Support Board
Date/Time: Tue, 20 Oct 2026 13:13:47 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Backfill request 18M in 45 min
MarcOh |
2026-10-13 06:20:50
MarcOh LPN LP |
2 | 111 |
|
Missing rows in Export Bar Data to Text
maxima120 |
2026-10-13 05:17:05
Sierra_Chart Engineering LPN LP |
2 | 339 |
|
Data Question
User216507 |
2026-10-13 02:10:26
User216507 LPN LP |
2 | 115 |
|
Assigning a Keyboard Shortcut to the “Reward/Risk Submit Matching Order” Command
Deenius |
2026-10-12 22:27:03
Sierra_Chart Engineering LPN LP |
1 | 118 |
|
CME non-professional data fees – is an AMP Futures account accepted? (Belgian resident)
User698489 |
2026-10-12 22:07:05
John - SC Support LPN LP |
1 | 105 |
|
Open Interest Date Alignment in Futures Options .dly Files
User793507 |
2026-10-12 20:43:44
Sierra_Chart Engineering LPN LP |
1 | 129 |
|
Retrieving Historical Data for Expired CME ES Weekly Options
User793507 |
2026-10-12 20:43:10
Sierra_Chart Engineering LPN LP |
1 | 146 |
|
Dom replay refresh rate is capped at 1 second, for market bid/ask
sdarge |
2026-10-12 19:12:57
sdarge LPN LP |
6 | 180 |
|
Market By Order not displaying after activating Package 12 + CME with Market Depth
User179714 |
2026-10-12 17:18:08
User179714 LPN LP |
0 | 91 |
|
Technical and licensing verification — historical CME NQ trade-level Delta export
User147498 |
2026-10-12 16:45:09
John - SC Support LPN LP |
1 | 102 |
|
EUREX 'Export Bar and study data to text file'
User12 |
2026-10-12 16:43:29
John - SC Support LPN LP |
3 | 115 |
|
Global Profit Loss Management Account Assignment
John M |
2026-10-12 16:32:47
John - SC Support LPN LP |
3 | 107 |
|
Changing packages from Base 5 to Integrated 11 with Denali Exchange
User519322 |
2026-10-12 16:02:45
John - SC Support LPN LP |
1 | 92 |
|
Volume based candle alert evaluation
User201944 |
2026-10-12 16:01:31
John - SC Support LPN LP |
11 | 256 |
|
Denali CME data (Package 12) in my own program via DTC Server – personal use
User464686 |
2026-10-12 15:57:09
Sierra_Chart Engineering LPN LP |
1 | 136 |
|
Real-time charts for all US stocks (no trading) - which package and total cost?
User631060 |
2026-10-12 15:20:14
Sierra_Chart Engineering LPN LP |
1 | 94 |
|
Unknown SCID Open marker and quote-side allocation in US equity data
Pintofj |
2026-10-12 14:42:54
John - SC Support LPN LP |
3 | 264 |
|
Please help me with my live Data situation.Thank you
User515783 |
2026-10-12 14:42:53
SC Support LPN LP |
3 | 167 |
|
keyboard shortcut for 2 config of the same tool
User166249 |
2026-10-12 14:34:41
John - SC Support LPN LP |
1 | 113 |
|
No data feed
User564204 |
2026-10-12 07:47:06
Sierra_Chart Engineering LPN LP |
3 | 183 |
|
I cannot connect to either apex or lucid
User849502 |
2026-10-12 06:46:01
User849502 LPN LP |
1 | 101 |
|
Show Risk Reward for Take Profit orders of a bracket order
User177741 |
2026-10-12 00:59:28
Sierra_Chart Engineering LPN LP |
1 | 893 |
|
My charts can not start
User904434 |
2026-10-11 20:43:30
Sierra_Chart Engineering LPN LP |
3 | 137 |
|
not connecting
Fadi90 |
2026-10-11 20:32:45
Sierra_Chart Engineering LPN LP |
3 | 263 |
|
ACSIL 2957: Capturing every completed live study update
User261096 |
2026-10-11 01:38:33
Sierra_Chart Engineering LPN LP |
2 | 223 |
|
Historical Data Inquiry: Tick Data vs DOM Retention Across Package
User626216 |
2026-10-10 19:07:34
Sierra_Chart Engineering LPN LP |
5 | 296 |
|
Email Verification and Opt Out Management
User584084 |
2026-10-10 18:43:12
Sierra_Chart Engineering LPN LP |
1 | 118 |
|
Trial Account SC data feed setup
User908976 |
2026-10-10 06:03:48
User135243 LPN LP |
1 | 123 |
|
Version 2963
nicktrader |
2026-10-09 23:04:48
Sierra_Chart Engineering LPN LP |
5 | 336 |
|
Message Log opening due to screenshot capture.
LittleBB |
2026-10-09 22:42:48
Sierra_Chart Engineering LPN LP |
5 | 144 |
|
2933v DOM. NQ tick compression. Visual bug?
dikii_tapok |
2026-10-09 22:08:31
dikii_tapok LPN LP |
11 | 585 |
|
GBPJPY Missing Historical 1 week Data
User642865 |
2026-10-09 20:37:31
John - SC Support LPN LP |
1 | 99 |
|
ESR Future is not showing real time data
User505908 |
2026-10-09 19:57:49
John - SC Support LPN LP |
1 | 93 |
|
Historical ES tick data 2020-2023: pricing and export permission
User637198 |
2026-10-09 17:34:59
Sierra_Chart Engineering LPN LP |
1 | 194 |
|
Cannot Add new studies to my Server list for my users
HeyUgly |
2026-10-09 15:33:53
Sierra Chart - Max LPN LP |
2 | 130 |
|
Rithmic Direct - DTC [trading] cannot connect since 2026-10-08 ~18:34 ET (Lucid Trading)
User675505 |
2026-10-09 14:23:02
John - SC Support LPN LP |
1 | 207 |
|
Please activate my free trial
User339331 |
2026-10-09 14:14:10
John - SC Support LPN LP |
1 | 113 |