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Support Board

Date/Time: Wed, 05 Nov 2025 10:55:38 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
User Login/Logout Activity Log
User688525 		2022-11-14 21:47:43
User688525 LPN LP 		2 616
Chartbook
User575399 		2022-11-14 20:51:10
Sierra_Chart Engineering LPN LP 		1 443
Sierra Chart is lagging and refreshes every few seconds
TekinTrading 		2022-11-14 19:58:40
Sierra_Chart Engineering LPN LP 		2 460
Highlight Range (week/month/etc)
chart_warrior 		2022-11-14 19:06:32
John - SC Support LPN LP 		4 568
Data Service package -Minimum
User202227 		2022-11-14 19:03:50
John - SC Support LPN LP 		5 1167
Account Setup - IB/Denali
User624595 		2022-11-14 18:49:50
Sierra_Chart Engineering LPN LP 		1 474
chart stuck downloading historical data and waiting on historical data
User988253 		2022-11-14 18:48:57
Sierra_Chart Engineering LPN LP 		6 878
Symbols
User72965 		2022-11-14 18:48:46
John - SC Support LPN LP 		2 508
Symbol
User72965 		2022-11-14 18:48:26
John - SC Support LPN LP 		2 602
AV-BV-AP
User179004 		2022-11-14 18:42:48
John - SC Support LPN LP 		1 704
[Programming Help] - Coverting old chartbooks
SFJ 		2022-11-14 18:38:05
John - SC Support LPN LP 		1 511
can't download cme data, can't trade!
stephenhunter10 		2022-11-14 18:16:58
Sierra_Chart Engineering LPN LP 		1 602
is Denali working with IB since the symbol update
michelh 		2022-11-14 18:15:51
Sierra_Chart Engineering LPN LP 		1 469
Trial End and Renewal Help
SFJ 		2022-11-14 18:09:49
John - SC Support LPN LP 		1 656
[Locked] - Solving Slow/Nonresponsive Historical Data Downloads
Sierra Chart Engineering 		2022-11-14 17:59:01
Sierra Chart Engineering LPN LP 		0 4589
(solved) the market depth historical graph
d9e5c763 		2022-11-14 17:56:40
John - SC Support LPN LP 		1 769
Regarding IB Symbol Changes that just took affect (support thread link in body)
la_twiz 		2022-11-14 17:00:49
Sierra_Chart Engineering LPN LP 		2 647
Converting Older Chartbooks
User624595 		2022-11-14 16:50:49
John - SC Support LPN LP 		1 670
large number gillion suffix have 3 decimal 12.123G insteand of 2 decimal 12.12G
User686802 		2022-11-14 16:44:28
John - SC Support LPN LP 		1 637
Real time Sierra charts
User624168 		2022-11-14 16:19:29
John - SC Support LPN LP 		7 742
Trade volume time & sales color highlight
fish4trout 		2022-11-14 16:09:08
John - SC Support LPN LP 		3 1125
[User Discussion] - 10 - Integrated Standard (Monthly) / Numbers Bars Calculated Values / Problem
User871209 		2022-11-14 16:00:29
Sierra_Chart Engineering LPN LP 		2 586
Volume by Price - Error in study
aseef 		2022-11-14 15:59:25
John - SC Support LPN LP 		1 473
Symbols
User72965 		2022-11-14 15:56:56
Sierra_Chart Engineering LPN LP 		2 422
Data Spike Help
rwilliams1 		2022-11-14 15:26:06
John - SC Support LPN LP 		9 687
No Data
User531621 		2022-11-14 15:19:47
John - SC Support LPN LP 		3 473
FUTURES FOREX LIVE DATA
hairulez79 		2022-11-14 14:32:28
SC Support LPN LP 		3 714
Clearing Recent Bid/Ask volume
Steve Leon 		2022-11-14 14:24:15
Steve Leon LPN LP 		1 632
Downloading data. Why so complex?
User132988 		2022-11-14 14:08:26
User132988 LPN LP 		2 431
Value Area Calculation
User745741 		2022-11-14 12:45:00
Sierra_Chart Engineering LPN LP 		1 993
Data denali
User980952 		2022-11-14 11:30:06
Sierra_Chart Engineering LPN LP 		1 479
Candles are missing from the graph.
Ferenc Reischig 		2022-11-14 11:12:02
Sierra_Chart Engineering LPN LP 		1 489
Numbers bar profile POC
User484554 		2022-11-14 11:11:56
ticinotrader LPN LP 		1 505
Symbols
User72965 		2022-11-14 10:58:45
Sierra_Chart Engineering LPN LP 		2 584
simulated feed and market orders
User61576 		2022-11-14 10:49:57
Sierra_Chart Engineering LPN LP 		1 509
Getting this error
User200390 		2022-11-14 10:47:38
Sierra_Chart Engineering LPN LP 		2 498
[User Discussion] - Sierra on Mac M1 (software freezes after moving chart window)
User872151 		2022-11-14 10:22:54
User872151 LPN LP 		0 434
Can't use chart trade with E6 futures
User01337 		2022-11-14 10:18:39
Sierra_Chart Engineering LPN LP 		7 627
[User Discussion] - Draw Horizontal Lines Multiple charts
User375840 		2022-11-14 06:29:04
User519569 LPN LP 		2 2874