 08:51:18
User462086 LPN LP |
3 | 174 |
|
# Ninza Renko
User478380 |
2026-06-26 22:29:58
Tin43 LPN LP |
16 | 4574 |
|
Attached order (take-profit) cancel/replace rejected during partial parent fill
PapaHertz |
2026-06-26 21:56:12
Sierra_Chart Engineering LPN LP |
2 | 148 |
|
delayed
jl0055 |
2026-06-26 21:42:34
John - SC Support LPN LP |
5 | 124 |
|
Teto CME-No trade accounts assigned after IronBeam enabled Teton
User338995 |
2026-06-26 20:06:12
John - SC Support LPN LP |
1 | 78 |
|
VbP Number Of Periods Back To Reference & Number of Days To Calculate Volume Profiles
User512353 |
2026-06-26 18:32:28
John - SC Support LPN LP |
7 | 142 |
|
Large Volume Trade Indicator - Markers Resizing
Smnitro1 |
2026-06-26 18:18:32
John - SC Support LPN LP |
1 | 204 |
|
Deleting SCID files
countryboy92 |
2026-06-26 18:14:07
John - SC Support LPN LP |
1 | 77 |
|
Minimize Restore Close position
BenjaminR |
2026-06-26 17:29:10
BenjaminR LPN LP |
6 | 219 |
|
my data is not loading for the last three days
mike tradingspace |
2026-06-26 17:07:46
John - SC Support LPN LP |
1 | 83 |
|
my data is still not loading for the last three days after i made a payment
mike tradingspace |
2026-06-26 16:23:19
mike tradingspace LPN LP |
0 | 75 |
|
my data is still not loading for the last three days after i made a payment
mike tradingspace |
2026-06-26 16:23:11
mike tradingspace LPN LP |
0 | 70 |
|
Software Questions
User826383 |
2026-06-26 14:29:02
John - SC Support LPN LP |
8 | 333 |
|
Imbalance %
User786183 |
2026-06-26 14:25:36
John - SC Support LPN LP |
1 | 94 |
|
can't find my Broker while trying to activate Teton Pathway for real time data
User999001 |
2026-06-26 14:22:50
John - SC Support LPN LP |
3 | 128 |
|
no trade accounts assigned
Jonathan Bierlich |
2026-06-26 14:20:10
John - SC Support LPN LP |
1 | 79 |
|
Opening a Chartbook on start-up is disabled
bobstone249 |
2026-06-26 13:42:42
John - SC Support LPN LP |
1 | 173 |
|
double charged
User142031 |
2026-06-26 13:38:40
John - SC Support LPN LP |
1 | 87 |
|
Prevent Removal Of Study Via Password
jsandlan |
2026-06-26 13:37:10
Marmany LPN LP |
5 | 331 |
|
Vix
User69533 |
2026-06-26 13:34:00
John - SC Support LPN LP |
1 | 75 |
|
Denali Exchange Data Feed API Availability
User305536 |
2026-06-26 13:30:18
John - SC Support LPN LP |
1 | 174 |
|
unable to place trade
User762250 |
2026-06-26 12:17:10
User762250 LPN LP |
2 | 74 |
|
Data and replay not working
User432411 |
2026-06-26 05:14:58
Sierra_Chart Engineering LPN LP |
1 | 80 |
|
[User Discussion] - Question of Stochastics Crossover System
Litz |
2026-06-26 01:40:32
Sawtooth LPN LP |
1 | 76 |
|
ACSIL - access to incremental Market-By-Order updates (per-OrderID add/modify/delete)
User453167 |
2026-06-25 22:08:37
Sierra_Chart Engineering LPN LP |
1 | 108 |
|
Can only access open price in bar based replay
User944318 |
2026-06-25 22:04:29
Sierra_Chart Engineering LPN LP |
1 | 105 |
|
[Programming Help] - Binance - Market Depth Data (Level 2)
User537545 |
2026-06-25 20:04:54
User537545 LPN LP |
5 | 386 |
|
Trade execution in sim mode with live data
User512353 |
2026-06-25 19:55:55
John - SC Support LPN LP |
1 | 80 |
|
Table of IP Addresses in your documentation is not up to date
Agent Orange |
2026-06-25 19:45:46
Sierra_Chart Engineering LPN LP |
1 | 100 |