Support Board
Date/Time: Fri, 13 Mar 2026 17:35:25 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
how to connect?
User930387 |
2026-02-09 18:21:12
John - SC Support LPN LP |
1 | 108 |
|
[User Discussion] - free trial inquiry
User582903 |
2026-02-09 18:18:21
John - SC Support LPN LP |
2 | 140 |
|
Data Off/different from other data feed
User388695 |
2026-02-09 18:10:48
John - SC Support LPN LP |
4 | 199 |
|
Failing with Windows error 10061 (connection refused)
User201995 |
2026-02-09 18:03:31
Sierra_Chart Engineering LPN LP |
2 | 112 |
|
gold and silver ratio chart
whats1thingnow |
2026-02-09 18:00:13
Sierra_Chart Engineering LPN LP |
2 | 185 |
|
display exhaustion
costas psarrou32 |
2026-02-09 17:01:45
John - SC Support LPN LP |
3 | 2389 |
|
Missing NPP folder in current Version
User722958 |
2026-02-09 16:54:24
John - SC Support LPN LP |
1 | 107 |
|
Bar Numbering Indicator
User756716 |
2026-02-09 16:17:26
John - SC Support LPN LP |
7 | 583 |
|
Need help to capture Low Bid Col & Low Ask Volume
RK123 |
2026-02-09 16:16:38
John - SC Support LPN LP |
1 | 116 |
|
Trade Dom Color Questions
EquanimousTrading |
2026-02-09 16:13:11
John - SC Support LPN LP |
3 | 695 |
|
Entry price multiplied 1000 times on a micro contract
User554292 |
2026-02-09 16:10:25
Sierra_Chart Engineering LPN LP |
3 | 136 |
|
Trial - Studies not loading in Package 11
User736403 |
2026-02-09 16:08:13
John - SC Support LPN LP |
1 | 93 |
|
Download Failed
James D |
2026-02-09 16:03:26
John - SC Support LPN LP |
1 | 96 |
|
no connection to Teton webbase
User692627 |
2026-02-09 15:34:58
Sierra_Chart Engineering LPN LP |
1 | 113 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-09 15:05:54
Sierra_Chart Engineering LPN LP |
16 | 357 |
|
Serious issue with opening spreadsheets after updating to version 2878
Fabio |
2026-02-09 13:56:35
Fabio LPN LP |
3 | 126 |
|
Compact tool value issue after update to 2878 version.
Fabio |
2026-02-09 05:38:26
Sierra_Chart Engineering LPN LP |
5 | 194 |
|
show unused (unassigned/inactive) chart link number
whats1thingnow |
2026-02-09 03:39:11
whats1thingnow LPN LP |
5 | 1085 |
|
How to make tick compression work along with VBP study on the DOM
User350373 |
2026-02-09 01:21:36
User350373 LPN LP |
4 | 200 |
|
data feed not connecting and DOM shows wrong acct number
User953115 |
2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP |
1 | 112 |
|
Version 2878 major bug
nicktrader |
2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP |
10 | 245 |
|
DOM: price column
User76183 |
2026-02-08 17:30:37
BTFly LPN LP |
22 | 4110 |
|
DOM recenters on chart scroll even though that setting is set to NO
User350373 |
2026-02-08 09:12:38
User350373 LPN LP |
1 | 85 |
|
Why is my data delayed?
MitchandSoph |
2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP |
15 | 3618 |
|
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 |
2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP |
4 | 161 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP |
5 | 170 |
|
Friday 2-6-26 Chart Glitch
User793675 |
2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP |
2 | 211 |
|
One click cancel pending orders on order book/DOM
User528294 |
2026-02-07 19:42:19
BTFly LPN LP |
2 | 358 |
|
Historical market depth not wroking
User30743 |
2026-02-07 09:18:47
User30743 LPN LP |
9 | 261 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 141 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 655 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 199 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 281 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 300 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 163 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 147 |