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Support Board

Date/Time: Wed, 17 Sep 2025 14:33:37 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Rejected Orders (CQG, AMP)
User114195 		2022-10-11 15:50:27
Sierra_Chart Engineering LPN LP 		9 2408
Please advise on next steps for activating new live account.
Jonathan Newell 		2022-10-11 15:46:58
John - SC Support LPN LP 		1 511
Second Instance no data
Ju17 		2022-10-11 14:50:49
Ju17 LPN LP 		9 756
TPO CHART TIME CONFIGURATION
AMINE BERRECHACH 		2022-10-11 13:50:21
John - SC Support LPN LP 		1 674
[User Discussion] - Spreadsheet formula change a study color
gabriel_demers 		2022-10-11 13:01:57
gabriel_demers LPN LP 		2 568
ES Futures Settlement Price
chart_warrior 		2022-10-11 12:43:51
Sawtooth LPN LP 		2 1143
Problem with Instance 2
nicktrader 		2022-10-11 09:22:32
Sierra_Chart Engineering LPN LP 		3 444
Denali data not coming in while connected to CQG
User647607 		2022-10-11 09:10:54
Sierra_Chart Engineering LPN LP 		3 443
Charts not updating
User953894 		2022-10-11 09:10:26
Sierra_Chart Engineering LPN LP 		1 406
Do not highlight open orders/positions if Hide Values Scale is set to Yes
User852621 		2022-10-11 07:17:34
Sierra_Chart Engineering LPN LP 		1 408
volume indicator
User183724 		2022-10-11 04:32:10
User183724 LPN LP 		2 544
[Programming Help] - ACSIL: Is it possible to set the OrderQuantityButtons Values Programatically?
BlakJak 		2022-10-11 02:47:16
BlakJak LPN LP 		1 465
Title bar missing
User459170 		2022-10-11 00:54:00
User459170 LPN LP 		5 1132
Assigning a hotkey to a study (anchored vwap)
User525965 		2022-10-11 00:53:38
User525965 LPN LP 		4 700
Adding a study to custom Study Button
User29419 		2022-10-10 21:26:36
John - SC Support LPN LP 		1 436
Load three days - not 6 months
Jupitersbay 		2022-10-10 21:20:51
John - SC Support LPN LP 		1 458
not receiving data
jrttrading 		2022-10-10 21:16:02
John - SC Support LPN LP 		1 400
How to unlink study to the automatic scale range of a chart
HavocTrading 		2022-10-10 21:05:36
John - SC Support LPN LP 		1 484
Not Live Data and no Number bars
User825481 		2022-10-10 20:47:53
John - SC Support LPN LP 		1 386
synchronized between computers via the internet
Hopeman 		2022-10-10 18:37:23
Hopeman LPN LP 		2 509
Best server provider to run SC in Aurora data center
markj 		2022-10-10 18:02:57
SC Support LPN LP 		11 1561
No realtime data
YogiBear 		2022-10-10 17:58:20
John - SC Support LPN LP 		1 376
Problem with rithmic
tunesirodolfo 		2022-10-10 17:27:51
John - SC Support LPN LP 		1 386
Dom not loading/ charts not updating
Brad Haven 		2022-10-10 17:26:16
John - SC Support LPN LP 		1 411
Data frozen
Zeth99 		2022-10-10 17:24:48
John - SC Support LPN LP 		1 404
Version 10 cant be downloaded
Iris Cohen 		2022-10-10 17:24:15
John - SC Support LPN LP 		1 376
Real time futures data
Joep Hoffmann 		2022-10-10 17:19:10
John - SC Support LPN LP 		1 399
Requirements
User577801 		2022-10-10 17:12:05
Sierra_Chart Engineering LPN LP 		2 419
simultaneously draw
SchulzMatthias 		2022-10-10 17:06:56
John - SC Support LPN LP 		1 376
HI
User698182 		2022-10-10 17:05:46
John - SC Support LPN LP 		1 418
Sierra Chart is slow/jerky (only in one chartbook)
StanThompson94 		2022-10-10 17:01:36
John - SC Support LPN LP 		1 679
why can't I get CME btc futures charts to work
User849502 		2022-10-10 16:40:47
John - SC Support LPN LP 		1 513
TPO Range (session high/low) extension lines
Whacky 		2022-10-10 16:28:36
John - SC Support LPN LP 		1 783
updated to level 10 but no market profile
User21339 		2022-10-10 16:25:20
John - SC Support LPN LP 		1 438
Tile As Grid - not covering minimized windows
user_xyz 		2022-10-10 16:19:51
John - SC Support LPN LP 		1 492
Data presentation is wrong
User695264 		2022-10-10 16:17:46
User911458 LPN LP 		12 2431
Charts Locked Up and Now Sub Instance Won't Connect
HeidiT 		2022-10-10 15:43:08
Sierra_Chart Engineering LPN LP 		3 620