Support Board
Date/Time: Thu, 20 Nov 2025 14:43:51 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Order Price levels not correct
anthonyvegas |
2025-10-24 17:52:13
John - SC Support LPN LP |
4 | 124 |
|
free trial
User407449 |
2025-10-24 17:45:39
John - SC Support LPN LP |
1 | 81 |
|
tabs in chartbook always dissapearing
Lucas Muench |
2025-10-24 17:21:32
Sierra_Chart Engineering LPN LP |
8 | 320 |
|
Chart tabs at bottom of chart is missing with latest update
User454729 |
2025-10-24 17:21:01
Sierra_Chart Engineering LPN LP |
4 | 748 |
|
Bottom Tabs
User841161 |
2025-10-24 17:18:43
Sierra_Chart Engineering LPN LP |
28 | 1277 |
|
What is the minimum OpenGL version for Sierra Chart?
User932063 |
2025-10-24 16:59:02
User932063 LPN LP |
22 | 1560 |
|
NBCV2 - No data for two subgraphs
TriStar Trading |
2025-10-24 15:36:21
John - SC Support LPN LP |
20 | 231 |
|
Volume Profile Start Time Issues
DrinkMoreWater |
2025-10-24 15:32:07
John - SC Support LPN LP |
2 | 121 |
|
Alert in two chartbooks
nicktrader |
2025-10-24 15:14:30
nicktrader LPN LP |
2 | 100 |
|
DOM - Recent Bid / Ask columns are empty
ivory |
2025-10-24 15:10:31
John - SC Support LPN LP |
14 | 410 |
|
Daily Ask Volumes Bid Volumes
User786183 |
2025-10-24 15:04:45
John - SC Support LPN LP |
1 | 59 |
|
footprint chart that I had built missing volume/delta data
User654358 |
2025-10-24 14:49:01
John - SC Support LPN LP |
7 | 161 |
|
How do i highlight finished auction on footprint.
User993043 |
2025-10-24 14:38:15
John - SC Support LPN LP |
3 | 138 |
|
Why do my charts show delayed data when I have a Denali Exchange Data Feed CM paid account
rsevans |
2025-10-24 13:44:56
rsevans LPN LP |
5 | 242 |
|
Package supporting rithmic DTC
User289028 |
2025-10-24 09:22:17
User289028 LPN LP |
1 | 87 |
|
How to enable alerts for Volume At Price Threshold Alert V2/Large Volume Trade Indicator?
neevaksama |
2025-10-24 03:46:32
neevaksama LPN LP |
2 | 139 |
|
Remove ADFN orders from chart
funbun |
2025-10-23 23:17:36
AlexH4 LPN LP |
4 | 1568 |
|
MES 1-Tick: MDHG has gaps/no data on bars, but MD Window displays 12 levels consistently
User778352 |
2025-10-23 21:57:11
Sierra_Chart Engineering LPN LP |
1 | 127 |
|
Cancel Outstanding orders when flat a position
John R D |
2025-10-23 21:46:00
cferry LPN LP |
6 | 2853 |
|
Rithmic Data
User616399 |
2025-10-23 21:27:01
John - SC Support LPN LP |
4 | 161 |
|
Trade mode box
User158338 |
2025-10-23 20:16:54
John - SC Support LPN LP |
5 | 110 |
|
Display Ask/Bid Volume Ratio
jiannisalex |
2025-10-23 19:47:04
John - SC Support LPN LP |
1 | 99 |
|
How to prevent symbol resolution requests to only one service
AndKg05 |
2025-10-23 19:45:07
Sierra_Chart Engineering LPN LP |
1 | 69 |
|
Change Chart Number
John M |
2025-10-23 19:39:06
John - SC Support LPN LP |
1 | 71 |
|
payment are not reflected in sierra chart
User689657 |
2025-10-23 19:23:31
John - SC Support LPN LP |
1 | 80 |
|
"Symbol" and "Trade and current quote symbol question"
ldepadey |
2025-10-23 19:19:24
John - SC Support LPN LP |
1 | 84 |
|
Market Depth Historical Graph does not work with combined tick sizes
DL-1992 |
2025-10-23 18:49:32
DL-1992 LPN LP |
8 | 168 |
|
negative prices in continuous charts
User499050 |
2025-10-23 17:56:25
John - SC Support LPN LP |
1 | 109 |
|
explanation
yannickAnvo |
2025-10-23 17:48:57
John - SC Support LPN LP |
1 | 107 |
|
confused...
SafSaf |
2025-10-23 17:47:36
John - SC Support LPN LP |
1 | 103 |
|
Still showing delayed data
ldepadey |
2025-10-23 17:42:48
ldepadey LPN LP |
2 | 217 |
|
Issue with Order not showing as filled in SC, but filled in Rithmic
UTkRussell |
2025-10-23 17:42:32
John - SC Support LPN LP |
1 | 118 |
|
GC last time is off by 10 mins 10 secs all other symbols are normal.
yardie |
2025-10-23 17:36:39
John - SC Support LPN LP |
1 | 94 |
|
Attached Order
User929560 |
2025-10-23 17:29:44
rajeshh LPN LP |
1 | 77 |
|
my sim fills are not showing in activity
User849502 |
2025-10-23 17:14:20
User849502 LPN LP |
2 | 88 |
|
Pakiet usług a głębokość rynku
User748849 |
2025-10-23 17:07:52
John - SC Support LPN LP |
1 | 148 |
|
VbP "Number of periods back to reference" question
User808926 |
2025-10-23 17:04:54
John - SC Support LPN LP |
7 | 205 |
|
SC not responding
User160815 |
2025-10-23 16:53:35
John - SC Support LPN LP |
1 | 104 |
|
Alerts not Alerting
JayShea |
2025-10-23 16:31:00
jsandlan LPN LP |
9 | 3587 |
|
ds40 Override Not Routing from Australia—Private IP(10.10.20.161) in Heartbeat
User921670 |
2025-10-23 13:41:45
Sierra_Chart Engineering LPN LP |
1 | 92 |
