Support Board
Date/Time: Thu, 25 Apr 2024 21:13:01 +0000
Previous Bitcoin symbol not updating since Dec 31, 2020
View Count: 453
[2021-02-27 18:14:14] |
User767336 - Posts: 39 |
Until the end of December 2020, the 1957 version of Sierra chart has been working excellent, except for the fact that the symbol I used to use for bitcoin charting ... BTC-BSTMP ...stopped updating as of Dec 31, 2020. I was charting it, but not trading it, so didn't worry about it because nothing else seemed affected in my chart books. Today I updated to the latest SC version 2234, thinking that would rectify any symbol updates or recognition issues but it has made no difference ... BTC-BSTMP still does not update and BTC-USD is still not recognized either. I tried using the file > new instance , but system says up to date. I'm hoping you can enlighten me what symbol for Bitcoin/USD I should be using on this latest version. Thanks.
|
[2021-02-27 22:35:29] |
Sierra Chart Engineering - Posts: 104368 |
Do you still need to use that symbol? There are several other crypto currency data feeds we have available which use streaming data connections unlike Bitstamp. They are all listed here: Cryptocurrency / Bitcoin Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: