Support Board
Date/Time: Wed, 11 Nov 2026 19:17:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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Payment charged but still pending – Account Support Ticket 1789981654574029129
Khem |
2026-09-21 16:47:01
John - SC Support LPN LP |
1 | 225 |
|
Prop account with Data feed Denali
aftmassi |
2026-09-21 16:41:09
John - SC Support LPN LP |
2 | 244 |
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[Programming Help] - Can't seem to be able to build a dll.
usgvince |
2026-09-21 15:57:36
John - SC Support LPN LP |
1 | 241 |
|
Is it possible to see the spread on the DOM using the Current Traded Bid and Ask Columns?
jsandlan |
2026-09-21 15:32:15
John - SC Support LPN LP |
1 | 243 |
|
Historical intraday data availability for SPX, RUT, GLD, SLV, USO
jose210303 |
2026-09-21 14:53:04
John - SC Support LPN LP |
1 | 421 |
|
Draw Anchored VWAP loses anchor handle after loading a Study Collection
User972483 |
2026-09-21 14:27:16
John - SC Support LPN LP |
3 | 348 |
|
Trial time restoration request
User325100 |
2026-09-21 06:50:40
Sierra_Chart Engineering LPN LP |
1 | 227 |
|
HotKeys
User563703 |
2026-09-20 22:17:13
Sierra_Chart Engineering LPN LP |
3 | 366 |
|
Increase box numbers background 'padding' size
J DIDDY |
2026-09-20 21:48:28
J DIDDY LPN LP |
2 | 229 |
|
Stop Order query
Jimmyy |
2026-09-20 17:49:29
Sierra_Chart Engineering LPN LP |
3 | 312 |
|
CFD FXCM - 10USNote not working - Denali Data
Rui S |
2026-09-20 17:26:05
Sierra_Chart Engineering LPN LP |
3 | 243 |
|
VIX_CGI (Volatility Index) Not Appearing
User988582 |
2026-09-20 16:48:53
Sierra_Chart Engineering LPN LP |
5 | 294 |
|
CME non Professional Data Authorization with Prop Firm Account
mazid saifi |
2026-09-20 06:25:07
Sierra_Chart Engineering LPN LP |
2 | 334 |
|
Associate a search filter with all list boxes
RetardedJimSimons |
2026-09-19 21:51:55
Sierra_Chart Engineering LPN LP |
1 | 229 |
|
[Programming Help] - Countdown Timer
NdeFirmian |
2026-09-19 12:25:51
user2732 LPN LP |
2 | 344 |
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[User Discussion] - Can I use Sierra Chart with the prop firm TakeProfitTrader that uses Rithmic?
Sivle |
2026-09-19 12:22:02
user2732 LPN LP |
9 | 1980 |
|
Custom studi not working after- Market Data feed Changes, Required Update in December 2026
User877866 |
2026-09-19 11:39:20
User877866 LPN LP |
3 | 372 |
|
drawing tool TC's and defaults
User57210 |
2026-09-19 11:25:42
nive74 LPN LP |
20 | 5303 |
|
no data
Robert Wojczak |
2026-09-18 17:04:03
John - SC Support LPN LP |
5 | 264 |
|
Control bar buttons
User158338 |
2026-09-18 14:45:52
John - SC Support LPN LP |
1 | 240 |
|
Rithmic Direct - DTC: permission denied at logon (Lucid Trading), works in R|Trader
jbaunez |
2026-09-18 14:25:09
John - SC Support LPN LP |
2 | 455 |
|
historial data KO
User311760 |
2026-09-18 14:20:15
John - SC Support LPN LP |
3 | 290 |
|
Connecting Takion API with Sierra Chart for MarketSorter symbol linking
KOT1313 |
2026-09-18 14:17:44
John - SC Support LPN LP |
1 | 232 |
|
MARKET STATISTICS ARE NOT POPULATING
User998250 |
2026-09-18 06:11:23
Sierra_Chart Engineering LPN LP |
1 | 262 |
|
NNQ and NES market data and trading access
User021821 |
2026-09-17 22:03:39
Sierra_Chart Engineering LPN LP |
1 | 375 |
|
NES (E-mini S&P 500 Nano) missing from CME symbol list
User131476 |
2026-09-17 22:02:19
Sierra_Chart Engineering LPN LP |
3 | 331 |
|
[Programming Help] - ACSIL can read live position but not attached stop/target orders - Account Support Ticket
User771382 |
2026-09-17 22:00:37
Sierra_Chart Engineering LPN LP |
2 | 452 |
|
Intermittent blank/disappearing value in the Bid Market Depth Pulling/Stacking column
SidN313 |
2026-09-17 19:36:02
John - SC Support LPN LP |
7 | 393 |
|
Rithmic Market depth data streaming freeze
SidN313 |
2026-09-17 15:56:24
John - SC Support LPN LP |
5 | 630 |
|
ACSIL replay: can VolumeAtPrice snapshots identify prices traded after an intrabar signal?
User432003 |
2026-09-17 15:55:46
John - SC Support LPN LP |
1 | 306 |
|
Volume Per Second as a Candlestick
User272030 |
2026-09-17 15:24:23
John - SC Support LPN LP |
4 | 400 |
|
Request to Cancel my Subscription
gsvector24 |
2026-09-17 15:02:17
John - SC Support LPN LP |
1 | 271 |
|
Issue with the “Ignore Quantity on Load Configuration” Setting
Deenius |
2026-09-17 05:03:25
Sierra_Chart Engineering LPN LP |
1 | 255 |
|
Not able to see right side of chart (huge margin space)
User558370 |
2026-09-17 04:42:31
TraderBake LPN LP |
2 | 478 |
|
[Locked] - ZNU12-CBOT historical SCID timestamps reverse after a fresh SC Data download
Thiag094 |
2026-09-17 04:22:43
Sierra_Chart Engineering LPN LP |
1 | 341 |
|
scsf_Parabolic in Studies.cpp seems broken with v2950 changes
User719512 |
2026-09-17 04:13:49
Sierra_Chart Engineering LPN LP |
4 | 321 |