Support Board
Date/Time: Tue, 20 Oct 2026 01:43:53 +0000
Not Connected (In Red) Message - with Free Trial Start Up
View Count: 33
| [2026-10-19 18:55:07] |
| User510765 - Posts: 1 |
|
After creating a Free Trial Account, I see the Not Connected message. I've tried everything that I can think of....Exit/LogOut. Log back in. Verified login & password - no errors there. Thanks everyone! |
| [2026-10-19 19:10:35] |
| John - SC Support - Posts: 48259 |
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You need to verify your email address in order to use the Trial. You can take care of this here: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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