Login Page - Create Account

Support Board


Date/Time: Tue, 26 Aug 2025 05:37:04 +0000



Gaps in my DOM and random levels flashing contracts

View Count: 49

[2025-08-19 07:17:01]
blancoengland - Posts: 2
My GC DOM is flashing random levels with contracts and not limiting the levels to 10 like I have set in the chart settings under depth of market and chart DOM settings as well. Its also hiding the quantities sometimes as if the level has no BID or ASK contracts sitting there. If I then put an order in it will show the accurate amount. Same situation with the pulling and stacking levels. I checked the symbol settings in global as well and its set to 10. The data is Rithmic but its only doing it on GC. Other instruments are fine.
image08-30-59_19.August.2025.png / V - Attached On 2025-08-19 07:16:13 UTC - Size: 20.17 KB - 17 views
image08-21-22_19.August.2025.png / V - Attached On 2025-08-19 07:16:20 UTC - Size: 41.29 KB - 17 views
Attachment Deleted.
[2025-08-19 07:59:44]
Sierra_Chart Engineering - Posts: 20734
We definitely cannot help you with this. This is not Sierra Chart provided data.

Also make sure you are charting the December GC futures contract at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account