Support Board
Date/Time: Fri, 06 Mar 2026 15:05:33 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
How can I password protect Chart books or Charts?
User566779 |
2026-02-09 18:30:36
User688525 LPN LP |
4 | 328 |
|
how to connect?
User930387 |
2026-02-09 18:21:12
John - SC Support LPN LP |
1 | 100 |
|
[User Discussion] - free trial inquiry
User582903 |
2026-02-09 18:18:21
John - SC Support LPN LP |
2 | 125 |
|
Data Off/different from other data feed
User388695 |
2026-02-09 18:10:48
John - SC Support LPN LP |
4 | 186 |
|
Failing with Windows error 10061 (connection refused)
User201995 |
2026-02-09 18:03:31
Sierra_Chart Engineering LPN LP |
2 | 105 |
|
gold and silver ratio chart
whats1thingnow |
2026-02-09 18:00:13
Sierra_Chart Engineering LPN LP |
2 | 170 |
|
display exhaustion
costas psarrou32 |
2026-02-09 17:01:45
John - SC Support LPN LP |
3 | 2369 |
|
Missing NPP folder in current Version
User722958 |
2026-02-09 16:54:24
John - SC Support LPN LP |
1 | 94 |
|
Bar Numbering Indicator
User756716 |
2026-02-09 16:17:26
John - SC Support LPN LP |
7 | 573 |
|
Need help to capture Low Bid Col & Low Ask Volume
RK123 |
2026-02-09 16:16:38
John - SC Support LPN LP |
1 | 109 |
|
Trade Dom Color Questions
EquanimousTrading |
2026-02-09 16:13:11
John - SC Support LPN LP |
3 | 678 |
|
Entry price multiplied 1000 times on a micro contract
User554292 |
2026-02-09 16:10:25
Sierra_Chart Engineering LPN LP |
3 | 130 |
|
Trial - Studies not loading in Package 11
User736403 |
2026-02-09 16:08:13
John - SC Support LPN LP |
1 | 83 |
|
Download Failed
James D |
2026-02-09 16:03:26
John - SC Support LPN LP |
1 | 91 |
|
no connection to Teton webbase
User692627 |
2026-02-09 15:34:58
Sierra_Chart Engineering LPN LP |
1 | 107 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-09 15:05:54
Sierra_Chart Engineering LPN LP |
16 | 342 |
|
Serious issue with opening spreadsheets after updating to version 2878
Fabio |
2026-02-09 13:56:35
Fabio LPN LP |
3 | 117 |
|
Compact tool value issue after update to 2878 version.
Fabio |
2026-02-09 05:38:26
Sierra_Chart Engineering LPN LP |
5 | 186 |
|
show unused (unassigned/inactive) chart link number
whats1thingnow |
2026-02-09 03:39:11
whats1thingnow LPN LP |
5 | 1079 |
|
How to make tick compression work along with VBP study on the DOM
User350373 |
2026-02-09 01:21:36
User350373 LPN LP |
4 | 187 |
|
data feed not connecting and DOM shows wrong acct number
User953115 |
2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP |
1 | 106 |
|
Version 2878 major bug
nicktrader |
2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP |
10 | 240 |
|
DOM: price column
User76183 |
2026-02-08 17:30:37
BTFly LPN LP |
22 | 4089 |
|
DOM recenters on chart scroll even though that setting is set to NO
User350373 |
2026-02-08 09:12:38
User350373 LPN LP |
1 | 79 |
|
Why is my data delayed?
MitchandSoph |
2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP |
15 | 3545 |
|
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 |
2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP |
4 | 154 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP |
5 | 163 |
|
Friday 2-6-26 Chart Glitch
User793675 |
2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP |
2 | 202 |
|
One click cancel pending orders on order book/DOM
User528294 |
2026-02-07 19:42:19
BTFly LPN LP |
2 | 352 |
|
Historical market depth not wroking
User30743 |
2026-02-07 09:18:47
User30743 LPN LP |
9 | 251 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 132 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 619 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 191 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1577 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 270 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 284 |