Support Board
Date/Time: Sun, 15 Jun 2025 06:59:22 +0000
CV-D and Footprint Charts Frozen at 21:59 — Regular Price Charts Still Updating
View Count: 219
| [2025-05-30 07:25:59] |
| User01110 - Posts: 2 |
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Hello, I'm experiencing a specific issue where all [CV-D] (Cumulative Volume - Difference Bars) and Footprint (Numbers Bars) charts stopped updating exactly at 21:59. Since that moment: Price charts (candlestick, range, etc.) continue to update correctly DOM and market data appear normal But all CV-D and Footprint-type charts are completely frozen — no new bars, no movement I have tried the following: Recalculating the chart (Ctrl+Insert) Creating brand new charts from scratch Deleting .scid and .depth files and reloading data Updating symbol settings from server Restarting Sierra Chart Checked the Message Log — no errors are shown The data feed is SC Data - All Services, and I'm using Binance symbols (e.g. XRPUSDT_PERP_BINANCE). It seems that delta-type studies are no longer processing new tick data even though regular price updates continue. Could this be due to a corrupted .scid file or a problem with delta data delivery after a volume spike? Please advise how to restore proper function for CV-D and Numbers Bars charts. Thank you. |
 Снимок экрана (9).png / V - Attached On 2025-05-30 07:23:47 UTC - Size: 549.72 KB - 82 views  log.txt - Attached On 2025-05-30 07:23:57 UTC - Size: 10.55 KB - 73 views Attachment Deleted. |
| [2025-05-30 11:02:25] |
| Sierra_Chart Engineering - Posts: 19916 |
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Refer to this help topic for all of the possibilities: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart And set this setting to None: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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