Support Board
Date/Time: Wed, 28 Oct 2026 17:54:33 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
SC Data isn’t working
nottjaay |
2026-10-21 21:52:04
John - SC Support LPN LP |
1 | 92 |
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Trial Account Expired – Request for Assistance
User333980 |
2026-10-21 14:37:05
John - SC Support LPN LP |
1 | 90 |
|
extended usage by 5 days ... but i don't have my $13 CME-data feed anymore...i use my.cqg
User886828 |
2026-10-21 14:31:57
John - SC Support LPN LP |
2 | 126 |
|
Request For An Additional Setting Option For the VWAP and VbP Studies
ged |
2026-10-21 14:26:40
John - SC Support LPN LP |
11 | 2445 |
|
How to reduce the height of a study region
User752835 |
2026-10-21 06:19:46
Sierra_Chart Engineering LPN LP |
1 | 118 |
|
REQUEST: Allow items to the right of the DOM
pinetrades |
2026-10-20 23:54:50
User719512 LPN LP |
2 | 153 |
|
question
User192420 |
2026-10-20 21:24:32
John - SC Support LPN LP |
1 | 97 |
|
Trial Version User cannot create or Import IntraDay chart
User510765 |
2026-10-20 19:33:23
John - SC Support LPN LP |
1 | 117 |
|
Delayed Order Closing – Technical Support Request
User613910 |
2026-10-20 18:45:05
John - SC Support LPN LP |
1 | 118 |
|
Trade Simulation Mode - market orders no longer filling on MGCZ26 (Sim1) while data is live
User142031 |
2026-10-20 18:31:14
John - SC Support LPN LP |
1 | 110 |
|
Pulling/stacking of bid/ask, MBO (on DOM) Relative volume - Not working
User509533 |
2026-10-20 18:15:41
John - SC Support LPN LP |
3 | 154 |
|
Help！I suddenly cant log into SC properly; the login is timeout error
User183286 |
2026-10-20 16:33:24
John - SC Support LPN LP |
1 | 147 |
|
Live Data feed still delayed
Billion Flow |
2026-10-20 16:23:15
John - SC Support LPN LP |
5 | 169 |
|
Versioned custom study DLL name: ARM64 form, and a number higher than the running version
cferry |
2026-10-20 16:12:13
Sierra_Chart Engineering LPN LP |
2 | 189 |
|
How to feed my own data to SC?
maxima120 |
2026-10-20 16:01:20
Sierra_Chart Engineering LPN LP |
2 | 201 |
|
Below Bid and Above Ask - access
Sudhirc |
2026-10-20 15:48:38
Sierra_Chart Engineering LPN LP |
1 | 138 |
|
Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen
User579915 |
2026-10-20 15:45:44
Sierra_Chart Engineering LPN LP |
2 | 129 |
|
Plans for Multi-Factor Authentication?
User925540 |
2026-10-20 15:31:14
Sierra_Chart Engineering LPN LP |
38 | 3707 |
|
[Programming Help] - ACSIL — Positioning a historical bar at a specified horizontal chart location
User623444 |
2026-10-20 14:16:26
John - SC Support LPN LP |
1 | 111 |
|
Αdditional questions
User192420 |
2026-10-20 13:47:44
John - SC Support LPN LP |
1 | 111 |
|
Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)?
User192420 |
2026-10-20 13:20:12
John - SC Support LPN LP |
1 | 191 |
|
Sierra Chart Trial- Unable to connect to data feed
User537679 |
2026-10-20 09:50:42
User135243 LPN LP |
1 | 108 |
|
AvailableFunds balance not updating in realtime
c_currency |
2026-10-20 07:57:59
user2732 LPN LP |
9 | 450 |
|
Volume at Price Threshold Alert V2 question
tradermartn5 |
2026-10-19 20:04:30
John - SC Support LPN LP |
7 | 194 |
|
Not Connected (In Red) Message - with Free Trial Start Up
User510765 |
2026-10-19 19:10:35
John - SC Support LPN LP |
1 | 117 |
|
Deribit realtime data freezes randomly
User639867 |
2026-10-19 18:28:13
Sierra_Chart Engineering LPN LP |
7 | 422 |
|
1 side of DOM not populating
Lambrah |
2026-10-19 16:05:40
John - SC Support LPN LP |
1 | 138 |
|
BTC Data Not Live
User228607 |
2026-10-19 16:02:25
John - SC Support LPN LP |
3 | 123 |
|
Pre-sales: personal GC market-depth alerts to my own phone
User977742 |
2026-10-19 15:58:36
John - SC Support LPN LP |
1 | 177 |
|
Update Sierra Charts and lost all studies and settings
Jimmyz83 |
2026-10-19 15:46:21
John - SC Support LPN LP |
1 | 184 |
|
Renewal date alteration
User266036 |
2026-10-19 15:43:03
John - SC Support LPN LP |
1 | 108 |
|
b-poc extension lines red for down bar green for up bar
User303857 |
2026-10-19 15:19:55
John - SC Support LPN LP |
2 | 132 |
|
Refund request – Annual subscription renewed automatically
chris12 |
2026-10-19 14:51:51
John - SC Support LPN LP |
1 | 171 |
|
Market Depth Historical Graph Colors Not Updating and DOM Showing 0 Levels – Help
User719037 |
2026-10-19 14:43:43
John - SC Support LPN LP |
1 | 198 |
|
Not Connected in Trial
StefanDe |
2026-10-19 14:28:46
John - SC Support LPN LP |
18 | 1638 |
|
Account Reminder
junior |
2026-10-19 14:26:04
John - SC Support LPN LP |
3 | 284 |
|
[User Discussion] - New Desktop
User109490 |
2026-10-19 13:55:13
User109490 LPN LP |
0 | 104 |