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Support Board

Date/Time: Thu, 22 Jan 2026 16:44:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Request Refund of Remaining Account Balance
User365896 		2025-12-30 17:38:59
John - SC Support LPN LP 		1 82
Subscription query
Jimmyy 		2025-12-30 17:03:35
John - SC Support LPN LP 		7 578
subscription of trading package
luke56 		2025-12-30 17:01:58
John - SC Support LPN LP 		1 67
[Programming Help] - Spreadsheet latch cell
TraderGD 		2025-12-30 16:55:49
Sawtooth LPN LP 		13 177
DENALI CME DATA
User631141 		2025-12-30 16:39:35
Sierra_Chart Engineering LPN LP 		1 121
Apex Eval Account with SierraChart
pennydoll9 		2025-12-30 16:12:24
John - SC Support LPN LP 		7 850
FIRST MONTH FREE
User631141 		2025-12-30 16:07:31
User631141 LPN LP 		2 119
Subject: Request: Optional Forward Time Space Beyond Last Bar for Profile Analysis
User570983 		2025-12-30 16:05:08
John - SC Support LPN LP 		1 71
Sub Instances Connect To The Wrong
User450463 		2025-12-30 15:38:53
Sierra_Chart Engineering LPN LP 		15 290
Issues with Prerelease Versions with new MDI Functionality
TopGunTrader 		2025-12-30 12:04:59
Chris32 LPN LP 		57 1687
[Programming Help] - Orders Not Being Processed via DTC
User483520 		2025-12-30 10:57:33
GARYtheG LPN LP 		8 1299
[Programming Help] - ACSIL: Move Targets To Price & Move Attached Stops to Price
User688525 		2025-12-30 09:30:33
User688525 LPN LP 		2 173
Chart data reloads after exporting bar and study data.
tallcupofcoffee 		2025-12-30 09:23:53
tallcupofcoffee LPN LP 		3 96
[Programming Help] - continuous futures data and ReadIntradayFileRecordForBarIndexAndSubIndex
stiasny 		2025-12-30 05:09:17
Sierra_Chart Engineering LPN LP 		14 234
LinkOrderID in custom Study
Dean Casey 		2025-12-30 03:14:55
Dean Casey LPN LP 		3 102
Study “Bar/Daily Price Change Display” shows incorrect output when connected through Rithm
User543467 		2025-12-30 01:13:14
User543467 LPN LP 		4 137
How to add existing charts to my Sierra
VenkataGandi 		2025-12-29 21:57:53
John - SC Support LPN LP 		1 103
payment completed -services balance not updated
User156121 		2025-12-29 21:52:20
John - SC Support LPN LP 		1 74
Lock trading for the day
User203631 		2025-12-29 21:47:17
John - SC Support LPN LP 		1 88
DOM - how to remove green/red dash at price level
User731823 		2025-12-29 21:32:42
User731823 LPN LP 		2 103
Market Depth window title
User367748 		2025-12-29 21:28:22
John - SC Support LPN LP 		1 110
Trades - Stop Loss
MarieXMarkets 		2025-12-29 20:28:10
MarieXMarkets LPN LP 		2 82
Don't see EdgeClear in Teton CME Order Routing
User558370 		2025-12-29 18:20:57
John - SC Support LPN LP 		3 142
Extended Rectangle
Isma.Sesay 		2025-12-29 17:46:50
John - SC Support LPN LP 		1 95
Issues with Numbers Bars visibility after changing Graph Region & Question about
User6666666 		2025-12-29 17:38:24
John - SC Support LPN LP 		2 104
Local data can only be partially viewed
User767998 		2025-12-29 17:35:59
John - SC Support LPN LP 		1 92
DATA downloads
ShaiVardika 		2025-12-29 16:50:24
John - SC Support LPN LP 		4 154
Problem with replay chart
User335965 		2025-12-29 16:30:18
John - SC Support LPN LP 		1 96
Feature request: Sphere at prize for Large Volume Trade Indicator study
User512353 		2025-12-29 16:27:09
John - SC Support LPN LP 		1 176
Using Rithmic/CQG only for order routing, Denali for market data.
User666015 		2025-12-29 15:58:53
Sierra_Chart Engineering LPN LP 		14 4066
[User Discussion] - CME Future Options Time and Sales entries
n_x_b 		2025-12-29 15:27:35
n_x_b LPN LP 		2 137
data delay on market openning
gaoxxxx 		2025-12-29 15:19:20
gaoxxxx LPN LP 		2 75
Why I cannot load 10-year Treasury chart for March 2026?
User471548 		2025-12-29 06:29:34
Sierra_Chart Engineering LPN LP 		1 156
Inquiry regarding Trial Time rollover upon purchasing a Service
User311025 		2025-12-29 03:16:22
User311025 LPN LP 		4 90
How to get live drawing position during drag in ACSIL?
User966246 		2025-12-29 03:02:16
Sierra_Chart Engineering LPN LP 		1 129
Temporarly pause data feed during my vacation time
User205052 		2025-12-28 22:48:02
Sierra_Chart Engineering LPN LP 		24 1143
Receiving Error: Error Downloading Historical Market Depth Data . . .
User708541 		2025-12-28 20:17:33
Sierra_Chart Engineering LPN LP 		1 100
Feature Request: Chartbook Tab Colors
Piotr Grzegorzek 		2025-12-28 18:53:29
Sierra_Chart Engineering LPN LP 		4 181
Phantom window opening in 2nd chartbook
User719512 		2025-12-28 18:51:44
Sierra_Chart Engineering LPN LP 		5 151
vers 2841
nicktrader 		2025-12-28 03:29:20
Sierra_Chart Engineering LPN LP 		10 268