Support Board
Date/Time: Sat, 10 Oct 2026 07:27:03 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Verify Trading Account - is a market data subscription at the broker required?
User859110 |
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP |
1 | 108 |
|
Immediate cancel of trial
User817144 |
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP |
1 | 107 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP |
3 | 155 |
|
Suspicious cumulative delta - Trades data
User944318 |
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP |
1 | 100 |
|
Historical tick-data completeness question for one CME options symbol/date
User732653 |
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP |
1 | 98 |
|
Trial extension
User666388 |
2026-10-03 13:28:00
User666388 LPN LP |
2 | 117 |
|
trading stocks
User790187 |
2026-10-03 00:58:58
Sierra_Chart Engineering LPN LP |
1 | 121 |
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP |
3 | 202 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 168 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 136 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 138 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 129 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 114 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 109 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 100 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 282 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 278 |
|
Trade Chart
User255709 |
2026-10-02 15:33:15
User255709 LPN LP |
6 | 164 |
|
Chart sometimes not updating in real time.
User414202 |
2026-10-02 14:30:10
John - SC Support LPN LP |
1 | 112 |
|
To check if I am verified as a Non professional Account
ElsonJr |
2026-10-02 14:17:24
SC Support LPN LP |
9 | 2779 |
|
Data not updating - Account good - Nothing changed since last shut down
User337568 |
2026-10-02 14:11:33
John - SC Support LPN LP |
1 | 107 |
|
Moving Stop Loss to Breakeven when Scaling In
midas59 |
2026-10-02 14:08:45
John - SC Support LPN LP |
1 | 106 |
|
Intraday data
User411320 |
2026-10-02 13:35:36
User411320 LPN LP |
4 | 243 |
|
MBO DATA ES and NQ
GARYtheG |
2026-10-02 07:11:51
Sierra_Chart Engineering LPN LP |
4 | 240 |
|
quote board windows issues for me when using linked to a chart
User244592 |
2026-10-02 05:25:03
Sierra_Chart Engineering LPN LP |
7 | 216 |
|
MNQ historical quote data and original receive timestamps
User623672 |
2026-10-01 21:19:37
John - SC Support LPN LP |
1 | 115 |
|
IBKR Cash Account and CME Non-Professional Eligibility
User146717 |
2026-10-01 16:01:55
John - SC Support LPN LP |
1 | 136 |
|
real time data
user621958 |
2026-10-01 14:40:20
John - SC Support LPN LP |
1 | 108 |
|
Sierra chart on Arch linux
User988582 |
2026-10-01 14:09:28
User225374 LPN LP |
7 | 297 |
|
about data feed
lunahorizon |
2026-10-01 13:57:45
John - SC Support LPN LP |
5 | 180 |
|
Not receiving data with free trial
User125391 |
2026-10-01 08:06:52
User135243 LPN LP |
1 | 136 |
|
Multi trading system not allowEd on an a single account using a single symbol
User669552 |
2026-10-01 04:21:19
Sierra_Chart Engineering LPN LP |
2 | 142 |
|
Tradovate Integration Support
galszabocs0 |
2026-09-30 22:26:27
Sierra_Chart Engineering LPN LP |
1 | 194 |
|
LMAX Demo market depth: .depth timestamp and feed completeness
User312118 |
2026-09-30 22:04:26
Sierra_Chart Engineering LPN LP |
1 | 106 |
|
Problem with data
Ericmn |
2026-09-30 19:40:36
John - SC Support LPN LP |
1 | 126 |
|
Change username?
Miles3339 |
2026-09-30 19:09:14
John - SC Support LPN LP |
1 | 99 |
|
Refund.
ctyp2738 |
2026-09-30 18:44:15
John - SC Support LPN LP |
1 | 98 |
|
ES Numbers Bars UI stall during extreme rapid price/VAP expansion
User399230 |
2026-09-30 15:27:36
User399230 LPN LP |
2 | 134 |