Support Board
Date/Time: Tue, 26 Aug 2025 05:28:22 +0000
Market Depth data won't download for replay
View Count: 134
| [2025-08-10 19:06:05] |
| Boezo0017 - Posts: 11 |
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I've followed all of the steps in the documentation for downloading market depth data, but when I go to replay the market depth window, it doesn't replay any depth data. When I right click on the chart to download market data, I don't get any confirmation that the data has downloaded. There's also nothing in the message log. I have a depth file in my data folder, but it's only 1KB big, so it doesn't seem like it actually downloaded anything.
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| [2025-08-11 14:02:07] |
| Sierra_Chart Engineering - Posts: 20734 |
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What is the symbol of the chart and what is the Date-Time you are replaying?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-11 14:32:17] |
| Boezo0017 - Posts: 11 |
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NVDA, trying to do market open on 8/8 but no time is working
Date Time Of Last Edit: 2025-08-11 14:32:42
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| [2025-08-11 14:40:55] |
| Sierra_Chart Engineering - Posts: 20734 |
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There is no market depth data available for that symbol. You need to use NVDA-NQTV. And also because you are not paying the NASDAQ TotalView exchange fee, market depth data is going to be delayed by about one day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-11 15:13:01] |
| Boezo0017 - Posts: 11 |
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Is market depth data not included in the consolidated tape subscription?
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| [2025-08-12 03:14:07] |
| Sierra_Chart Engineering - Posts: 20734 |
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No. Market depth data is only available with NASDAQ TotalView: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-18 16:55:55] |
| John - SC Support - Posts: 41464 |
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Also refer to the following: Denali Exchange Data Feed: U.S. Equities Consolidated Tape with NASDAQ TotalView For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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