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Date/Time: Wed, 24 Dec 2025 03:24:19 +0000

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Plans for Multi-Factor Authentication?

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[2025-12-07 09:01:08] #25 [Go To First Post]
Sierra_Chart Engineering - Posts: 21954
You can use any kind of an authenticator app that generate one-time passwords. Even one on a mobile phone. There are many of them available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-07 14:57:14] #26 [Go To First Post]
User925540 - Posts: 131
Ok, so how would it work? Let's say the user download/use Microsoft's (your favorite supplier) authenticator on their phone, they would need to scan a QR or insert a code manually that would setup the authenticator to generate the TOTP. SC will provide that QR/code to the authenticator or will the user need ANOTHER 3rd party software for that?

[2025-12-08 15:49:55] #27 [Go To First Post]
John - SC Support - Posts: 43600
The Sierra Chart website generates the QR code that you scan using your chosen authenticator. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-08 23:29:17] #28 [Go To First Post]
User925540 - Posts: 131
That sounds good. Even more secure than email in that case. Thank you!

[2025-12-19 19:33:10] #29 [Go To First Post]
User925540 - Posts: 131
Just wanted to thank you once again, I've checked this out in the latest prerelease, it works perfectly with authenticator apps on both the web and desktop logins.

[2025-12-19 20:58:54] #30 [Go To First Post]
Sierra_Chart Engineering - Posts: 21954
This is good. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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