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Date/Time: Fri, 29 Mar 2024 14:49:54 +0000



Download current version not working

View Count: 388

[2021-02-26 17:21:14]
User657945 - Posts: 226
I tried to download current version 2234 from 2226 and the download start it ends the popo up pf connection says 2231 then when the platform opens it is still on 2226. <Tried 3 time then I decided to open the case. WHat can i do to get the 2234 running?
thx
[2021-02-26 17:25:09]
John - SC Support - Posts: 30459
Please run through the Upgrade process again, and when it is done select the button at the top right for "Send Log to Support". Then let us know that you have done this in this thread. We will then take a look at the log and see what is happening.

Or, if you just want to bypass this, you can install the latest version using the Zip installer. You will find the information for this here:
Software Download: Sierra Chart Zip Installer
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-26 17:37:12]
User657945 - Posts: 226
Thx John I had an idea: may be is MSFT dll issue? YES it was shut down the pc started up and now it's working, Bill kill technology when it stops: shut down and reboot!!

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