Support Board
Date/Time: Sun, 08 Mar 2026 07:13:40 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
DOM recenters on chart scroll even though that setting is set to NO
User350373 |
2026-02-08 09:12:38
User350373 LPN LP |
1 | 81 |
|
Why is my data delayed?
MitchandSoph |
2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP |
15 | 3561 |
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Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 |
2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP |
4 | 155 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP |
5 | 164 |
|
Friday 2-6-26 Chart Glitch
User793675 |
2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP |
2 | 205 |
|
One click cancel pending orders on order book/DOM
User528294 |
2026-02-07 19:42:19
BTFly LPN LP |
2 | 353 |
|
Historical market depth not wroking
User30743 |
2026-02-07 09:18:47
User30743 LPN LP |
9 | 252 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 134 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 631 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 191 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1579 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 272 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 287 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 157 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 142 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 91 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 137 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 200 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 109 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 137 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 103 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 115 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 110 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 101 |
|
to add Gold
User266447 |
2026-02-06 16:16:08
John - SC Support LPN LP |
1 | 106 |
|
Simple Moving Average 400 not showing on certain bar periods
User840964 |
2026-02-06 16:13:24
User840964 LPN LP |
2 | 81 |
|
MNQ data is delayed significantly started yesterday
User488241 |
2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP |
2 | 188 |
|
Chart DOM – Displaying Pulling/Stacking Totals
wecanread |
2026-02-06 15:50:50
John - SC Support LPN LP |
1 | 115 |
|
Control Bar Commands for
TraderBake |
2026-02-06 15:46:41
John - SC Support LPN LP |
1 | 94 |
|
Wacky Volume Data
ROI+ |
2026-02-06 15:42:21
John - SC Support LPN LP |
1 | 89 |
|
Auto adjust with hotkey for order entry to retracement tool
cfuture |
2026-02-06 15:37:03
John - SC Support LPN LP |
1 | 90 |
|
CANT GET FULL DAY INFO
Crtfyd |
2026-02-06 15:35:02
John - SC Support LPN LP |
5 | 146 |
|
Time sync problems
User474409 |
2026-02-06 14:56:17
User474409 LPN LP |
0 | 95 |
|
data NQ
User473031 |
2026-02-06 14:51:07
User473031 LPN LP |
0 | 77 |
|
PLEASE allow users to use CQG as backup CME data when Denali malfunctions like today!
User753428 |
2026-02-06 14:46:04
User753428 LPN LP |
0 | 85 |
|
First 1 minute lag on Sierra Charts
stockgurutrades |
2026-02-06 14:45:35
stockgurutrades LPN LP |
0 | 79 |