Home >> Support Board

Support Board

Date/Time: Fri, 26 Apr 2024 22:37:43 +0000

How to Post a Message for Support

Trial account activation.

View Count: 540

[2021-02-22 19:11:01] #1 [Go To First Post]
chingus - Posts: 6
Hello SC Support, Can you please activate my trial account? I am getting the message that my account needs to be activated. Thanks in advance. Cheers! Chingus

[2021-02-22 20:55:13] #2 [Go To First Post]
John - SC Support - Posts: 31159
Your account has been activated. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-22 21:00:55] #3 [Go To First Post]
chingus - Posts: 6
Thank you John for the quick help! Have a great rest of the day!!

[2021-02-26 21:16:47] #4 [Go To First Post]
User189733 - Posts: 2
Hello SC, I am taking a studies on trading and your platform is what is recommended. I am still going through the training and not need full service for now, can you please activate a trial account for me as well please? Thank you Charles

[2021-02-26 21:46:58] #5 [Go To First Post]
John - SC Support - Posts: 31159
User189733: Our policy is one 15-day trial in a 12 month period. You have already used your trial time within this period, so you will need to pay for a Service Package in order to continue to use Sierra Chart. Refer to the information at the following link for how to select a package and pay for it: Sierra Chart Purchase and License Information: Renewing Access For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: