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Support Board

Date/Time: Tue, 24 Mar 2026 07:02:10 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Invoice details
User352446 		2025-06-02 21:45:33
Sierra_Chart Engineering LPN LP 		1 414
ib problem
User282547 		2025-06-02 21:43:53
John - SC Support LPN LP 		3 450
Eurex and delayed data
User981449 		2025-06-02 21:41:19
John - SC Support LPN LP 		1 507
Delayed Data Despite Subscribing to Sierra Chart Data Package & Connecting to IBKR
jirotrader 		2025-06-02 21:27:27
John - SC Support LPN LP 		1 448
The attached window on the trading DOM
User357195 		2025-06-02 21:25:03
John - SC Support LPN LP 		1 408
Color Bar base on Order Flow
kenshin279 		2025-06-02 21:22:42
John - SC Support LPN LP 		1 384
Adjust minimum width for Graph Draw Types: Price Volume Bars
User832812 		2025-06-02 21:17:07
John - SC Support LPN LP 		5 611
Is there a way to delay even more data from SC data delayed
User919987 		2025-06-02 21:15:43
John - SC Support LPN LP 		3 489
Time Line study and custom text label background color
tokauo 		2025-06-02 21:13:20
John - SC Support LPN LP 		13 1175
problems courrent selected service (list)
User719855 		2025-06-02 21:11:50
John - SC Support LPN LP 		5 576
Replay Orders Not Being Sent
Gradient 		2025-06-02 19:31:55
Gradient LPN LP 		13 926
Account usage time expiring sooner than Package 12 evaluation period
cdnewcomb 		2025-06-02 17:10:47
cdnewcomb LPN LP 		2 563
delayed data
User411320 		2025-06-02 16:24:05
John - SC Support LPN LP 		1 475
Live Trading
User867930 		2025-06-02 16:22:30
John - SC Support LPN LP 		1 513
SOL ON CQG REQUEST
User518718 		2025-06-02 16:09:50
Sierra_Chart Engineering LPN LP 		4 536
Data
Artieb60 		2025-06-02 15:50:09
John - SC Support LPN LP 		1 515
Question about a specific candlestick pattern
Finsilence 		2025-06-02 15:42:59
John - SC Support LPN LP 		1 625
Denali data is delayed even though current on payment of all SC fees
User755495 		2025-06-02 15:35:19
User411320 LPN LP 		3 500
Numbers bars showing zeroes and price not moving
User74018 		2025-06-02 15:26:52
User74018 LPN LP 		1 471
Sierra User info/data sent to online Prop company's
User616054 		2025-06-02 15:21:54
User616054 LPN LP 		4 710
spreadsheet help
User411320 		2025-06-02 14:45:42
User411320 LPN LP 		3 541
[User Discussion] - SST Trade Copier on Mac OS X with Parallels
invincible 		2025-06-02 14:40:47
invincible LPN LP 		0 499
Immediately in 5 ticks of Profit Upon Order Entry?
User871314 		2025-06-02 14:19:27
User871314 LPN LP 		3 478
payment questions
User570934 		2025-06-02 14:10:54
John - SC Support LPN LP 		2 516
quote board data out of sync
ephi144 		2025-06-02 09:42:03
Sierra_Chart Engineering LPN LP 		4 599
Getting Started with Sierra Charts - Clarity Needed
UserH 		2025-06-02 03:06:06
SC Support LPN LP 		1 1098
payment using bitcoin?
User612901 		2025-06-02 01:32:44
Sierra_Chart Engineering LPN LP 		14 1876
Open interest delta bars
chrislopes1403 		2025-06-02 01:32:01
Sierra_Chart Engineering LPN LP 		1 659
Request: Chart Studies Total Millisecond Count
User688525 		2025-06-02 00:10:30
User688525 LPN LP 		0 473
ZifZag Tune UP
User360283 		2025-06-01 22:50:46
User360283 LPN LP 		2 511
Problem with MarketDepthHistoricalChart
User138602 		2025-06-01 19:59:24
Sierra_Chart Engineering LPN LP 		1 516
I have a question about payment
User914996 		2025-06-01 19:45:19
Sierra_Chart Engineering LPN LP 		4 524
Sierra Chart built in trade copier help
David7990 		2025-06-01 15:41:24
Sierra_Chart Engineering LPN LP 		1 676
Restrict the times for which trades will be accepted by SC
bobstone249 		2025-06-01 05:27:11
Sierra_Chart Engineering LPN LP 		1 491
clicked something and lost the right hand corner minimise, drop, and X buttons
User144031 		2025-06-01 05:26:04
Sierra_Chart Engineering LPN LP 		1 513
URGENT - PAYMENT MADE BUT NOT REFLECTING
User872278 		2025-05-31 18:49:20
Sierra_Chart Engineering LPN LP 		4 561
TPO Single Prints
Dom7364 		2025-05-31 18:47:34
Sierra_Chart Engineering LPN LP 		71 9981
Session Range indicator Highlight
alexo2022 		2025-05-30 22:20:50
Tin43 LPN LP 		4 691
Issue with sc.OpenChartOrGetChartReference() – Intraday Chart Timeframe Not Updating
Moogroo 		2025-05-30 22:14:02
Sierra_Chart Engineering LPN LP 		2 669
Can I feed my own data to SC via DTC server AND received market statistics simultaneously?
maxima120 		2025-05-30 21:31:45
Sierra_Chart Engineering LPN LP 		4 1375