Login Page - Create Account

Support Board


Date/Time: Tue, 26 Aug 2025 05:40:30 +0000



in my DOM, my P/L doesn’t show anything and is stuck on 0.00

View Count: 50

[2025-08-18 17:57:00]
Farshid.pa - Posts: 1
Hi
Since last week, when I open any position (buy or sell) in my DOM, my P/L doesn’t show anything and is stuck on 0.00. Even when I flatten or cancel the position, it does not stop immediately. It happened after a few minutes. I am not sure if it is a Sierra Chart issue or a Data feed issue. I have never had this issue before. I use the Topstep account in the Sierra chart and Ritthmic data. Could you please help me solve this issue?
[2025-08-19 15:20:03]
John - SC Support - Posts: 41464
The issue of the Flatten/Cancel not returning immediately is a Rithmic issue. There is nothing that can be done about this.

As to the P/L being zero, that is confusing. Where exactly are you seeing this? Please get us an image of this by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account