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Support Board

Date/Time: Wed, 07 Oct 2026 13:29:16 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Delayed data
User842770 		2025-05-02 19:53:07
John - SC Support LPN LP 		3 1009
Question About Balance Not Updating in Sierra Chart
User144295 		2025-05-02 19:46:55
User144295 LPN LP 		6 891
Candles Stopped printing today.
User136282 		2025-05-02 19:30:30
John - SC Support LPN LP 		2 606
Hoy to copy Rel Vol value (number in %) to another chart
User883596 		2025-05-02 19:18:39
John - SC Support LPN LP 		1 519
Profondeur du DOM
floLeva 		2025-05-02 19:16:04
John - SC Support LPN LP 		1 503
Exchange Not Authorized
Gradient 		2025-05-02 19:06:47
John - SC Support LPN LP 		4 839
Historical Intraday Data Download Failed
B_Mohammed 		2025-05-02 19:03:46
B_Mohammed LPN LP 		2 672
Downloading Data issues
K-1 		2025-05-02 18:52:45
John - SC Support LPN LP 		1 550
Bollinger Bands restart calc at session open
User512353 		2025-05-02 18:42:34
John - SC Support LPN LP 		3 654
unable to verify sierra account name/username when doing live trading setup request AMP
User380380 		2025-05-02 17:47:27
Sierra_Chart Engineering LPN LP 		1 615
Unable to edit bar OHLC data
User763335 		2025-05-02 17:26:18
User763335 LPN LP 		2 621
Daily chart bars go: Sunday, Monday, Tuesday, Wednesday, Thursday.
Bennett_Cap 		2025-05-02 17:10:27
John - SC Support LPN LP 		6 880
Services Deactivated at end of month, but unable to reactivate after payment.
HWRsolutions 		2025-05-02 17:04:57
John - SC Support LPN LP 		1 536
time stamp and data delayed by 10 minutes
Betoune89 		2025-05-02 16:55:31
John - SC Support LPN LP 		3 1308
[Programming Help] - Chart didn't update properly even after delete and download
CDang 		2025-05-02 16:25:34
John - SC Support LPN LP 		1 541
How to remove these green lines
User556049 		2025-05-02 16:23:14
John - SC Support LPN LP 		1 524
I'm not receiving Real Time Data
Technique 		2025-05-02 16:13:08
Sierra_Chart Engineering LPN LP 		1 591
[Programming Help] - Data isn't working.
Greg Gibson 		2025-05-02 16:10:33
Sierra_Chart Engineering LPN LP 		1 608
[User Discussion] - APEX - Rithmic RT Drawdown Warning!
User993067 		2025-05-02 15:44:57
Cesium LPN LP 		1 579
Request: Autoscale the Chart DOM and DOM Bid/Ask Volume Bars
ticinotrader 		2025-05-02 15:41:29
auron990 LPN LP 		6 2488
Order Timed out waiting for a response
User421654 		2025-05-02 14:16:22
Sierra_Chart Engineering LPN LP 		2 567
Trading Evaluator order not allowed dispate all symbols enabled
aknsyu71@gmail 		2025-05-02 13:45:29
aknsyu71@gmail LPN LP 		1 566
Drawings across linked charts not accurate.
lmahonefutures 		2025-05-02 13:25:53
User431178 LPN LP 		2 605
Volume At Price
User969241 		2025-05-01 20:50:37
John - SC Support LPN LP 		7 821
AMP Futures + Denali + Teton
trader88 		2025-05-01 20:15:32
trader88 LPN LP 		8 5689
Bar period displayed on chart
User525965 		2025-05-01 19:50:50
John - SC Support LPN LP 		1 1597
Quotes for CFE products not updating in quoteboard
user_xyz 		2025-05-01 18:22:22
user_xyz LPN LP 		2 615
Countdown Timer Alert
TomasVill 		2025-05-01 18:20:57
John - SC Support LPN LP 		8 2026
Place a bracket with the keyboard
derethor 		2025-05-01 18:06:41
John - SC Support LPN LP 		1 605
[Programming Help] - SierraChart after PC died
AceCD 		2025-05-01 17:51:54
John - SC Support LPN LP 		1 580
Countdown Timer Issue
TheMatadorTrader 		2025-05-01 17:39:55
User35525 LPN LP 		2 782
count down timer
SafSaf 		2025-05-01 17:09:33
User35525 LPN LP 		2 804
Countdown Timer Different on same chartbook
TheMatadorTrader 		2025-05-01 17:08:22
User35525 LPN LP 		10 1402
Data issue
maxm1987 		2025-05-01 16:47:23
maxm1987 LPN LP 		2 540
Denali intraday data
User597995 		2025-05-01 14:31:46
John - SC Support LPN LP 		1 560
Trading Evaluator Order Reject: Trade Account is read only
Benjils415 		2025-05-01 14:12:14
Benjils415 LPN LP 		1 603
Empty charts
User137622 		2025-05-01 14:08:42
John - SC Support LPN LP 		1 645
Chart in Charbook scaling issue
bodzhar 		2025-05-01 14:05:36
John - SC Support LPN LP 		1 536