Support Board
Date/Time: Sun, 01 Jun 2025 17:06:50 +0000
Sierra won't connect to Interactive Brokers TWS today
View Count: 103
| [2025-05-27 14:34:47] |
| User109115 - Posts: 55 |
|
Hi, I haven't changed any IB API settings, enable API is ticked etc, but SC keeps giving disconnect warnings? TIA
|
| [2025-05-27 14:37:38] |
| User109115 - Posts: 55 |
|
my data service shows as IB, as usual, nothing different
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| [2025-05-27 14:45:02] |
| John - SC Support - Posts: 40127 |
|
Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-27 19:06:16] |
| User109115 - Posts: 55 |
|
2025-05-27 21:04:17.951 | Software version: 2695 64-bit 2025-05-27 21:04:17.951 | Primary Thread ID: 10784 2025-05-27 21:04:17.951 | Usage end date: 2025-06-21 2025-05-27 21:04:17.951 | Enabled for: Advanced Features 2. 2025-05-27 21:04:17.951 | Enabled for: Sierra Chart Historical Data Service. 2025-05-27 21:04:17.951 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-05-27 21:04:17.951 | Enabled for: Delayed Denali Exchange Data Feed. 2025-05-27 21:04:17.951 | Enabled for exchange2: CME 2025-05-27 21:04:17.951 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-05-27 21:04:17.951 | Current selected Data/Trading service: Interactive Brokers 2025-05-27 21:04:17.951 | Custom symbol settings values: enabled 2025-05-27 21:04:17.951 | Chart Update Interval: 1000 2025-05-27 21:04:17.951 | Intraday Data Storage Time Unit: 0 2025-05-27 21:04:17.951 | Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) 2025-05-27 21:04:17.951 | 2025-05-27 19:04:17 Local computer time in UTC 2025-05-27 21:04:17.951 | 2025-05-27 21:04:17 Local computer time in SC Time Zone 2025-05-27 21:04:17.951 | 2025-05-27 19:03:04 Server time in UTC 2025-05-27 21:04:17.951 | Local computer UTC time and Server UTC time difference: 0 seconds. 2025-05-27 21:04:17.951 | Program path: C:\SierraChart\ 2025-05-27 21:04:17.951 | Data Files path: C:\SierraChart\Data\ 2025-05-27 21:04:17.951 | OS Version Number: 10.0 2025-05-27 21:04:17.951 | Locale Setting: C 2025-05-27 21:04:17.953 | DLLs: BarEndDownloadN10030mRay_64.dll, BarEnd_N100_30m_Ray_ALL_64.dll, TimeAlerts3_64.dll, TimeAlerts_64.dll, UserContributedStudies_64.dll, volprce_64.dll 2025-05-27 21:04:17.953 | Allowed protected custom studies: 2025-05-27 21:04:17.953 | Crash reporter started: true 2025-05-27 21:04:17.953 | 2025-05-27 21:04:19.036 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:19.036 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:19.036 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:19.036 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:19.036 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:19.036 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:19.037 | IB TWS socket (1) | Closed. 2025-05-27 21:04:19.052 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:19.052 | Interactive Brokers | Disconnected. 2025-05-27 21:04:19.052 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:21.058 | 2025-05-27 21:04:21.058 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:21.058 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:21.058 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:21.058 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:23.076 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:23.076 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:23.076 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:23.076 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:23.076 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:23.076 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:23.076 | IB TWS socket (1) | Closed. 2025-05-27 21:04:23.092 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:23.092 | Interactive Brokers | Disconnected. 2025-05-27 21:04:23.092 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:24.982 | File >> Reconnect selected. 2025-05-27 21:04:24.982 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:24.982 | Interactive Brokers | Disconnected. 2025-05-27 21:04:24.982 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:26.987 | 2025-05-27 21:04:26.987 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:26.987 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:26.987 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:26.987 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:29.019 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:29.019 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:29.019 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:29.019 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:29.019 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:29.019 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:29.019 | IB TWS socket (1) | Closed. 2025-05-27 21:04:29.034 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:29.034 | Interactive Brokers | Disconnected. 2025-05-27 21:04:29.034 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:31.032 | 2025-05-27 21:04:31.032 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:31.032 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:31.033 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:31.033 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:33.064 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:33.064 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:33.064 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:33.064 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:33.064 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:33.064 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:33.064 | IB TWS socket (1) | Closed. 2025-05-27 21:04:33.079 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:33.079 | Interactive Brokers | Disconnected. 2025-05-27 21:04:33.079 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:35.075 | 2025-05-27 21:04:35.075 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:35.075 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:35.075 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:35.075 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:37.109 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:37.109 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:37.109 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:37.109 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:37.109 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:37.109 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:37.109 | IB TWS socket (1) | Closed. 2025-05-27 21:04:37.125 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:37.125 | Interactive Brokers | Disconnected. 2025-05-27 21:04:37.125 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:39.174 | ES-202506-CME [CBV][M] 1 Day #2 | Beginning export of bar and study data to file C:\SierraChart\Data\ES-202506-CME-BarStudyData.csv 2025-05-27 21:04:39.340 | ES-202506-CME [CBV][M] 1 Day #2 | Chart data loading complete. 2025-05-27 21:04:39.340 | 2025-05-27 21:04:39.340 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:39.340 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:39.340 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:39.340 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:39.830 | ES-202506-CME [CBV][M] 1 Day #2 | Reloading chart. 2025-05-27 21:04:41.361 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:41.361 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:41.361 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:41.361 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:41.361 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:41.361 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:41.362 | IB TWS socket (1) | Closed. 2025-05-27 21:04:41.376 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:41.376 | Interactive Brokers | Disconnected. 2025-05-27 21:04:41.376 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:43.397 | 2025-05-27 21:04:43.397 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:43.397 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:43.397 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:43.397 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:45.437 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:45.438 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:45.438 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:45.438 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:45.438 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:45.438 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:45.438 | IB TWS socket (1) | Closed. 2025-05-27 21:04:45.453 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:45.453 | Interactive Brokers | Disconnected. 2025-05-27 21:04:45.453 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:47.463 | 2025-05-27 21:04:47.463 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:47.464 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:47.464 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:47.464 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:48.161 | NQ-202506-CME [CBV][M] 1 Day #1 | StartDateTimeForLoadingOrderFills: 2024-05-20 00:00:00 2025-05-27 21:04:48.588 | NQ-202506-CME [CBV][M] 1 Day #1 | Beginning export of bar and study data to file C:\SierraChart\Data\NQ-202506-CME-BarStudyData.csv 2025-05-27 21:04:49.345 | NQ-202506-CME [CBV][M] 1 Day #1 | Chart data loading complete. 2025-05-27 21:04:49.515 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:49.763 | NQ-202506-CME [CBV][M] 1 Day #1 | Beginning export of bar and study data to file C:\SierraChart\Data\NQ-202506-CME-BarStudyData.csv 2025-05-27 21:04:50.523 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:50.523 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:50.523 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:50.523 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:50.523 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:50.523 | IB TWS socket (1) | Closed. 2025-05-27 21:04:51.461 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:51.461 | Interactive Brokers | Disconnected. 2025-05-27 21:04:51.461 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:53.455 | 2025-05-27 21:04:53.455 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:53.455 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:53.455 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:53.455 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:55.493 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:55.493 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:55.493 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:55.493 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:55.493 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:55.493 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:55.493 | IB TWS socket (1) | Closed. 2025-05-27 21:04:55.526 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:55.526 | Interactive Brokers | Disconnected. 2025-05-27 21:04:55.526 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:57.535 | 2025-05-27 21:04:57.535 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:04:57.535 | IB TWS socket (1) | Creating socket. 2025-05-27 21:04:57.535 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:04:57.535 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:04:59.587 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:04:59.587 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:04:59.587 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:04:59.587 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:04:59.587 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:04:59.587 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:04:59.587 | IB TWS socket (1) | Closed. 2025-05-27 21:04:59.602 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:04:59.602 | Interactive Brokers | Disconnected. 2025-05-27 21:04:59.602 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:01.590 | 2025-05-27 21:05:01.590 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:05:01.591 | IB TWS socket (1) | Creating socket. 2025-05-27 21:05:01.591 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:05:01.591 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:05:03.620 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:05:03.620 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:05:03.620 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:05:03.620 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:05:03.620 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:05:03.620 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:03.620 | IB TWS socket (1) | Closed. 2025-05-27 21:05:03.623 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:05:03.623 | Interactive Brokers | Disconnected. 2025-05-27 21:05:03.623 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:05.648 | 2025-05-27 21:05:05.648 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:05:05.648 | IB TWS socket (1) | Creating socket. 2025-05-27 21:05:05.648 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:05:05.648 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:05:07.710 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:05:07.710 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:05:07.710 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:05:07.710 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:05:07.710 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:05:07.710 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:07.710 | IB TWS socket (1) | Closed. 2025-05-27 21:05:07.725 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:05:07.725 | Interactive Brokers | Disconnected. 2025-05-27 21:05:07.725 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:09.720 | 2025-05-27 21:05:09.720 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:05:09.720 | IB TWS socket (1) | Creating socket. 2025-05-27 21:05:09.720 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:05:09.720 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:05:11.770 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:05:11.770 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:05:11.770 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:05:11.770 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:05:11.770 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:05:11.770 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:11.770 | IB TWS socket (1) | Closed. 2025-05-27 21:05:11.786 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:05:11.786 | Interactive Brokers | Disconnected. 2025-05-27 21:05:11.786 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:13.803 | 2025-05-27 21:05:13.803 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:05:13.803 | IB TWS socket (1) | Creating socket. 2025-05-27 21:05:13.803 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:05:13.803 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:05:15.838 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:05:15.838 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:05:15.838 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:05:15.838 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:05:15.838 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:05:15.838 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:15.838 | IB TWS socket (1) | Closed. 2025-05-27 21:05:15.853 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:05:15.853 | Interactive Brokers | Disconnected. 2025-05-27 21:05:15.853 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:17.868 | 2025-05-27 21:05:17.868 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-05-27 21:05:17.868 | IB TWS socket (1) | Creating socket. 2025-05-27 21:05:17.868 | IB TWS socket (1) | New receive buffer size: 0 2025-05-27 21:05:17.868 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-05-27 21:05:19.918 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-05-27 21:05:19.918 | IB TWS socket (1) | CloseSocket call. 2025-05-27 21:05:19.918 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-05-27 21:05:19.918 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-05-27 21:05:19.918 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-05-27 21:05:19.918 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-05-27 21:05:19.918 | IB TWS socket (1) | Closed. 2025-05-27 21:05:19.949 | IB TWS socket (0) | CloseSocket call. 2025-05-27 21:05:19.949 | Interactive Brokers | Disconnected. 2025-05-27 21:05:19.949 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. |
| [2025-05-27 20:52:15] |
| John - SC Support - Posts: 40127 |
|
The log shows that Sierra Chart is not able to connect to the TWS software. Is the TWS software actually running? It has to be running on the same computer in order for Sierra Chart to connect to it. If the TWS software is running, then go through the Setup Instructions at the following link to see if there is something that got changed or is not setup properly: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-30 15:59:58] |
| User109115 - Posts: 55 |
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Yes it was running. Even when I rebooted the PC I couldn't connect to TWS. But the next day, without changing anything that I know of, all was fine. Most odd...
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