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Date/Time: Thu, 25 Apr 2024 21:13:01 +0000



Previous Bitcoin symbol not updating since Dec 31, 2020

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[2021-02-27 18:14:14]
User767336 - Posts: 39
Until the end of December 2020, the 1957 version of Sierra chart has been working excellent, except for the fact that the symbol I used to use for bitcoin charting ... BTC-BSTMP ...stopped updating as of Dec 31, 2020. I was charting it, but not trading it, so didn't worry about it because nothing else seemed affected in my chart books. Today I updated to the latest SC version 2234, thinking that would rectify any symbol updates or recognition issues but it has made no difference ... BTC-BSTMP still does not update and BTC-USD is still not recognized either. I tried using the file > new instance , but system says up to date. I'm hoping you can enlighten me what symbol for Bitcoin/USD I should be using on this latest version. Thanks.
[2021-02-27 22:35:29]
Sierra Chart Engineering - Posts: 104368
Do you still need to use that symbol? There are several other crypto currency data feeds we have available which use streaming data connections unlike Bitstamp. They are all listed here:
Cryptocurrency / Bitcoin Data and Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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