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Support Board

Date/Time: Sat, 13 Jun 2026 01:32:03 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Activating data packages
User967852 		2020-12-31 18:38:21
Sierra Chart Engineering LPN LP 		2 772
NISS-NYSE help.
User731023 		2020-12-31 18:36:16
Sierra Chart Engineering LPN LP 		3 1012
Change exchange
User778035 		2020-12-31 18:33:31
Sierra Chart Engineering LPN LP 		3 846
bonds 29/12
User518511 		2020-12-31 18:16:55
Sierra Chart Engineering LPN LP 		4 812
Slow Data Download - Interactivebrokers
rash1971 		2020-12-31 17:51:43
Sierra Chart Engineering LPN LP 		3 1481
[User Discussion] - Denali Charge
User750920 		2020-12-31 16:29:50
User750920 LPN LP 		0 780
Q: Footprint Chart Colors and Volume at Price Multiples.
Shawn J 		2020-12-31 14:31:10
John - SC Support LPN LP 		5 1372
Tradovate with sierra
garcia9808 		2020-12-31 10:42:40
Sierra Chart Engineering LPN LP 		1 1644
Sierra Chart Order Routing Service
User812728 		2020-12-31 10:41:41
Sierra Chart Engineering LPN LP 		1 811
Real-time Data Not Updating -- seeing delayed data instead
GlasperlenSpieler 		2020-12-31 10:09:49
GlasperlenSpieler LPN LP 		2 832
Force save message log to file to start a new file
jwick 		2020-12-31 09:03:27
Sierra Chart Engineering LPN LP 		1 684
Historical Data/Chart issue
User445496 		2020-12-31 08:57:59
Sierra Chart Engineering LPN LP 		3 886
[Trade Window] Font Issue/Problem
SavantTrader 		2020-12-31 06:06:56
Sierra Chart Engineering LPN LP 		2 891
Historical Data still not loading with updated version
User8135477 		2020-12-31 04:07:03
Sierra Chart Engineering LPN LP 		7 1808
ICE Exchange traded spreads - 'User login failed'
EpictetusI 		2020-12-31 03:44:24
Sierra Chart Engineering LPN LP 		1 989
Chart not showing all bars
jason Pate 		2020-12-31 00:23:21
Sierra Chart Engineering LPN LP 		3 951
Order Routing Servers
tobi 		2020-12-30 23:27:39
Sierra Chart Engineering LPN LP 		3 739
[User Discussion] - Slippage using IB
User820318 		2020-12-30 23:21:37
User820318 LPN LP 		1 765
3 questions - making the OHLC bar wider + 2 other questions?
AC136339 		2020-12-30 21:34:18
John - SC Support LPN LP 		3 707
Error downloading historical Daily data
User945300 		2020-12-30 21:28:50
John - SC Support LPN LP 		3 670
AMP+Sierra. Data Rates and Depth of Market.
Folias 		2020-12-30 21:17:27
SC Support LPN LP 		1 1243
Tick Charts
User509820 		2020-12-30 21:03:41
Sierra Chart Engineering LPN LP 		2 766
How to Constantly scan a watchlist in watchlist mode.
GravisHTG 		2020-12-30 20:56:10
Sierra Chart Engineering LPN LP 		1 1192
No Exchanges Active message.
User750920 		2020-12-30 20:54:30
Sierra Chart Engineering LPN LP 		3 770
missing data
User900275 		2020-12-30 20:48:07
Sierra Chart Engineering LPN LP 		16 1136
Data Services
User480764 		2020-12-30 20:43:01
Sierra Chart Engineering LPN LP 		1 760
Error downloading historical Intraday data
seandunaway 		2020-12-30 20:29:43
SC Support LPN LP 		13 1504
how can I trade using my SC subscription and my ampfuture accoun
franmadrid 		2020-12-30 20:21:08
Sierra Chart Engineering LPN LP 		1 648
LANGUAGE PROBLEM
Laurunrun 		2020-12-30 19:32:48
Sierra Chart Engineering LPN LP 		1 738
NumberBars Color
Zazza.83 		2020-12-30 19:20:45
User181185 LPN LP 		4 728
All stop orders converted to stop-limit
User914757 		2020-12-30 18:50:37
User914757 LPN LP 		3 2049
Receiving Live Data from Exchanges I Did Not Request from AMP Global Clearing
monk 		2020-12-30 17:16:29
John - SC Support LPN LP 		1 749
Sierra license without brocker account
User804196 		2020-12-30 16:37:17
SC Support LPN LP 		4 885
Accessing Live data
User167777 		2020-12-30 16:33:41
John - SC Support LPN LP 		1 696
Real Time data
User581220 		2020-12-30 16:28:40
John - SC Support LPN LP 		1 614
Wrong personal details
User244935 		2020-12-30 15:48:26
John - SC Support LPN LP 		1 732
CLOCK
User00111 		2020-12-30 15:45:51
John - SC Support LPN LP 		1 626
TD Ameritrade connection
User934677 		2020-12-30 15:39:44
John - SC Support LPN LP 		6 2244
User drawn trend lines?
User901353 		2020-12-30 15:33:00
John - SC Support LPN LP 		10 1369