Support Board
Date/Time: Tue, 26 Aug 2025 05:37:05 +0000
Data/App Issue
View Count: 69
| [2025-08-18 16:39:29] |
| Chainz - Posts: 1 |
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Hello all! Im unsure what is actually going on with this issue. SC just decides to cut out and then comes back on a few seconds to close to a minute later. It is making it quite impossible to actually trade correctly. As shown in the video I am going to attach, the CPU usage of SC just declines to 0% and doesnt rise until the feed starts flowing again. Every other app on my computer during the occurrences works just fine. My Chart update interval is set to 100ms, Quote board interval set to 800ms. Thank you for your time. Date Time Of Last Edit: 2025-08-18 16:39:58
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Private File |
| [2025-08-18 16:58:45] |
| Sierra_Chart Engineering - Posts: 20734 |
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Looks like there is a connectivity problem to the data feed. Check the Window >> Message Log at the time you have a problem and see if a reconnection to the data feed is occurring. That would be the only reasonable explanation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-18 16:59:11
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