Support Board
Date/Time: Mon, 28 Sep 2026 13:53:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Loading third-party historical market depth data (.depth files) beyond the 90-day
User877866 |
2026-09-21 22:38:16
Sierra_Chart Engineering LPN LP |
1 | 127 |
|
Bitcoin futures 24/7 data
joshtrader |
2026-09-21 22:33:23
Sierra_Chart Engineering LPN LP |
3 | 425 |
|
TICK-NYSEMKT
User185135 |
2026-09-21 22:29:44
Sierra_Chart Engineering LPN LP |
1 | 113 |
|
JSON parse error: The document is empty.. Server text:
TriStar Trading |
2026-09-21 22:28:30
Sierra_Chart Engineering LPN LP |
1 | 123 |
|
Data gap
diecal67 |
2026-09-21 18:31:19
diecal67 LPN LP |
2 | 101 |
|
Question NES
User709400 |
2026-09-21 18:28:34
John - SC Support LPN LP |
3 | 91 |
|
GC (COMEX) Intraday data has no Bid/Ask, and depth records only 1 level
User763434 |
2026-09-21 18:18:41
John - SC Support LPN LP |
4 | 122 |
|
Esc Key to Exit Drawing Tool
Deenius |
2026-09-21 17:45:50
Deenius LPN LP |
2 | 91 |
|
Missing Historical Intraday Data on MES Chart
JL2711 |
2026-09-21 17:02:16
John - SC Support LPN LP |
3 | 226 |
|
Payment charged but still pending – Account Support Ticket 1789981654574029129
Khem |
2026-09-21 16:47:01
John - SC Support LPN LP |
1 | 89 |
|
Control Bar
Jimmyy |
2026-09-21 16:43:48
John - SC Support LPN LP |
1 | 83 |
|
Prop account with Data feed Denali
aftmassi |
2026-09-21 16:41:09
John - SC Support LPN LP |
2 | 101 |
|
[Programming Help] - Can't seem to be able to build a dll.
usgvince |
2026-09-21 15:57:36
John - SC Support LPN LP |
1 | 102 |
|
Is it possible to see the spread on the DOM using the Current Traded Bid and Ask Columns?
jsandlan |
2026-09-21 15:32:15
John - SC Support LPN LP |
1 | 96 |
|
Historical intraday data availability for SPX, RUT, GLD, SLV, USO
jose210303 |
2026-09-21 14:53:04
John - SC Support LPN LP |
1 | 147 |
|
Draw Anchored VWAP loses anchor handle after loading a Study Collection
User972483 |
2026-09-21 14:27:16
John - SC Support LPN LP |
3 | 176 |
|
Trial time restoration request
User325100 |
2026-09-21 06:50:40
Sierra_Chart Engineering LPN LP |
1 | 76 |
|
HotKeys
User563703 |
2026-09-20 22:17:13
Sierra_Chart Engineering LPN LP |
3 | 225 |
|
Increase box numbers background 'padding' size
J DIDDY |
2026-09-20 21:48:28
J DIDDY LPN LP |
2 | 92 |
|
Stop Order query
Jimmyy |
2026-09-20 17:49:29
Sierra_Chart Engineering LPN LP |
3 | 187 |
|
CFD FXCM - 10USNote not working - Denali Data
Rui S |
2026-09-20 17:26:05
Sierra_Chart Engineering LPN LP |
3 | 95 |
|
VIX_CGI (Volatility Index) Not Appearing
User988582 |
2026-09-20 16:48:53
Sierra_Chart Engineering LPN LP |
5 | 141 |
|
CME non Professional Data Authorization with Prop Firm Account
mazid saifi |
2026-09-20 06:25:07
Sierra_Chart Engineering LPN LP |
2 | 115 |
|
Associate a search filter with all list boxes
RetardedJimSimons |
2026-09-19 21:51:55
Sierra_Chart Engineering LPN LP |
1 | 101 |
|
[Programming Help] - Countdown Timer
NdeFirmian |
2026-09-19 12:25:51
user2732 LPN LP |
2 | 166 |
|
[User Discussion] - Can I use Sierra Chart with the prop firm TakeProfitTrader that uses Rithmic?
Sivle |
2026-09-19 12:22:02
user2732 LPN LP |
9 | 1352 |
|
Custom studi not working after- Market Data feed Changes, Required Update in December 2026
User877866 |
2026-09-19 11:39:20
User877866 LPN LP |
3 | 127 |
|
drawing tool TC's and defaults
User57210 |
2026-09-19 11:25:42
nive74 LPN LP |
20 | 5115 |
|
Intraday data
User411320 |
2026-09-18 18:33:56
John - SC Support LPN LP |
1 | 114 |
|
no data
Robert Wojczak |
2026-09-18 17:04:03
John - SC Support LPN LP |
5 | 127 |
|
Control bar buttons
User158338 |
2026-09-18 14:45:52
John - SC Support LPN LP |
1 | 119 |
|
Rithmic Direct - DTC: permission denied at logon (Lucid Trading), works in R|Trader
jbaunez |
2026-09-18 14:25:09
John - SC Support LPN LP |
2 | 151 |
|
historial data KO
User311760 |
2026-09-18 14:20:15
John - SC Support LPN LP |
3 | 122 |
|
Connecting Takion API with Sierra Chart for MarketSorter symbol linking
KOT1313 |
2026-09-18 14:17:44
John - SC Support LPN LP |
1 | 107 |
|
MARKET STATISTICS ARE NOT POPULATING
User998250 |
2026-09-18 06:11:23
Sierra_Chart Engineering LPN LP |
1 | 105 |
|
NNQ and NES market data and trading access
User021821 |
2026-09-17 22:03:39
Sierra_Chart Engineering LPN LP |
1 | 147 |
|
NES (E-mini S&P 500 Nano) missing from CME symbol list
User131476 |
2026-09-17 22:02:19
Sierra_Chart Engineering LPN LP |
3 | 157 |
|
[Programming Help] - ACSIL can read live position but not attached stop/target orders - Account Support Ticket
User771382 |
2026-09-17 22:00:37
Sierra_Chart Engineering LPN LP |
2 | 317 |