Support Board
Date/Time: Sat, 14 Nov 2026 22:08:09 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Automatic monthly payments
User273277 |
2026-09-29 10:24:07
User946479 LPN LP |
3 | 1482 |
|
Foot print question
User922418 |
2026-09-28 21:02:44
John - SC Support LPN LP |
5 | 304 |
|
Cancel subscription, data feed, and request refund
User636771 |
2026-09-28 20:56:13
John - SC Support LPN LP |
1 | 264 |
|
Feature Request: Custom Color-Coding for Alerts in Alerts Log / Alert Manager
User877866 |
2026-09-28 16:14:28
John - SC Support LPN LP |
1 | 558 |
|
Question about MBO Data and Market Order IDs
Sivle |
2026-09-28 16:05:49
John - SC Support LPN LP |
1 | 362 |
|
Free trial.
User461231 |
2026-09-28 15:57:24
John - SC Support LPN LP |
1 | 299 |
|
data doesnt load when i log in
User870729 |
2026-09-28 15:55:30
John - SC Support LPN LP |
1 | 229 |
|
EUREX missing from trial
User237697 |
2026-09-28 14:39:34
John - SC Support LPN LP |
3 | 387 |
|
Last traded bid/ask not showing on compressed ladder
cherioJJ |
2026-09-28 12:05:34
cherioJJ LPN LP |
1 | 224 |
|
Change my background chart in black
User751630 |
2026-09-28 06:13:12
User751630 LPN LP |
3 | 317 |
|
Account
Alekkulatti |
2026-09-28 04:35:19
Sierra_Chart Engineering LPN LP |
2 | 244 |
|
Trading DOM: Chart Values/Crosshair remains active after switching tools
MarkusK |
2026-09-28 03:34:18
MarkusK LPN LP |
6 | 329 |
|
Unable to Dowload the platform
User130749 |
2026-09-27 21:01:56
Sierra_Chart Engineering LPN LP |
1 | 221 |
|
Logon error: Connection Limit Exceeded?
Using SC Since 2020 |
2026-09-27 17:59:17
Using SC Since 2020 LPN LP |
5 | 294 |
|
v2960 forced DLL compile?
TriStar Trading |
2026-09-27 17:30:04
Sierra_Chart Engineering LPN LP |
1 | 295 |
|
Package 3 — Historical MNQ tick data coverage and export
User872460 |
2026-09-27 16:15:46
Sierra_Chart Engineering LPN LP |
1 | 364 |
|
[Programming Help] - GC Delayed Market Depth Data for Personal ACSIL Automated Strategy
User999299 |
2026-09-27 15:51:57
Sierra_Chart Engineering LPN LP |
1 | 398 |
|
Tools for Sierra
User379398 |
2026-09-27 15:24:57
Sierra_Chart Engineering LPN LP |
1 | 262 |
|
Unable to use Replay feature with MBO data on charts
Sivle |
2026-09-27 12:04:16
User431178 LPN LP |
1 | 362 |
|
F1 Key Cannot Be Used as a Keyboard Shortcut
Deenius |
2026-09-26 23:34:13
Sierra_Chart Engineering LPN LP |
2 | 261 |
|
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading |
2026-09-26 22:49:24
Sierra_Chart Engineering LPN LP |
23 | 2037 |
|
Trial account restricted - charts are blank
User539965 |
2026-09-26 22:32:52
Sierra_Chart Engineering LPN LP |
1 | 524 |
|
Trial Account Restricted — Unable to Connect to SC Data
User368587 |
2026-09-26 22:32:18
Sierra_Chart Engineering LPN LP |
1 | 395 |
|
Interesting: MCP to connect Claude to Sierra
Calculus |
2026-09-26 10:05:33
Calculus LPN LP |
0 | 390 |
|
chart values/ cross hair tool
User531621 |
2026-09-25 22:20:46
User531621 LPN LP |
16 | 474 |
|
XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav |
2026-09-25 21:21:46
Sierra_Chart Engineering LPN LP |
3 | 258 |
|
Plotting from Spreadsheet Study
User841161 |
2026-09-25 19:36:56
User841161 LPN LP |
2 | 266 |
|
Services
JP4INV |
2026-09-25 18:41:55
John - SC Support LPN LP |
1 | 321 |
|
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512 |
2026-09-25 18:34:50
Sierra_Chart Engineering LPN LP |
2 | 373 |
|
I OPENED AN ACCOUNT ALTHOUGH MY TRIAL IS ACTIVE ACCOUNT IS RESTRICTED
User201206 |
2026-09-25 18:30:32
John - SC Support LPN LP |
1 | 326 |
|
Request for Trial Period Restore Account name Faisal85
Faisal Shabbir |
2026-09-25 18:25:40
John - SC Support LPN LP |
4 | 280 |
|
TRIAL Activation "Not Connected"
floofem |
2026-09-25 17:20:46
SC Support LPN LP |
7 | 639 |
|
Setting study DLL module function objects to indicate DLL is not loaded
User153286 |
2026-09-25 17:05:01
User153286 LPN LP |
5 | 353 |
|
Delay of data
User406746 |
2026-09-25 17:04:52
John - SC Support LPN LP |
1 | 252 |
|
GDI Drawing Custom Study Broken After Updating Sierra Charts
mnill |
2026-09-25 16:56:06
User719512 LPN LP |
2 | 326 |
|
Data Still Delayed
User801986 |
2026-09-25 16:06:01
John - SC Support LPN LP |
4 | 263 |
|
MY TRIAL ENDED BEFORE I EVEN USED IT
masked01 |
2026-09-25 16:03:45
John - SC Support LPN LP |
1 | 270 |
|
Merged TPOs highlighted?
User966246 |
2026-09-25 15:32:48
John - SC Support LPN LP |
1 | 225 |