Support Board
Date/Time: Thu, 08 Oct 2026 09:27:14 +0000
File → Send File to User returns HTTP error despite SUCCESS response
View Count: 115
| [2026-10-03 11:42:32] |
| User751877 - Posts: 1 |
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Sierra Chart v2957. When using File → Send File to User with an .scss spreadsheet, the recipient does not receive the file. Message Log: HTTP error uploading file to be sent to user. Response: {"Status":"SUCCESS","Message":"","Retry":0} | HTTP status: Request completed with the HTTP response status code 200. File Sharing documentation says a successful upload should instead report: File to be sent to user successfully uploaded. Recipient has already accepted files from my account. Is this a client/server response parsing issue? |
| [2026-10-05 22:54:45] |
| Sierra_Chart Engineering - Posts: 25103 |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-06 13:41:50] |
| Sierra_Chart Engineering - Posts: 25103 |
|
This has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-07 21:04:55] |
| Sierra_Chart Engineering - Posts: 25103 |
|
There actually was a remaining issue related to this. It is now resolved as of about 3 PM Eastern today. There was a problem that arose back in September related to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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